Office Administrator

The Office Administrator is responsible for ensuring the smooth and efficient day to day operations of the office. In this role, you will ensure the seamless flow of inter-office documentation and serve as a primary point of contact for team members and customers. You will be responsible for managing sales inquiries, resolving service issues, organizing documentation for service orders, and routing complex requests to the appropriate departments, all while maintaining professional relationships with vendors and clients.

Key Responsibilities

• Welcoming and directing visitors.
• Answer and direct incoming calls, emails, and customer inquiries to the appropriate department.
• Based on incoming calls or at the direction of Operations Management, create service requests and work orders for operations teams to execute.
• Collect field documentation, third-party invoices and other relevant information to organize and upload into the company’s operations management system.
• Receive, sort, and distribute incoming mail, packages, and courier deliveries to appropriate departments and personnel.
• Prepare and send outgoing mail and packages from various departments.
• Collecting office checks, emailing copies to the collections department, and mailing original checks to cash applications.
• Access to a shared mailbox to assist in distributing and retrieving invoices to the proper facilities and departments.
• Process Purchase Order (PO) requisitions and invoices for the branch as needed
• Maintaining office supplies inventory and place orders when necessary
• Prepare reports, presentations, and documents as required.
• Execute time-sensitive administrative tasks under pressure while maintaining high service standards.

Knowledge, Skills, Abilities and Competencies:

• Bilingual preferred (French and English).
• Excellent oral and written English / French skills, paired with strong interpersonal abilities to foster positive relationships with vendors and clients.
• Exceptional computer competence with a working knowledge of Google Workspace (and a willingness to train on industry-specific systems).
• A desire to learn the nuances of our business and the adaptability to handle evolving priorities with ease.

#GFLTalent

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact [email protected]
Please note that GFL does not provide visa sponsorship for this position. Valid work authorization in the country where the job is located is required. Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.

This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.