Who We Are:
Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives.
Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments.
As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.
Who You Will Work With:
The Senior Project Manager will report to the Product Enablement Services, Lead and will be accountable for the end‑to‑end planning, coordination, and execution of business and operational readiness activities required to support a successful Fraud go‑live.
This role partners closely with Technology, Product, Risk, Legal, Audit, Compliance, Business Continuity, Fraud Operations, and PMO teams to ensure all readiness criteria are met, risks and dependencies are actively managed, and senior leadership has clear, timely visibility into go‑live preparedness and decision points.
The Senior Project Manager is responsible for driving disciplined planning, rigorous execution, and cross‑functional coordination to ensure operational and business outcomes are achieved seamlessly, enabling the organization to confidently proceed to go‑live.
What You Will Do:
1. Go‑Live & Business Readiness
Lead the execution of Fraud go‑live readiness across business workstreams primarily comprising of Risk, Audit, Legal, Compliance, Business Continuity, Training and Fraud Operations.
Facilitate readiness planning, tracking, and execution. Lead coordination of end‑to‑end operational readiness activities for Fraud capabilities.
Ensure all readiness criteria including required documentation are clearly defined, validated, and met prior to go‑live approval.
Track regulatory and audit commitments through to closure.
Oversee training readiness for impacted operational and support teams.
Support go‑live decision‑making by providing clear, evidence‑based readiness assessments to senior leadership.
2. Planning & Delivery Management
Develop and maintain an integrated business operational readiness plan aligned to program milestones and release timelines leveraging Jira and MPP.
Continuously manage plan changes, reprioritization, and re‑baselining as risks or dependencies evolve.
Ensure alignment between business readiness, operational readiness, and technology delivery plans.
3. Status Management & Executive Reporting
Provide regular and effective status reporting on readiness progress, risks, and critical path items.
Prepare leadership‑level dashboards, summaries, and decision logs.
Clearly articulate go‑live risks, blockers, and required actions or decisions.
Ensure consistency of messaging across governance forums and executive stakeholders.
Drive adherence to standard project and portfolio management practices.
4. RAID Management (Risks, Assumptions, Issues, Dependencies)
Own and maintain the RAID log, ensuring risks and issues are clearly articulated, mitigated, and tracked for business readiness.
Proactively identify readiness risks, particularly those related to business readiness for go-live.
Drive issue resolution and escalate appropriately when risk tolerance thresholds are exceeded.
Identify, track, and manage cross‑team and cross‑program dependencies impacting Fraud readiness.
Coordinate with internal and external stakeholders to secure commitments and delivery timelines.
Proactively escalate dependency risks and propose mitigation or resolution strategies.
What You Bring:
8+ years of experience in project management, preferably within financial services, AML or fraud domains.
Familiarity with business continuity, compliance, audit, legal and regulatory approval processes.
Proven experience leading go‑live readiness for complex, cross‑functional initiatives under tight timelines.
Strong understanding of business readiness, operational readiness, and regulatory requirements.
Hands-on experience working with enterprise tools such as Jira, MPP & Planview.
Demonstrated ability to manage senior stakeholders and executive‑level communications.
Key competencies: Decisive, strong in planning with proven track record of successful execution and results driven go-getter attitude.
Eligibility to work for Interac Corp. in Canada in a full-time capacity.
What We’re Offering:
The hiring range for this position is $100K-120K and you will also be eligible for our short-term incentive plan. The exact amount will depend on factors such as skills, experience, and job-related knowledge, but Interac’s commitment goes beyond compensation. Our Total Rewards package is designed to support your well-being and future, and includes:
Generous vacation and wellness days to help you recharge
Comprehensive employer-paid benefits coverage for peace of mind
Market-leading employer-funded RRSP program to invest in your future
Flexible hybrid work model for better work-life balance
Access to a free and confidential 24/7 employee & family assistance program to offer support for you and your immediate family
Pregnancy and parental leave top-up to support growing families
Charitable donation matching with United Way to amplify your impact
Why Join Us?
At Interac, the impact we make, and the people who drive it, is profound. When you become part of our team, you’re joining a purpose-driven organization that’s shaping the future of digital finance in Canada. Here’s what you can expect:
Investing in the Future – Help us unlock digital prosperity for all Canadians.
Innovative Thinking – Collaborate on products, practices, and platforms that redefine what’s possible.
Inclusive Culture – Be empowered to bring your whole self to work and realize your full potential.
Inspiring Community – Work in an ecosystem where we lift each other up and rise together.
Intentional Support – Enjoy flexible, supportive offerings that prioritize your total wellness.
Additional Pre-Employment Requirements:
To ensure the integrity of our organization, successful candidates will be required to complete background checks, which may include, Canadian Criminal Credit Check, Canadian ID Cross-Check, Public Safety Verification, 5-year Employment Verification, Education Verification, Credit Check, and Social Media Check.
Equal Opportunity Employer
Interac is also an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that innovation thrives when people from different backgrounds, experiences, and perspectives come together. That’s why we are committed to providing fair and equitable employment opportunities for all individuals, without discrimination based on race, color, ancestry, ethnic origin, place of origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other characteristic protected by applicable law.
If you require accommodation during any stage of the application or recruitment process, please contact us at [email protected]. We will work with you to meet your needs.
Please be aware that certain individuals are misusing Interac Corp.’s name and logo to promote fictitious employment opportunities. Interac Corp. never requests, solicits, or accepts any form of payment in exchange for employment. Any such offers are fraudulent and should be disregarded. Interac Corp. assumes no liability for any claims, losses, damages, expenses, or inconveniences arising from or related to these fraudulent activities. Such communications do not constitute an offer or representation by Interac Corp. or its subsidiaries and affiliates.
Top Skills
Interac (interac.ca) Toronto, Ontario, CAN Office
200 Bay Street, Suite 2400, , Toronto, Ontario , Canada, M5J 2J1
