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EQ Bank | Equitable Bank

Commercial Mortgage Coordinator, Portfolio Management, Commercial Finance Group (CFG)

Posted 2 Days Ago
Be an Early Applicant
Hybrid
Toronto, ON, CAN
Junior
Hybrid
Toronto, ON, CAN
Junior
Administers a commercial mortgage loan portfolio by processing renewals, extensions, annual reviews, and loan detail changes in PPlus. Maintains construction progress, renewal pipeline, and management reports; coordinates documentation, due diligence, AML compliance, mortgage payouts, and funding requests. Communicates with clients and internal stakeholders, supports Account Managers and Analysts, validates data, reconciles construction advances, and ensures transactions meet approval requirements and deadlines.
The summary above was generated by AI

Join a Challenger
At EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending, to trust and credit union solutions. 
We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences.
What's kept us moving?  The people behind it all: challengers who ask better questions, push back on old assumptions, and look for a better way forward.
If you're driven to help reshape how banking works for Canadians and the businesses that power our economy, this could be your next big opportunity. 
We can’t wait to get to know you! 


The Work 

As part of a growing and dynamic Commercial Portfolio Management team, the Commercial Mortgage Coordinator is responsible for maintaining and updating management and portfolio pipeline reports as well as assisting team members with the day-to-day administration and management of the CFG book of loans.  Duties include assisting Account Managers, Associate, and Analysts in communicating with clients regarding status of mortgages, coordinating the collection of documents required to complete renewals, modifications, annual reviews, etc., and administering renewals/modifications/annual reviews on PPlus.  The Commercial Mortgage Coordinator will also help to ensure that files are AML (Anti-Money Laundering) compliant and assist with monthly/quarter-end reporting requirements 

The core parts of your role would be to:

    • On a monthly basis, the incumbent is responsible for the preparation, maintenance, and distribution of the Construction Progress Report. The incumbent will coordinate with Account Managers, Analysts, Servicers, and other internal and external stakeholders to obtain updated project information, validate the accuracy and completeness of all report inputs, and ensure reporting deadlines are met. The incumbent will assume end-to-end ownership of the reporting process and produce a high-quality report suitable for circulation to Risk Management with minimal revisions or findings (25%)
    • On a daily basis, the incumbent will work closely with the Account Managers in the administration of the loan book.  The incumbent will be required to generate pricing quotes, request due diligence materials, and assist in the review of same.  The incumbent may assist with the follow up for any outstanding conditions precedent to renewal/annual review, including AML documentation review, and follow up for mortgage payouts for those accounts that are not being renewed (15%).   
    • On a daily basis, the incumbent is responsible for processing all mortgage renewals, extensions, annual review, and other loan detail changes on PPlus.  The incumbent will assist with the tracking of conditions precedent to renewals and will work with team members to ensure AML guidelines are being met. The incumbent will ensure that all conditions are signed off by the underwriter or appropriate approval authority prior to administering a renewal/extension/annual review on PPlusOn a daily basis, the incumbent will communicate with internal contacts (managers, administrators, account managers and originators) and external contacts (clients, Partners, etc.) to ensure transactions are processed in a timely and efficient manner in order to deliver superior customer service (30%).   
    • On a daily basis, the incumbent will be responsible for updating renewal/annual review pipeline reports. The incumbent will be responsible for the preparation of specific departmental management reports for month/quarter-end that will be relied upon by Management. On an ad hoc basis, the incumbent will assist Analysts with the preparation and administration of construction loan sub advances during periods of elevated volume or resource constraints. The incumbent will support the collection and review of required documentation, data entry, reconciliation of advance calculations, and coordination with internal stakeholders to ensure timely processing of funding requests while maintaining compliance with established policies and procedures. (30%).   

Let's Talk About You!

    • OSSD diploma
    • Post-secondary education is considered an asset
    • 1-3 years of Commercial mortgage administration and credit experience is a definite asset  
    • Extensive working knowledge of MS Office (Word, Excel, Outlook, PowerPoint), Cyber Query and PPlus
    • Ability to summarize/analyse raw data using excel (including VLOOKUPs, macros, pivot tables, and graphs) to generate clear and concise ad hoc reports for management use is a must   
    • Excellent attention to detail
    • Highly developed verbal and written communication skills with the ability to respond in a clear, concise, and professional manner
    • Works well under pressure  
    • Excellent communication skills
    • Excellent written skills
    • Team player 

Job Complexities/Thinking Challenges

    The position requires the incumbent to be a self-starter and make sound decisions as quickly and efficiently as possible.   

    The incumbent must understand “AML” guidelines in order to proactively resolve issues that may arise prior to renewal. Commercial mortgages can be complex in nature, requiring in depth reviews of documentation.   

    Understanding company guidelines and policies is critical with assisting the department in making sound lending decisions. 

    Independent analysis/transforming of raw data into clear, actionable reports using advanced Excel techniques support management decisions will be required.  

What we offer [For full-time permanent roles]
 
💰 Competitive discretionary bonus 
✨ Market leading RRSP match program
🩺  Medical, dental, vision, life, and disability benefits
📝  Employee Share Purchase Plan
👶🏽 Maternity/Parental top-up while you care for your little one
🏝 Generous vacation policy and personal days 
🖥  Virtual events to connect with your fellow colleagues
🎓  Professional development and comprehensive Career Development program
💛  A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience
 
The incumbent will be working hybrid and in office time will be spent working from EQ Bank’s additional office space located at 2200-25 Ontario Street, Toronto, ON.


Equity, Diversity & Inclusion

EQ is committed to building an inclusive, accessible environment where every employee feels valued, respected, and supported. We believe our organization is stronger — and our people thrive — when we honour and celebrate diverse experiences, identities, and perspectives. We’re equally committed to supporting your growth, both professionally and personally.

We provide a barrier‑free recruitment process and work environment. If you require accommodations at any stage, we will work with you to ensure you can bring your best self to the process and beyond.

As part of our recruitment process, EQ uses AI to help screen, assess, and/or select applicants for this position. All AI-enabled outputs are reviewed and validated by our talent team. All candidates considered for hire must successfully complete a criminal background check and credit check. While we appreciate every application, an EQ recruiter will contact only those whose skills and experience most closely match the requirements of the role.
EQB Inc. (TSX: EQB) is the parent company of Equitable Bank, the country's seventh-largest Schedule I bank by assets, which operates EQ Bank, Canada's Challenger Bank™. EQB Inc. serves nearly 4 million Canadians and manages approximately $150 billion in combined assets under management and administration. 
To learn more, visit eqb.investorroom.com and eqbank.ca.

EQ Bank | Equitable Bank Toronto, Ontario, CAN Office

30 St Clair Avenue West, Suite 700, Toronto, Ontario, Canada, M4V 3A1

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