Jobs at EQ Bank | Equitable Bank

Supports the development, monitoring, validation, and optimization of credit risk, fraud, and account management scorecards. Analyzes portfolio and customer data, evaluates model performance using risk metrics, investigates model drift and anomalies, develops SQL datasets and dashboards, and provides insights for risk management and business decisions. The role collaborates with Credit Risk, Fraud, AML, Product, Marketing, Technology, and Model Risk teams in a regulated banking environment.

Leads EQ Bank’s enterprise Change Enablement practice, establishing methods, governance, prioritization, readiness standards, adoption measurement, and executive reporting. The role coordinates change across AI, integration, convergence, and operating-model transformations; assesses impacts and resistance; enables leaders; manages change saturation, sequencing, contractors, and budget; and connects adoption to value realization. It requires influencing senior stakeholders, building scalable playbooks, interpreting readiness and adoption data, and ensuring sustainable employee behavior change in a regulated financial-services environment.

Develops and manages an always-on reverse mortgage content strategy across broker and direct-to-consumer channels. Leads editorial planning, writing, multimedia production, lifecycle and nurture content, funnel optimization, compliance reviews, competitive intelligence, and performance reporting. Translates complex financial concepts into clear, trustworthy content for homeowners, adult children, brokers, and other stakeholders while coordinating cross-functional teams and external production partners.

Leads enterprise financial planning, forecasting, performance analysis, management reporting, capital forecasting, stress testing, and resource allocation for a regulated Canadian bank. Oversees the FP&A Centre of Excellence, establishes planning and reporting governance, develops executive and Board-ready financial narratives, improves data and modeling processes, and partners with Finance, Treasury, Risk, Strategy, and business leaders. Builds team capability, strengthens controls, and provides decision-useful insight on performance, risks, opportunities, and capital allocation.

Lead EQ Bank’s internal creative agency and set the vision, quality bar, and operating model for brand, product marketing, editorial, social, owned media, presentations, and internal communications. Direct concept development, art direction, copy, design, creative reviews, stakeholder presentations, vendor decisions, and agency partnerships. Build scalable creative systems, improve workflows, coach teams, and ensure distinctive, accessible, compliant work supports business and brand priorities.

Leads EQ Bank’s enterprise brand strategy, architecture, naming, governance, and partner-brand systems. Establishes positioning, messaging, standards, decision rights, tools, training, and measurement practices to ensure consistent brand application. Partners with Product, Marketing, UX, Legal, Compliance, HR, Technology, Communications, and business leaders to translate customer insights, market context, business priorities, and regulatory requirements into clear brand direction and executive recommendations.

Lead the design, development, integration, and support of ServiceNow applications, workflows, modules, catalog items, and platform features. Own solutions from requirements through deployment, enforce development best practices, conduct code reviews, troubleshoot production issues, and support releases and upgrades. Mentor junior engineers and administrators, collaborate with stakeholders and vendors, and contribute to Service Mapping, CMDB, and CSDM initiatives while improving platform reliability and maintainability.

Supports commercial portfolio management by coordinating annual review documentation, maintaining review and site inspection pipelines, reviewing submitted information, escalating issues, and assisting with renewal administration. Communicates with clients, brokers, lending partners, account managers, and internal teams while managing deadlines, reporting, workflow, and special projects. The role is hybrid in Toronto and requires submission of a transcript and resume.

Manage enterprise cloud platforms centered on Kubernetes and Docker, including deployments, production support, monitoring, disaster recovery, security compliance, networking, storage, and automation. Develop CI/CD and infrastructure-as-code solutions, maintain documentation and administrator accounts, troubleshoot incidents, coordinate with development and support teams, and research new technologies. The role requires enterprise IT, cloud, DevOps, observability, scripting, service mesh, and container-management experience in a hybrid Toronto-based environment.

Manages major incidents, problems, and changes across banking technology services. Responsibilities include assessing incident severity, coordinating restoration efforts, leading command centers and escalations, communicating with technical teams and executives, performing root cause analysis, managing problem resolution, facilitating CAB meetings, maintaining change controls, monitoring SLAs and service metrics, and improving procedures, monitoring, and service resilience.

Manage Technology Workplace Services operations and a team of ~10 technologists, overseeing end-user support, incident and major-incident management, ITIL4 process adoption, asset lifecycle and laptop refresh, SLAs/KPIs/reporting, endpoint security and compliance, service improvement, and support for company events and executive white-glove needs.

Supports payroll and expense journal entries, reconciliations, vendor payments, month-end accounting, intercompany transactions, variance analysis, and reporting for PC Bank and PC Insurance. Coordinates with payroll, treasury, finance teams, and vendors while contributing to accounting automation and process improvement initiatives.

Supports PC Insurance Product, Marketing, and Digital teams through competitive intelligence, market research, governance tracking, invoice coordination, dashboard reporting, strategic project analysis, CRM campaign quality assurance, enterprise asset development, paid media support, and SEO-related digital optimization. The role involves data interpretation, recurring reporting, meeting and action management, and cross-functional coordination while developing business, marketing, and digital execution skills.

Supports commercial syndicated lending by managing loan-sale documentation, coordinating with originations, credit, and external syndicate partners, facilitating investor onboarding and funding, ensuring AML and regulatory compliance, maintaining transaction files, assisting with portfolio oversight, and preparing reports. The role requires commercial lending underwriting expertise, financial statement analysis, knowledge of loan syndication and commercial real estate, strong communication, organization, and independent judgment.

Supports the Operations and Enablement team for Equitable Bank’s face-to-face acquisition channel. Responsibilities include reporting, data analysis, compliance and risk reviews, process improvement, asset management, dashboard and documentation preparation, go-to-market launches, promotional campaigns, vendor activities, and project coordination.

Supports enterprise risk reporting, AI-enabled automation, data analysis, governance, and transformation initiatives. Responsibilities include running SQL extracts, validating and reconciling data, preparing reports and presentations, documenting processes, coordinating stakeholder inputs, developing AI workflows, and supporting regulatory engagement. The role uses Excel, Power BI, PowerPoint, and SQL to improve reporting efficiency, accuracy, transparency, and audit readiness.

Supports customer analytics, predictive modeling, Next Best Action strategies, campaign measurement, customer journey analysis, dashboards, and performance tracking. The role prepares and analyzes data, automates reporting processes, partners with Marketing, Product, and Analytics teams, and communicates insights to technical and non-technical stakeholders.

Supports credit risk and account management scorecard development, monitoring, validation, and optimization. Analyzes customer, portfolio, and performance data; creates dashboards, reports, KPIs, and recommendations; performs statistical performance monitoring and assists with model validation and challenger testing. The role also contributes to reporting automation and decision-support tools while collaborating with Credit Risk, Fraud, AML, Product, Marketing, Operations, and Model Risk teams.

Leads regional mortgage sales teams, broker relationships, market-share growth, and revenue targets across Alternative and Reverse Mortgage portfolios. Oversees sales execution, coaching, performance reporting, CRM discipline, marketing campaigns, budgets, network partnerships, and escalations. Partners with senior sales, underwriting, product, and marketing leaders to execute regional strategy, improve broker engagement, manage risk, and achieve volume goals.

Designs and delivers solution-level architectures for AI, agentic, application, integration, and data initiatives. The role translates business requirements into implementable designs, selects cloud technologies and integration patterns, develops LangGraph/LangChain-based agent workflows, and ensures security, governance, scalability, and compliance. The architect collaborates with enterprise architecture, data, cybersecurity, IAM, vendors, and delivery teams while guiding developers and presenting designs to governance forums.