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The Opportunity
As our HR Manager, you will be the strategic and operational backbone of our People function in Canada. You will own and evolve all core HR operations, ensure full compliance with Canadian employment legislation, and act as a trusted partner to leaders and managers across the business. Your mandate is simple but critical: build strong, compliant, and scalable people practices that support a high-growth technology organization.
Key Responsibilities
- 1. HR Leadership & Operations
- Act as the primary HR lead for the organization, serving as the escalation point for complex employee relations matters.
- Provide guidance, coaching, and support to people managers on performance management, employee development, and day-to-day HR practices.
- Own and continuously improve HR operations across the full employee lifecycle.
- 2. Compliance & HR Infrastructure (Canada)
- Ensure 100% compliance with Canadian employment and labour laws, including ESA, human rights legislation, and workplace health and safety requirements.
- Maintain, update, and enforce employee handbooks, policies, and procedures aligned with local regulations.
- Own the HRIS as the single source of truth for employee data, ensuring data accuracy, security, and alignment with internal IT and security standards.
- Oversee benefits administration and ensure programs remain competitive and compliant within Canada.
- Ensure compliance with Canadian data privacy requirements (PIPEDA) and partner with IT on data governance practices.
- 3. HR Operations & Process Excellence
- Own end-to-end HR operations including onboarding, offboarding, probation management, promotions, role changes, terminations, and exit interviews.
- Design, document, and continuously improve HR processes to support scale, efficiency, and consistency.
- Track, analyze, and report on core HR metrics (e.g., turnover, time-to-hire, engagement insights).
- Partner with leadership on workforce planning to align headcount with business needs and budgets.
- 4. Performance, Culture & Employee Experience
- Lead performance management processes, including goal setting, performance reviews, and calibration support for managers.
- Manage employee relations matters including investigations, performance improvement plans, and termination processes, in partnership with legal counsel when required.
- Support and implement leadership development, manager training, and employee learning programs.
- Contribute to the design and rollout of people programs focused on engagement, career development, and organizational effectiveness.
Requirements
- 6–8 years of progressive Human Resources experience, with demonstrated ownership of HR operations and people management practices.
- Hands-on experience supporting and advising managers on employee relations, performance management, and day-to-day HR decision-making.
- Strong working knowledge of Canadian employment legislation and HR regulatory requirements.
- Proven experience across the full HR lifecycle, including compliance, employee relations, HR operations, and people programs.
- Experience using HR systems and tools (e.g., HRIS, collaboration platforms) with a process- and data-driven mindset.
Nice-to-Have
- Spanish language proficiency.
- Experience implementing or scaling leadership development, training, or manager enablement programs.
- Exposure to AI-enabled HR tools, automation, or modern people technology solutions.
Hybrid role based in Toronto, ON.
Fast-paced technology environment with a strong focus on operational excellence and people-first practices.
Reports directly to the SVP, Corporate Operations.
Univeris is committed to diversity and inclusion and welcomes applications from qualified individuals of all backgrounds. Accommodations are available upon request during the recruitment process.
Univeris Toronto, Ontario, CAN Office
111 George Street, 3rd Floor, , Toronto, Ontario , Canada, M5A 2N4
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