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Job Description
Here at Kraft Heinz, our US Sales team aspires to be an Indispensable Partner with a Growth and Winning Mindset, acutely focused on Superior Execution every day. This is our guiding compass to grow something great and make life delicious!
This Customer Planning Manager (CPM) position perfectly embodies that ambition, as a vital member of the Customer teams for our Walmart business. The CPM is a key player to help drive profitable growth through improved planning, forecasting (within our Compass system & long-range), pricing accuracy, trade efficiency, item maintenance and SOP development & maintenance delivery across our national footprint. The CPM will also develop business strategies to drive growth while ensuring coordinated cross-functional value is delivered internally & externally with our customer. The CPM will lead implementation of new and existing Sales team routines. Additionally, this role supports Perfect Store Execution, Annual Business Planning Processes, and Quarterly Customer meetings.
Essential Functions & Responsibilities
• Effectively partner with the Field sales, Finance, and RMX to measurably improve our planning and forecasting performance.
• Lead monthly & long-term forecasting routine to delivery consistent results (Internal/External)
• Lead implementation of forecast bias routine with monthly share outs with Customer leadership teams
• Create & own Standard Operating Procedures, AOP Management, & Perfect Path to Purchase initiatives across respective team
• Partner closely with Customer Excellence & Supply Chain team for tool implementation
• Achieve trade plan objectives on both working and non-working trade spends to maximize ROI
• Manage customer joint business plan liability with reconciliation to support attainment
• Create & manage key team presentations across Quarterly customer meetings, internal business reviews, and any other content creation needs
• Own item maintenance and deductions management within Walmart systems
Expected Experience & Required Skills
• Strong financial acumen, intellectual curiosity, and clear examples of advanced analytical skills
• Has ability & tested experience within CPG, and ideally Walmart team
• Tested & proven experience using syndicated and other data to build data insights, recommendations and business plans to influence customer decisions to achieve team objectives
• Strong attention to detail, proven ability to operate under tight deadlines & own delivery autonomously
• Ability to work autonomously within a Sales team framework to plan, organize, and achieve priorities
• Exhibits polished interpersonal skills (written, verbal, and presentation) with potential to negotiate and influence effectively
• Proficiency in Microsoft Office, advanced Excel skills, knowledge of and ability to learn new systems such as IRI and Spark
Work Environment & Schedule
This position is considered a Normal office environment with limited travel or visits to external locations; offices are open workspaces Additionally, this role requires working a salaried, exempt schedule to best execute against customer and internal expectations
Physical Requirements
Physical demands include but not limited to
• Willingness to drive and/or travel as needed
• Operate a computer and view screens for ~100% of work schedule
This job description is not designed to cover or contain all duties or responsibilities that are required of the role. Duties or responsibilities may change or be added with or without notice.
Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz' strategy and values.
New Hire Base Salary Range:
$102,100.00 - $127,600.00
Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.
The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors
Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family's needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.
You'll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:
- Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
- Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
- Emotional - Employee Assistance Program , Wellbeing Programs, Family Support Programs
- Financial - 401k, Life, Accidental Death & Dismemberment, Disability
Location(s)
Rogers Sales
Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact [email protected] .
