Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.
We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.
At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.
Position Summary
The Director of Strategic Channels is responsible for leading and scaling the business unit strategic revenue channels, including Key/Strategic Account Management, Inside Sales, and Business Development. This role owns channel strategy, team performance, and revenue growth across existing and emerging markets. This role partners closely with the Sales, Marketing, Medical and Training team, the cross functional support teams and the senior leadership team to drive long-term customer value, market expansion, and predictable growth.
The annual base salary for this role is 140,000 - 175,000 CAD plus bonus.
Essential Functions
Strategic Channel Leadership
- Develop and execute a comprehensive strategic channel plan aligned with company growth objectives
- Own revenue targets across Inside Sales, Key / Strategic Accounts, and Business Development channels
- Identify and prioritize high-value market segments, partners, and growth opportunities
- Establish scalable processes, playbooks, and performance standards across all channels
- Define operating models and engagement rules between strategic channels and field sales
Strategic Accounts & Business Development
- Lead and mentor Key / Strategic Account Managers
- Drive retention, expansion, and long-term value creation for top-tier customers
- Identify and develop new business opportunities and routes to market within strategic accounts
- Refine the strategic Key / Strategic Account approach, integrating business planning, trade marketing, and account strategies to align with customer goals, product roadmaps, and revenue targets
- Build executive-level relationships with key customers and partners to uncover growth opportunities
Inside/Virtual Sales Leadership
- Build, manage, and optimize virtual sales operations to drive pipeline generation, conversion, and deal velocity
- Implement data-driven sales methodologies, forecasting, and performance tracking
- Partner with Marketing to align demand generation, lead qualification, conversion strategies, and trade marketing plans
- Improve productivity through training, tools, and process optimization
Cross-Functional Collaboration
- Partner with Marketing, Medical, Training, Analytics, and functional teams (Operations, Finance, IT, Customer Success) to ensure alignment and scalable execution
- Provide market and customer insights to inform product strategy, trade marketing, and roadmap decisions
- Co-lead trade marketing framework for strategic account activations
- Support executive leadership with reporting, forecasting, and strategic recommendations
Performance & People Leadership
- Recruit, develop, and retain high-performing teams
- Set clear KPIs, compensation plans, and performance expectations
- Foster a culture of accountability, collaboration, and continuous improvement
- Other duties as assigned
Requirements
- Minimum of 8-10 years of experience across marketing and sales or related disciplines in Aesthetics, skincare or other related segment. Additional experience in the luxury skincare or the pharmaceutical environment is an asset.
- Experience in building high performing teams who deliver results through prioritization, excellence in execution, and exceptional engagement.
- Experience leading and inspiring teams through change management, leveraging a growth mindset to exceed expectations for the sake of consumers, customers, HCPs, and Galderma.
- Demonstrated success driving revenue growth through scalable sales and enablement models
- Strong cross-functional leadership experience, including partnership with Marketing, Medical, Training, and Analytics
- Excellent executive communication, influence, and stakeholder management skills
- High learning agility, proven strength in innovation and someone who embraces technology as an enabler.
- Demonstrated strength in financial acumen, success in managing a P&L, and leading both, marketing and sales teams, with a focus on delivering performance and engagement simultaneously.
- Demonstrated success in commercial planning, launching products and product life cycle management.
- A high level of interpersonal and executive-level communication skills is required, with the ability to convey complex concepts or strategies clearly through effective story-telling.
- Minimum Honors Bachelor’s degree from university in Marketing, Business or Life Sciences required; MBA is an asset
- Ability to travel overnight as needed, estimated up to 30%.
