Senior Human Resources Manager

Job Responsibilities:

HR Operations & Employee Lifecycle
• Lead and manage all HR initiatives across the organization, including onboarding, offboarding, employee relations, documentation, and HR processes.
• Develop and maintain scalable HR policies, procedures, and internal systems to support global growth.
• Oversee employee records, HRIS management, and organizational reporting.
• Manage employee benefit packages and employee filings both in Canada and the US.
• Ensure smooth onboarding experiences for new hires across multiple countries and time zones.
• Manage offboarding processes, exit interviews, and knowledge transfer procedures.
Recruitment & Talent Acquisition
• Partner with leadership to develop hiring strategies are aligned with business objectives.
• Oversee full-cycle recruitment across technical and non-technical roles.
• Collaborate with hiring managers on workforce planning, interview processes, and candidate evaluation.
• Improve employer branding and candidate experience initiatives.
• Work with external recruiters and international hiring partners as needed.
Compliance & Employment Practices
• Ensure compliance with employment laws and regulations across Canada, the U.S., India, and other jurisdictions where the company operates.
• Manage employment agreements, contractor agreements, workplace policies, and employee handbooks.
• Coordinate with legal, finance, and external advisors on HR-related matters.
• Support payroll coordination, benefits administration, and global employment compliance processes.
Performance Management & Employee Development
• Design and manage performance review cycles, feedback frameworks, and goal-setting processes.
• Support managers with coaching, employee development, conflict resolution, and performance improvement plans.
• Help build learning and development initiatives that support career growth and retention.
• Foster a high-performance, inclusive, and collaborative company culture.
Strategic People Leadership
• Partner with executive leadership on organizational design, workforce planning, and people strategy.
• Use HR metrics and employee insights to improve engagement, retention, and operational effectiveness.
• Identify opportunities to improve employee experience and strengthen internal communication.
• Support company scaling initiatives, process automation, and organizational change management.

Basic Qualifications:

• 5+ years of hands-on HR experience, preferably within high-growth technology companies.
• Proven ability to work with business teams in a fast-paced, adaptable, 
• Experience managing HR operations for distributed or global teams.
• Strong understanding of employment legislation and HR best practices across multiple jurisdictions.
• Proven experience in recruitment, employee relations, performance management, and HR compliance.
• Experience implementing or managing HR systems and people processes at scale.
• Excellent communication, leadership, and interpersonal skills.
• Highly organized with strong problem-solving and decision-making abilities.
• Ability to balance strategic thinking with hands-on execution.