Jobs at EQ Bank | Equitable Bank

Designs, builds, governs, and supports AI-powered copilots, agents, automations, analytics, scripts, and low-code solutions for workplace technology services. The role analyzes business processes, develops secure integrations, applies responsible AI and governance controls, performs testing and monitoring, creates documentation, and supports adoption. It also provides targeted workplace technology support, incident management, and operational continuity using ITIL practices.

Leads the CMHC Annual Review function within Commercial Credit, overseeing review procedures, credit approvals, risk ratings, reporting, partner communications, and problem-loan strategies. Manages and develops a team of credit professionals, allocates workloads, ensures timely completion of annual reviews, supports hiring and training, and maintains compliance with lending policies, AML/ATF requirements, and regulatory standards. The role requires complex commercial real estate underwriting, financial analysis, risk judgment, and collaboration with Compliance, Finance, Legal, Mortgage Services, and external partners.

Provides high-level executive support to senior leaders, including complex calendar and priority management, stakeholder coordination, executive communications, meeting and event planning, travel and expense administration, confidential records management, and initiative tracking. Supports Executive Office operations through mentoring, onboarding, process improvement, digital enablement, issue escalation, and operational coordination. Requires sound judgment, discretion, business acumen, and the ability to work independently in a dynamic corporate environment.

Leads enterprise marketing enablement and operations, including operating models, integrated planning, workflow governance, CRM and email automation, AI adoption, compliance, agency management, performance measurement, and organizational transformation. Builds and develops a multidisciplinary team while improving marketing efficiency, collaboration, technology adoption, delivery speed, and measurable business impact across a complex enterprise.

Software Engineer Interns will develop and support backend APIs, microservices, frontend web and mobile applications, and automated tests. They will design technical solutions, participate in Agile ceremonies and code reviews, troubleshoot production incidents, document applications, and collaborate with senior engineers. The role offers an eight-month hybrid work term with mentorship and hands-on experience in digital banking.

Leads enterprise cybersecurity program strategy, transformation, governance, budgeting, roadmap execution, and benefit realization. Oversees project managers and delivery leads, coordinates resources, monitors program performance, escalates risks, and reports to executives. Partners with technology and business leaders to drive organization-wide cybersecurity initiatives and provides coaching in financial planning, change management, and delivery execution.

Leads technical accounting, accounting policy, consolidation, month-end and quarter-end close, financial statement preparation, and external audit coordination for the Bank and its subsidiaries. Provides IFRS guidance, prepares technical accounting memos, oversees derivative and hedge accounting, manages finance projects, and leads a team of accounting professionals. Partners with senior stakeholders and ensures accurate, timely financial reporting and disclosures.

Supports EQ Bank’s public relations and corporate communications team through media monitoring, reporting, social copywriting, presentation development, campaign coordination, journalist research, sponsored content support, and executive communications. The role involves organizing media coverage, tracking approvals and deadlines, preparing briefing materials, coordinating stakeholders, and drafting concise communications for internal and external audiences.

Leads a portfolio of high-priority enterprise initiatives, translating strategy into measurable business, customer, operational, and financial outcomes. Partners with executives and cross-functional leaders to drive alignment, resolve risks and dependencies, prioritize investments, improve execution, and support executive and Board decision-making. Oversees strategic planning, outcome realization, initiative reviews, and enterprise governance across a complex banking organization.

Supports product marketing initiatives for EQB’s credit card and deposit portfolios. Responsibilities include campaign planning and execution, customer communications, marketing material proofreading, cross-functional coordination, market and competitor research, campaign tracking, reporting, customer journey testing, project documentation, budget administration, and presentation preparation.

Build financial models, business cases, valuations, and scenario analyses supporting strategy, M&A, investments, partnerships, and capital allocation. Conduct market research, monitor strategic investments, evaluate growth opportunities, and translate complex analysis into recommendations for executives and the Board. The role also supports enterprise strategy, transaction diligence, strategic planning, and decision-making across the organization.

Owns lifecycle strategy for a credit card portfolio, leading integrated product, marketing, and digital initiatives across onboarding, activation, engagement, retention, loyalty, and re-engagement. Develops customer segments, channel and offer strategies, test-and-learn plans, lifecycle roadmaps, and performance KPIs. Partners with Product, Digital, Marketing, Data, Operations, and Finance teams to improve customer experiences, portfolio performance, and customer lifetime value.

Manages complex delinquent and problem commercial mortgages, including underwriting, credit analysis, collateral valuation, workout strategies, legal remedies, risk monitoring, reporting, and stakeholder negotiations. Supports default management, portfolio oversight, property recovery, regulatory reporting, and operational improvement initiatives. Requires commercial mortgage expertise, understanding of foreclosure and enforcement processes, strong analytical and negotiation skills, Microsoft Office proficiency, and willingness to travel within the provinces.

Coordinates commercial equipment credit applications, broker communications, credit and registry searches, lease documentation, funding packages, vendor approvals, and compliance audits. Reviews preliminary credit risks, supports quality assurance and special projects, prepares Excel models, analyzes data, tests programs, and presents findings. Requires strong organization, accuracy, communication, Microsoft Office proficiency, and the ability to manage deadlines in a hybrid banking environment.

Leads EQ Bank’s enterprise Change Enablement practice, establishing methods, governance, prioritization, readiness standards, adoption measurement, and executive reporting. The role coordinates change across AI, integration, convergence, and operating-model transformations; assesses impacts and resistance; enables leaders; manages change saturation, sequencing, contractors, and budget; and connects adoption to value realization. It requires influencing senior stakeholders, building scalable playbooks, interpreting readiness and adoption data, and ensuring sustainable employee behavior change in a regulated financial-services environment.

Develops and manages an always-on reverse mortgage content strategy across broker and direct-to-consumer channels. Leads editorial planning, writing, multimedia production, lifecycle and nurture content, funnel optimization, compliance reviews, competitive intelligence, and performance reporting. Translates complex financial concepts into clear, trustworthy content for homeowners, adult children, brokers, and other stakeholders while coordinating cross-functional teams and external production partners.

Leads enterprise financial planning, forecasting, performance analysis, management reporting, capital forecasting, stress testing, and resource allocation for a regulated Canadian bank. Oversees the FP&A Centre of Excellence, establishes planning and reporting governance, develops executive and Board-ready financial narratives, improves data and modeling processes, and partners with Finance, Treasury, Risk, Strategy, and business leaders. Builds team capability, strengthens controls, and provides decision-useful insight on performance, risks, opportunities, and capital allocation.

Lead EQ Bank’s internal creative agency and set the vision, quality bar, and operating model for brand, product marketing, editorial, social, owned media, presentations, and internal communications. Direct concept development, art direction, copy, design, creative reviews, stakeholder presentations, vendor decisions, and agency partnerships. Build scalable creative systems, improve workflows, coach teams, and ensure distinctive, accessible, compliant work supports business and brand priorities.

Lead the design, development, integration, and support of ServiceNow applications, workflows, modules, catalog items, and platform features. Own solutions from requirements through deployment, enforce development best practices, conduct code reviews, troubleshoot production issues, and support releases and upgrades. Mentor junior engineers and administrators, collaborate with stakeholders and vendors, and contribute to Service Mapping, CMDB, and CSDM initiatives while improving platform reliability and maintainability.

Supports commercial portfolio management by coordinating annual review documentation, maintaining review and site inspection pipelines, reviewing submitted information, escalating issues, and assisting with renewal administration. Communicates with clients, brokers, lending partners, account managers, and internal teams while managing deadlines, reporting, workflow, and special projects. The role is hybrid in Toronto and requires submission of a transcript and resume.