Finance & Operations Manager

Feathery automates data intake workflows for insurance and wealth management firms. Industry leaders rely on Feathery to power mission-critical workflows like underwriting, client onboarding, and automated account openings.

With rapid revenue growth and expanding enterprise demand, we’re scaling our internal operations to support the next phase of company growth.

As Feathery grows, operational and financial complexity grows with it — across revenue planning, cash management, vendor oversight, compliance, and cross-functional execution.

We’re hiring a Finance & Operations Manager to build and own the financial and operational backbone of the company. This role is ideal for someone with strong financial training who wants broader strategic exposure and meaningful ownership inside a high-growth B2B SaaS company.

You’ll act as a strategic partner to leadership while ensuring day-to-day financial discipline and operational excellence.

This is a high-ownership role that blends:

• Financial planning and analysis

• Operational systems and process design

• Cross-functional execution

• Team and administrative oversight

You’ll zoom out to drive long-term financial strategy and zoom in to ensure operational rigor across the business.

• Lead annual budgeting and quarterly forecasting processes

• Build and maintain financial models to support strategic decision-making

• Own company-wide KPI reporting (ARR, CAC, burn, runway, gross margin, etc.)

• Manage cash flow planning and capital efficiency

• Support board reporting and investor materials

• Partner with leadership on pricing, hiring plans, and investment decisions

• Oversee month-end close in partnership with external accountants

• Implement scalable financial controls and reporting systems

• Manage vendor contracts and expense oversight

• Ensure audit readiness and regulatory compliance

• Evaluate and implement financial tools (ERP, procurement systems, etc.)

• Drive company planning rhythms (quarterly planning, KPI reviews, goal tracking)

• Act as operational connective tissue across Product, Sales, Marketing, and Engineering

• Identify process inefficiencies and implement improvements

• Support strategic initiatives and executive special projects

• Manage operational staff (e.g., Office Manager and administrative support)

• Oversee facilities, workplace experience, and vendor relationships

• Maintain internal documentation, compliance standards, and policy governance

• Support onboarding and operational enablement for new hires

• 3+ years of experience in operations, finance, consulting, or similar roles

• Strong financial background (FP&A, investment banking, corporate finance, startup finance, or similar)

• Proven ability to manage budgets, forecasts, and financial reporting

• Experience working cross-functionally in high-growth environments

• Comfortable managing administrative or operational team members

• Highly organized with strong project management skills

• Analytical and data-driven, with strong Excel/financial modeling capabilities

• Clear communicator who can influence across teams

• Experience at a high-growth B2B SaaS company

• Familiarity with enterprise sales motions or regulated industries

• Experience implementing operational systems (ERP, HRIS, procurement tools, etc.)

• Competitive compensation and equity

• Health, dental, and vision coverage

• Unlimited PTO

• Downtown Toronto office location

• Office snacks and lunches

• A supportive, low-ego team that values ownership and growth

• Company offsite to connect and recharge

Feathery is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or any other legally protected characteristic. We’re committed to building an inclusive team and provide reasonable accommodations upon request.