Human Resources Business Partner

Who We Are

With every job, there’s always the question of “why”. Why join a company? Why be part of their mission? Here, the why is easy. It’s because at some point, we’ve all needed someone there for us.

At the OTIP Group of Companies (OGC), we believe that something special happens when employees feel valued for the work they do, supported as the people they are, and included in the very fabric of the organization: they bring their best to work every day. And that's why we mean it when we say we put our people at the centre of everything we do. Join us as we grow our way into a future that reimagines what it means to deliver meaningful benefits support and service.

The Employee Experience Business Partner position is responsible for aligning business objectives with employees and management in designated business units. The position forms partnerships deliver value-added service to management and employees that reflects the business objectives of the organization. The Employee Experience Business Partner maintains an effective level of business literacy about the business unit's financial position, its midrange plans, its culture, and its competition.

What You’ll Do:

Reporting to the Senior Manager of Employee Experience Operation, the core parts of your role will be to: 

• Act as a resource to managers to advise on full life cycle of performance management including the development of goals, performance measures, related assessment and investigations, monitoring, and disciplinary/reward process.

• Act as advisor for business leaders for challenging employee experience operations issues and questions; guiding them to the appropriate resources.

• Develop positive and collaborative partnerships within all levels of management to act as a strategic business partner, coach, and consultant for all aspects of employee experience operations.

• Act as an advisor and coach to support managers with resolving employee relations issues. Conducts effective, thorough, and objective investigations.

• Support the business by proactively identifying, analyzing, and reporting on trends and data to identify issues and ensure continuous improvement. This includes conducting exit interviews, check-in surveys on a regular basis to evaluate engagement. Monitor employee engagement and work with leaders to develop solutions to increase engagement.

• Actively seek and drive change to employee experience operations practices, processes, and tools.

• Participate in the recruitment process, as required. This includes meeting with managers to discuss available positions, coordinating interviews and job postings, developing interview questions, interviewing, and assessing candidates.

• Support the Business and Change Management Office in planning and executing organizational change initiatives by applying the Prosci ADKAR methodology, including stakeholder engagement, impact assessments, communication planning, and readiness activities to drive successful adoption of new processes and technologies.

• Provide guidance and input on business unit restructures, workforce planning and succession planning.

• Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance.

• Maintain an effective level of business literacy about the business unit's financial position, its midrange plans, its culture, and its competition.

• Provide project support to the Assistant Manager, Employee Experience Services and Senior Manager of Employee Experience Operations, as required.

• Assist in the development and facilitation of Employee Experience Operations employee training initiatives.

• Perform other duties within competence, as assigned.

Let’s Talk About You: 

This is the unique blend of skills and experience we would love to see in an ideal candidate:

• University degree or college diploma in Human Resources Management, Industrial Psychology, or a related subject.

• A minimum of three years’ experience in employee relations and organizational development.

• Certified Human Resources Professional (CHRP) designation or commitment to complete CHRP designation.

• Familiarity with project management principles.

• Demonstrated ability to work effectively at all levels of an organization.

• Intermediate knowledge of Microsoft Office Suite applications and HRIS Management.

• Strong influencing and negotiating skills to present alternatives to resolve conflicts and minimize high-risk situations, and the ability to quickly establish credibility.

• Superior time management and organizational skills to manage competing priorities and remain calm under pressure.

• Excellent communication, presentation, interpersonal and relationship-building skills with all levels of internal and external stakeholders.

• Experience working with relevant legislation, including the Employment Standards Act, the Human Rights Code, the Employment Equity Act, the Pay Equity Act, and the Occupational Health & Safety Act.

• Strong interviewing and assessment skills, including behavioural interviewing techniques, and the ability to drive and manage the full recruitment cycle.

• Benefits and payroll administration experience would be an asset.

• The ability to communicate in French is considered an asset.

We also consider your potential. If you know you have what it takes to do the job, but your experience doesn’t exactly match the qualifications above, we encourage you to apply and provide us with more details about why you think you would be a great fit.

Salary Range:

This position offers a competitive salary within a range of $76,279 to $104,939 along with rewarding bonuses that recognize your dedication.

At the OTIP Group of Companies (OGC), we value transparency and take multiple factors into account when determining your starting salary, including your skills, experience, and alignment with the role as well as internal equity, while positioning you for continued growth and recognition over time.

Some of the Perks We Offer:

We offer best-in-class pension and benefits, total reward programs and comprehensive mental wellness support to set you up for every success in and outside of work. Here are just some of the reasons you’ll love working here:

• Defined benefit pension plan for a financially confident retirement
• 100% coverage of approved continuing education and licensing fees (including RIBO courses in Ontario)
• Access to a wealth of learning resources, including LinkedIn Learning for professional development
• Flexible work-from-home and hybrid options
• Unlock your potential with opportunities for advancement

Recruitment Process:

Please note that we do not currently use artificial intelligence (AI) in our recruitment process and this position is being posted to fill an existing vacancy.

OTIP and its group of companies strive to create an accessible and inclusive work environment where everyone is treated with respect and dignity. Upon individual request, we will endeavor to remove any barrier to the recruitment and selection processes and provide accommodations for persons with disabilities.

As a business, we protect what matters most to our members. As an employer, we value what matters most in our workplace. Together, this includes fostering a diverse, equitable and inclusive environment for all. We are committed to learning and evolving so we can continue to celebrate what makes us special. You are who you are, and our differences are what make us unique.

We are an equal opportunity employer and encourage applications from all qualified individuals. We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.

Let’s work together! If you are interested in this opportunity, please apply online.

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