Network Oversight Lead

Who We Are:

Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives.
 
Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments.

As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.

Who You Will Work With:

The vacant Network Oversight Lead role will report to the Leader, Compliance.

The Network Oversight Lead will be responsible for heightened oversight on Interac’s Money Service Business, Payment Service Provider, and payment facilitator participants across all Interac services. You will conduct due diligence on prospective participants and design/execute ongoing monitoring and compliance activities. You will assess network risks and decisioning on thematic areas such as financial viability, anti-money laundering, fraud, and operational risk.

You will bring deep awareness and knowledge of applicable regulatory standards such as the Retail Payment Activities Act, Criteria and Risk-Management Standards for Prominent Payment Systems, and the Proceeds of Crime (Money Laundering) and Terrorist Financing Act. You will oversee monitoring and testing of Interac participants and will and oversee remediation of instances of non-compliance. You will provide effective challenge to participants but also provide in-depth expertise and interpretive guidance around complex compliance scenarios. You will focus on enhancing control oversight and compliance practices utilizing automation and proactive detection mechanisms. This is a fast-paced senior compliance role which requires strong analytical skills, ability to lead, and in-depth compliance experience.  

What You Will Do:

• Designing and maintaining a network oversight program across all Interac services with heightened focus on enhanced due diligence on Money Service Business, Payment Service Provider, and payment facilitator participants.

• Leading participant monitoring and testing activities to assess ongoing alignment with Interac’s network rules.

• Monitoring and providing effective challenge in the remediation of participant compliance issues.

• Risk assessing and adjudicating participant operating regulation exemption requests.

• Measuring participant compliance and program effectiveness via effective design and application of KRIs & KPIs.  

• Identifying and implementing efficiencies, automation, and improvements to compliance effectiveness.

• Conducting complex multi-party investigations into possible non-compliance scenarios.

• Owning and documenting compliance processes, procedures, and standards.

• Implementing and owning the inventory of operating regulation risk assessments.

• Providing ongoing participant support through the ongoing training and interpretative guidance where appropriate.

• Developing and framing materials/presentations that support senior management in articulating findings and recommendations to key stakeholders.

What You Bring:

• 8-10 years of hands-on experience as a senior compliance, risk, or AML professional.

• In-depth experience designing, implementing, and overseeing programs in payments, financial services, or technology fields.

• Ability to perform detailed research, risk/compliance assessments, and due diligence.

• Eligibility to work for Interac Corp. in Canada in a full-time capacity. 

• Knowledge of activities, tasks, practices and deliverables associated with eliciting, clearly defining and documenting required compliance practices.

• The ability to give meaning to data. You enjoy investigating complex problems and making sense of information.

• Confidence in your ability to communicate detailed information in an impactful way.

• Understanding that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.

• You are a proactive problem-solver with a demonstrated track record of driving continuous improvement initiatives.

What We’re Offering:

The hiring range for this position is $120,000 to $150,000, and you will also be eligible for our short-term incentive plan. The exact amount will depend on factors such as skills, experience, and job-related knowledge, but Interac’s commitment goes beyond compensation. Our Total Rewards package is designed to support your well-being and future, and includes:

• Generous vacation and wellness days to help you recharge

• Comprehensive employer-paid benefits coverage for peace of mind

• Market-leading employer-funded RRSP program to invest in your future

• Flexible hybrid work model for better work-life balance

• Access to a free and confidential 24/7 employee & family assistance program to offer support for you and your immediate family

• Pregnancy and parental leave top-up to support growing families

• Charitable donation matching with United Way to amplify your impact

Why Join Us?

At Interac, the impact we make, and the people who drive it, is profound. When you become part of our team, you’re joining a purpose-driven organization that’s shaping the future of digital finance in Canada. Here’s what you can expect:

• Investing in the Future – Help us unlock digital prosperity for all Canadians.

• Innovative Thinking – Collaborate on products, practices, and platforms that redefine what’s possible.

• Inclusive Culture – Be empowered to bring your whole self to work and realize your full potential.

• Inspiring Community – Work in an ecosystem where we lift each other up and rise together.

• Intentional Support – Enjoy flexible, supportive offerings that prioritize your total wellness.

Additional Pre-Employment Requirements:

To ensure the integrity of our organization, successful candidates will be required to complete background checks, which may include, Canadian Criminal Credit Check, Canadian ID Cross-Check, Public Safety Verification, 5-year Employment Verification, Education Verification, Credit Check, and Social Media Check.

Equal Opportunity Employer

Interac is also an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that innovation thrives when people from different backgrounds, experiences, and perspectives come together. That’s why we are committed to providing fair and equitable employment opportunities for all individuals, without discrimination based on race, color, ancestry, ethnic origin, place of origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other characteristic protected by applicable law.

If you require accommodation during any stage of the application or recruitment process, please contact us at [email protected]. We will work with you to meet your needs.

Please be aware that certain individuals are misusing Interac Corp.’s name and logo to promote fictitious employment opportunities. Interac Corp. never requests, solicits, or accepts any form of payment in exchange for employment. Any such offers are fraudulent and should be disregarded. Interac Corp. assumes no liability for any claims, losses, damages, expenses, or inconveniences arising from or related to these fraudulent activities. Such communications do not constitute an offer or representation by Interac Corp. or its subsidiaries and affiliates.