Manager, Appraisal Relations

Company Summary

Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed  and celebrated.

FCT provides industry-leading title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada. With FCT, you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues, customers and communities.

Job Summary

We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day. 

As Manager, Appraisal Relations, you will oversee the organization’s appraisal process to ensure fair, accurate, and timely performance assessments. This role involves coordinating and managing internal appraisers, maintaining scheduling efficiency, and ensuring the integrity of FCT’s appraisal systems to meet Service Level Agreement (SLA) requirements within the Valuation product suite.
You will address appraisal-related issues, provide training and guidance to both internal and external appraisers, and ensure compliance with company policies, legal standards, and Appraisal Institute guidelines. In addition, you will analyze appraisal data to identify trends and opportunities for improvement, contributing to the overall effectiveness and efficiency of the performance management system.

As a Manager, Appraisal Relations

HERE’S HOW YOU’LL CONTRIBUTE:

• Oversee and manage the end-to-end appraisal process, including leadership of internal appraisers and customer support staff
• Provide training, guidance, and ongoing support to appraisers to ensure consistent, accurate, and fair evaluations
• Analyze valuation data to identify trends, strengths, and opportunities for improvement
• Manage day-to-day appraisal operations, including handling escalations from lenders in a timely and effective manner
• Maintain active engagement with appraisal associations to stay current on industry changes, market conditions, and emerging trends

HERE’S WHAT YOU’LL BRING:

• CRA or DAR designation, or equivalent experience in the appraisal field
• Strong analytical and problem-solving capabilities
• Excellent communication and interpersonal skills
• In-depth knowledge of appraisal standards and industry practices
• Demonstrated experience in appraisal management

Total Direct Compensation:

129,600 - 158,500

Any pay range is in $CAD. The stated pay range reflects the total expected compensation for this role (e.g., base pay plus any expected incentives or allowances, where applicable)

HERE’S WHAT SETS US APART: 

Through mentoring, innovative tools, and a variety of programs that engage and reward, we empower each employee to be great and drive results.

• Comprehensive benefits that include Employee and Family Assistance Program (EFAP) and Wellness Essentials

• Group retirement savings plan with company match

• Paid holidays and generous paid time off

• Hybrid work arrangements

• Paid volunteer opportunities and charitable donation matching

• Employee recognition programs that include referral incentives

• Potential for performance-based incentives 

• The opportunity to participate in our stock purchase plan

• And more!

*As per terms of the employment agreement

The Great Place to Work® Institute has named FCT one of Canada’s Top 50 Best Workplaces, Best Workplaces in Canada for Financial Services & Insurance, Best Workplaces in Canada for Women, Best Workplaces in Canada for Inclusion and Best Workplaces in Canada for Mental Wellness. We’re also one of Achievers 50 Most Engaged Workplaces™ in North America.

By joining us, you will not only be part of an award-winning organization, you will be part of a workforce that is engaged and empowered to succeed.

Thank you for considering FCT. We look forward to meeting you.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, a request for accommodation will be accepted as part of FCT’s hiring process.

To avoid any delays in the recruitment process, if you require accommodation to apply, please provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation.

FCT is an equal opportunity employer and is committed to an active nondiscrimination program. All recruitment, hiring, placements, transfers, promotions, training, compensation, benefits, discipline, and other terms and conditions of employment will be on the basis of the qualifications of the individual regardless of race, colour, place of origin, ethnic origin, citizenship, handicap (including mental and physical disability), sex, sexual orientation, gender identity and expression, creed (religion), marital status, family status (being in a parent/child relationship), age, or any other basis prohibited by the applicable provincial or federal human rights legislation.