Fraud Strategy, Senior Specialist

Who We Are:

Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives.
 
Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments.

As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.

Who You Will Work With:

The vacant Fraud Strategy, Senior Specialist role will report to the Leader, Fraud Strategy.

What You Will Do:  ​

• Owning and managing the end-to-end fraud governance operating model across all fraud-related forums and engagement channels.

• Leading the planning, execution, and continuous improvement of governance forums, including executive committees, product-specific fraud committees, working groups, and financial institution engagements.

• Serving as the primary liaison with financial institution fraud leaders, fostering strong partnerships and ensuring effective stakeholder participation.

• Coordinating cross-functional contributions from Fraud Strategy, Product, Operations, Analytics, Legal, Compliance, and Client Relationship teams.

• Facilitating the intake, prioritization, and progression of fraud risk issues, initiatives, and escalations through appropriate governance channels.

• Overseeing the full lifecycle of governance activities, including planning, meeting management, action tracking, and follow-through on commitments.

• Developing and maintaining governance documentation, including Terms of Reference (TORs), agendas, minutes, action logs, decision records, and stakeholder feedback.

• Defining, monitoring, and reporting on governance effectiveness metrics, forum KPIs, and continuous improvement initiatives.

• Driving alignment and transparency across stakeholders to support fraud risk mitigation, strategic priorities, and operational execution.

• Developing and framing materials/presentations that support senior management in articulating findings and recommendations to key stakeholders.

• Demonstrating confidence in your ability to communicate detailed information in an impactful way.

What You Bring: 

• 3+ years of experience in fraud management, financial crime, risk management, governance, or related disciplines within banking, payments, fintech, consulting, or other regulated industries.

• Experience engaging directly with financial institutions, payment networks, industry associations, regulators, or ecosystem partners on fraud, risk, or governance-related matters.

• Exceptional organizational skills, including experience managing competing priorities, coordinating multiple stakeholders, and maintaining governance artifacts, action plans, and decision records.

• Demonstrated expertise in one or more key fraud typologies, such as account takeover, scams, identity fraud, mule activity, synthetic identity fraud, or payment fraud.

• Proven ability to build trusted relationships and influence stakeholders across diverse functions, including Product, Risk, Operations, Analytics, Legal, Compliance, Client Relationship Management, and external partners.

• Experience supporting or managing governance forums, committees, working groups, steering committees, or executive-level stakeholder engagements.

• Ability to design and facilitate productive discussions, translate complex issues into clear decision points, and drive accountability for follow-through and outcomes.

• Strong understanding of the Canadian payments ecosystem, including real-time payments, digital identity, authentication controls, fraud risk management, and regulatory considerations.

• Ability to interpret and synthesize internal and external threat intelligence, industry trends, and emerging fraud risks to inform strategic decision-making.

• Excellent written, verbal, and presentation skills, with the ability to tailor communications for technical, operational, and executive audiences.

• Strong analytical and problem-solving skills, with the ability to simplify complex issues, identify root causes, and drive practical solutions.

• Advanced proficiency in Microsoft PowerPoint and executive storytelling, with experience creating concise, impactful materials that enable senior leadership decision-making.

• Must be eligible to work for Interac Corp. in Canada on a full-time basis.

What We’re Offering: 

The hiring range for this position is $85,000 - $105,000, and you will also be eligible for our short-term incentive plan. The exact amount will depend on factors such as skills, experience, and job-related knowledge, but Interac’s commitment goes beyond compensation. Our Total Rewards package is designed to support your well-being and future, and includes: 

• Generous vacation and wellness days to help you recharge 

• Comprehensive employer-paid benefits coverage for peace of mind 

• Market-leading employer-funded RRSP program to invest in your future 

• Flexible hybrid work model for better work-life balance 

• Access to a free and confidential 24/7 employee & family assistance program to offer support for you and your immediate family 

• Pregnancy and parental leave top-up to support growing families 

• Charitable donation matching with United Way to amplify your impact

Why Join Us?

At Interac, the impact we make, and the people who drive it, is profound. When you become part of our team, you’re joining a purpose-driven organization that’s shaping the future of digital finance in Canada. Here’s what you can expect:

• Investing in the Future – Help us unlock digital prosperity for all Canadians.

• Innovative Thinking – Collaborate on products, practices, and platforms that redefine what’s possible.

• Inclusive Culture – Be empowered to bring your whole self to work and realize your full potential.

• Inspiring Community – Work in an ecosystem where we lift each other up and rise together.

• Intentional Support – Enjoy flexible, supportive offerings that prioritize your total wellness.

Additional Pre-Employment Requirements:

To ensure the integrity of our organization, successful candidates will be required to complete background checks, which may include, Canadian Criminal Credit Check, Canadian ID Cross-Check, Public Safety Verification, 5-year Employment Verification, Education Verification, Credit Check, and Social Media Check.

Equal Opportunity Employer

Interac is also an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that innovation thrives when people from different backgrounds, experiences, and perspectives come together. That’s why we are committed to providing fair and equitable employment opportunities for all individuals, without discrimination based on race, color, ancestry, ethnic origin, place of origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other characteristic protected by applicable law.

If you require accommodation during any stage of the application or recruitment process, please contact us at [email protected]. We will work with you to meet your needs.

Please be aware that certain individuals are misusing Interac Corp.’s name and logo to promote fictitious employment opportunities. Interac Corp. never requests, solicits, or accepts any form of payment in exchange for employment. Any such offers are fraudulent and should be disregarded. Interac Corp. assumes no liability for any claims, losses, damages, expenses, or inconveniences arising from or related to these fraudulent activities. Such communications do not constitute an offer or representation by Interac Corp. or its subsidiaries and affiliates.