Manager, Software Engineering, Digital Banking

Join a Challenger

Being a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things. If you’re not afraid of taking on big challenges and redefining the future, you belong with us. You’ll get to work with people who will encourage you to reach new heights. We like to keep things fun, ask questions and learn together.

We are a big (and growing!) family. Overall we serve more than 670,000 people across Canada through Equitable Bank, Canada's Challenger Bank™, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $125 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform (eqbank.ca) one of the top banks in Canada on the Forbes World's Best Banks list since 2021. 

The EQ Bank Engineering Team  

EQ Bank Engineering Team has been advocating building best-in-class branchless digital banking experience to advance millions of Canadians’ personal financial goals since its inception. The team believes the more agile and seamless banking features we build, the more wealth opportunities Canadians can unlock. Engineers in EQ Bank adopt the agile mindset to continually create, test, deploy, improve, and scale banking digital services. Our partnership with Wise, Nesto, Ratehub, Flinks, Borrowell, and Neo Financial has given us top-notch banking consumer insights, and therefore, these insights allow the Engineering Team to build a differentiated and unique digital banking platform. The team is on an 18-to-24-month transformational journey and ready to expand more banking features by growing double-digit team size to triple-digit. Join us to lead engineers on a transformational journey!

Purpose of Job 

The Manager, Software Engineering is part of the team that will enable EQ Bank’s Challenger Bank aspiration: An agile banking platform to put the power in customers’ hands. Every feature we build is designed to give our customers an edge over their money to maximize their wealth. You will use cloud-native technologies and product-centric agile methodologies to manage multiple cross-functional pods (1-2 pods with each pod consists of 4 – 8 developers) dedicated to launching new products, features, and ongoing business value for our digital bank apps.

Reporting to the Director, Engineering, you will have ownership and responsibility over the evolution our experience platform into a modern, state-of-the-art micro-frontend architecture using foundational Azure Cloud, DevOps, API, and PaaS services to deliver dozens of production releases per month. You will lead a cross-functional, customer experience-focused team(I.e., 2 scrum teams)through all areas of Agile Software Development and will partner closely with Digital Banking Business and Product teams to prioritize and deliver outcome-driven solutions. This will include enabling MVP approaches and faster learning towards our customer goals and objectives. 

The Manager, Software Engineer will oversee the maintenance and support of applications in the portfolio to maintain availability, resiliency, and currency objectives, including championing the resolution/prevention of major incidents through disciplined problem management and proactive activities.

Primary responsibilities include designing, developing, and implementing supporting web portals, RESTful/SOAP APIs, Java Spring Microservices other platform products and integrations. The incumbent will build and grow a cross-functional team, including recruiting, training, and coaching.

The Work

• Drive forward our product-centric, agile aspirations and mentor team members in all aspects of agile software development.
• Work closely with Product teams (I.e., GPMs, PMs) to coordinate and plan our agile horizon based on key company objectives in a monthly and quarterly basis.
• Together with GPMs and PMs, lead backlog grooming and sprint planning activities across pods including high level solution design and architecture, technical requirements review, QA strategy, and DevOps/infrastructure reviews.
• Direct accountability for planning, designing, implementing, delivering, and supporting different customer experiences to drive forward our company strategy and business objective.
• Proactively manage and track sprints and provide transparency to all stakeholders, while increasing time-to-value for our customers.
• Provide technical domain expertise to their cross-functional agile team to deliver predictable, high-quality software products and customer experiences.
• Responsible for ensuring the team follows Scrum development methodologies and be a champion for continuous improvement of agile practices including branch strategy, CI/CD automation, test automation as well as the implementation of supporting software tools.
• Conduct and oversee code reviews and enforce a unified branch strategy.
• Work closely with other cross-functional pods to coordinate QA strategy, release management and deployment activities.
• Provide employee development, team building, coaching, and mentoring.
• Recruit, train and develop a team of Technologists
• Provide L2/L3 application support for product incidents of supported applications

Let's talk about you

• Minimum of 7+ years of experience in leading cross-functional teams to deliver and support web and mobile customer experiences. (Strong frontend development 70% over backend development experience 30% will be preferred)
• 5+ years of hands-on experience building RESTful API solutions and/or Microservices.
• Post-secondary degree in Computer Science, Engineering or related technical degree or equivalent experience is required.
• Proven experience leading cross-functional teams in the financial technology domain (card issuing, money movement, bill payments) is preferred.
• Knowledge of Open Banking Standards and the upcoming stream about Open Banking Payments is desired.
• Solid experience of web (Angular, React, Node) and mobile frameworks (Swift, Flutter, React Native).
• Experience with backend frameworks such as Spring is a plus.
• Technical domain knowledge of software development languages, tools, and patterns are required, specifically a mixture of Java Spring/Springboot, Hibernate, SAML, OAuth, OIC, iOS, Android, and native cloud development approaches.
• Proven experience in managing API lifecycle, preferably with tools such as MuleSoft API Manager or equivalent.
• Experience with configuration, deployment, and testing of software applications.[MS5] [MS6] [TB7] 
• Experience with SQL Server database, SQL, T-SQL is required, while experience with NoSQL and cloud databases are beneficial.
• Experience with issue tracking and collaboration software: Jira, Confluence or similar
• Experience with Unit Testing frameworks and tools (Junit, MUnit or TestNG) and source control software (CVS, SVN, Git or similar).
• Self-starter who can take a concept and drive it through to the design and implementation.
• Ability to work independently with minimal supervisory direction.
• Strong oral and written communication skills.

#INDE

What we offer [For full-time permanent roles]

💰 Competitive discretionary bonus 

✨ Market leading RRSP match program

🩺 Medical, dental, vision, life, and disability benefits

📝 Employee Share Purchase Plan

👶🏽 Maternity/Parental top-up while you care for your little one

🏝 Generous vacation policy, personal days and even a moving day 

🖥 Virtual events to connect with your fellow colleagues

🎓 Annual professional development allowance and a comprehensive Career Development program

💛 A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience

The incumbent will be working hybrid and in office time will be spent working from Equitable Bank’s additional office space located at 351 King Street East, Toronto, ON.

Equitable Bank is deeply committed to inclusion. Our organization is stronger and our employees thrive when we honour and celebrate everyone’s diverse experiences and perspectives. In tandem with that commitment, we support and encourage our staff to grow not just in their career path, but personally as well. 

We commit to providing a barrier-free recruitment process and work environment for all applicants. Please let us know of any accommodations needed so that you can bring your best self to the application process and beyond. All candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire. While we appreciate your interest in applying, an Equitable recruiter will only contact leading candidates whose skills and qualifications closely match the requirements of the position.

We can’t wait to get to know you!