Who we are
Founded in 2002, Zafin offers a SaaS product and pricing platform that simplifies core modernization for top banks worldwide. Our platform enables business users to work collaboratively to design and manage pricing, products, and packages, while technologists streamline core banking systems.
With Zafin, banks accelerate time to market for new products and offers while lowering the cost of change and achieving tangible business and risk outcomes. The Zafin platform increases business agility while enabling personalized pricing and dynamic responses to evolving customer and market needs.
Zafin is headquartered in Vancouver, Canada, with offices and customers around the globe including ING, CIBC, HSBC, Wells Fargo, PNC, and ANZ. Zafin is proud to be recognized as a top employer and certified Great Place to Work® in Canada, India and the UK.
What is the opportunity?
Reporting to the Vice President, Business Performance and Project Management Office & Resource Management Group, the Senior Analyst will provide specialized support to the operational leader in managing day-to-day activities, coordinating projects, and ensuring effective communication with stakeholders. This position requires excellent communication skills, attention to detail, and the ability to prioritize and manage multiple tasks simultaneously. The Senior Analyst will be responsible for providing support in various areas such as project management, resource planning, meeting management, research, budget tracking, process documentation, stakeholder communication, PMO support, and compliance activities.
Mode of Work: In Office - Toronto
What will you do?
- Provide specialized support to the operational leader in managing day-to-day activities and coordinating various internal projects, including PMO support and compliance initiatives
- Assist in resource planning and allocation across projects
- Set up and coordinate interviews with candidates for various positions
- Conduct research and provide insights for decision-making
- Assist in managing project financials, including budget tracking and reporting
- Write and document processes and procedures, ensuring compliance with relevant regulations and standards
- Follow up with other leaders and stakeholders as needed
- Manage specific projects or initiatives as assigned, including support for PMO and compliance activities
- Coordinate with external vendors or partners as needed
- Ensure proper documentation and reporting of compliance-related activities and support the maintenance of a robust compliance framework
What do you need to succeed?
Must have:
- Bachelor's degree or equivalent experience
- 5-6 years of experience in business operations, project coordination, PMO, compliance, or a similar role
- Excellent communication and interpersonal skills
- Strong organizational skills with the ability to multitask and prioritize
- Ability to work in a fast-paced, dynamic environment
- Proficient in Microsoft Office Suite and project management software
- Experience with budget tracking and financial reporting is a plus
- Experience in ESG initiatives and reporting is a plus
- Familiarity with relevant compliance regulations and best practices in the industry
What’s in it for you
Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers
Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin’s privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.
What We Do
Zafin, the global leader in SaaS cloud-native product and pricing solutions, is a trusted partner to the world’s most customer-centric financial institutions. Zafin’s product and pricing platform empowers banks of all sizes to center their customers, grow relationships and drive revenues.
The Zafin platform separates product and pricing from core processing to accelerate progressive modernization, enable digital transformation and deliver personalization at the relationship level.
A typical Zafin installation integrates easily with most back-end systems and customer-facing channels to increase product and pricing efficiency and agility, drive interest and non-interest income, and deliver a positive ROI—often in one year or less.
