Jobs at EQ Bank | Equitable Bank

Lead growth marketing for Equitable Bank's reverse mortgage business: design and execute paid and unpaid acquisition channels, optimize conversion funnels and websites, build lead-nurture programs (CRM, direct mail), develop partner/referral sources, run A/B tests and analytics, create dashboards, and coordinate stakeholders to improve customer acquisition.

The Account Manager oversees a portfolio of mortgages, ensuring client needs are met with superior service and compliance. Responsibilities include managing renewals, reviewing sub-advances, assessing credit risk, and preparing reports, while collaborating with internal teams and external stakeholders.

Develop and grow reverse mortgage origination volume by prospecting and nurturing broker relationships, delivering product training, advising on deal quality, coordinating with credit and operations to close deals, and tracking/reporting pipeline and activity metrics.

The Senior Account Manager manages complex commercial mortgage portfolios, ensuring compliance and risk management, while providing mentorship to junior staff and delivering excellent customer service.

Manage commercial default files and complex delinquent accounts while enforcing mortgage conditions. Develop workout strategies, perform underwriting analysis, and ensure compliance with policies. Coordinate with stakeholders, prepare necessary reports, and support Senior Management in operational efficiency.

Use advanced analytics, statistical testing, and machine learning to optimize onboarding, activation, and Next Best Action strategies. Build dashboards and automated reports, analyze campaigns and customer journeys, collaborate with cross-functional teams, and translate insights into actionable recommendations to improve engagement, profitability, and risk outcomes.

Lead day-to-day AML/ATF operations for transaction monitoring, name-screening, suspicious transaction reporting, vendor oversight, quality reviews, and analyst performance. Maintain SOPs, performance frameworks, regulatory governance, and support product/technology implementations while managing escalations and stakeholder relationships.

Lead P&L and strategy for the credit card portfolio, driving product vision, roadmap, partnerships, and growth. Partner with risk, acquisition, operations and finance to set KPIs, leverage analytics, launch digital-first features, ensure regulatory compliance, and recruit and coach a high-performing team using agile practices.

Build, segment, and activate audiences in Salesforce Data Cloud and Marketing Cloud; support campaign QA and launch readiness; attribute leads by acquisition channel; monitor campaign performance and contribute to reporting and insights; coordinate between marketing, analytics, lifecycle marketing, technology, and finance to improve martech processes and execution.

Design, build, and support scalable AI platform components and APIs. Collaborate with developers, data engineers, DevOps, and data scientists. Participate in architecture, ensure security and monitoring, optimize code performance, mentor junior engineers, and provide production support for AI platform services.

Lead PC Bank's Regulatory Compliance Management System as a second-line risk advisor. Provide compliance advisory for corporate functions and consumer protection, assess regulatory risks, drive remediation, support regulatory reporting and exams, oversee third-party consumer protection activities, develop training, monitor sales practices and complaints metrics, and contribute to compliance committees and legislative change programs.

Lead design, build, and maintain high-availability CI/CD infrastructure. Advise developers/testers on DevOps toolchains, research emerging tools, optimize build and release processes, perform code reviews and security analysis, manage Microsoft Power Platform, and collaborate across the SDLC to deploy and tune cloud/PaaS solutions.

The Bilingual Funding Analyst audits and funds lease packages, ensuring compliance with credit approvals while liaising with brokers and validating documentation accuracy.

The Infrastructure Architect leads the design and governance of cloud-centric infrastructure. Responsibilities include evaluating cloud services, ensuring compliance, and defining architecture standards. The role collaborates with leadership to shape cloud strategy and infrastructure solutions, integrating emerging technologies and best practices.

The Account Manager underwrites commercial mortgage renewals and reviews, ensuring compliance and delivering customer service while managing internal and external relationships.

Support Commercial Portfolio Management by reviewing and analyzing construction sub-advance requests, assisting Account/Senior Managers with annual reviews, extensions and ad hoc requests, maintaining renewal/review/sub-advance pipeline reports, preparing management reports, ensuring compliance and controls, and liaising with internal and external stakeholders.

The Staff Cloud Engineer will design, implement, and enhance Azure cloud platforms, Power Platform automation, AKS, and improve operational processes while collaborating with various teams to enhance platform maturity and compliance.

Deliver analytics, dashboards, and experimentation support for Contact Center operations and Marketing Science. Build Power BI dashboards, perform root-cause and transcript analysis, support Care Pod initiatives and A/B experiments, partner with stakeholders and data science teams to produce actionable insights and production-grade analytics solutions.

Manage inbound and outbound collections for residential and commercial mortgage delinquencies. Identify reasons for missed payments, negotiate payment arrangements, document interactions, update mortgage systems, refer accounts for legal action when needed, and collaborate with teams to ensure compliance and customer service.

The Head of Finance Integration & Transformation will lead finance integration strategy, manage M&A activities, and drive finance innovation within EQB and PCF, focusing on modernizing financial systems and reporting processes.