PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real‐time patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception, PointClickCare has grown exponentially, with over 2,200 employees working to impact millions across North America. Recognized by Forbes as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Cultures, PointClickCare leads the way in creating cloud-based healthcare software.
At PointClickCare, we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect place to advance your career while engaging in meaningful work alongside incredible colleagues. Here, you’ll discover a space where your talents can thrive, your career can grow, and your work will have a lasting impact on healthcare across North America. We believe that work becomes profoundly fulfilling when driven by a higher purpose.
Join us and be part of a team that is making a real impact.
To learn more about us, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
About the Team
We are looking for a proactive and adaptable Administrative Assistant to join our team on a 12-month contract. This role is designed to provide crucial support to our Executive Assistant Team, helping to manage increasing workloads and ensure seamless business operations.
About the Role
Reporting directly to the Manager of Administrative Support Services, the Administrative Assistant will play a key role in supporting both the Manager and Executive Assistants who support PointClickCare’s Senior Leadership Team. This is an excellent opportunity to contribute to a dynamic and fast-paced environment, alleviate workflow bottlenecks during peak periods, and assist with event and meeting coordination.
Key Responsibilities:
- Administrative & Overflow Support: Provide direct assistance to Executive Assistants by managing administrative tasks such as meeting preparation, expense report processing, and handling overflow tasks during busy periods or critical business events.
- Calendar, Travel, & Expense Management: Assist with scheduling, travel arrangements, and expense reporting, particularly during peak times, ensuring timely and accurate bookings, submissions, and support for both new and outstanding reports.
- Project & Event Coordination: Support the planning and execution of high-priority projects and events, both onsite and offsite, including venue booking, catering arrangements, IT support, and other logistical needs.
- Ad-Hoc Research & Resource Allocation: Conduct research on various topics, summarize findings, and work closely with the Manager of Administrative Support Services to allocate resources effectively across the team based on workload demands.
- Collaboration, Communication, & Project Tracking: Work with Executive Assistants to understand their needs, provide support to optimize workload distribution, and assist in tracking departmental project milestones and deadlines.
- Project Tracking: Provide administrative assistance for various departmental projects, and support the Manager, Administrative Support Services in tracking milestones, coordinating resources, and ensuring project deadlines are met.
Your Key Strengths:
- Proven experience as an Administrative Assistant or in a similar support role, with strong organizational skills and the ability to handle multiple tasks and prioritize work in a fast-paced environment.
- High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office productivity tools such as AI, Microsoft Co-Pilot and/or SharePoint experience would be an asset
- Strong problem-solving skills with a proactive approach to identifying needs and offering support, coupled with the ability to work independently and as part of a team to ensure smooth operations
- Resourceful, adaptable, and flexible in handling shifting priorities, with the ability to manage multiple tasks and responsibilities while being highly organized and detail-oriented
- Excellent verbal and written communication skills, with the ability to interact professionally with executives and stakeholders
Bonus Skills:
- Proven experience as an Administrative Assistant or in a similar support role, with strong organizational skills and the ability to handle multiple tasks and prioritize work in a fast-paced environment.
- High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office productivity tools such as AI, Microsoft Co-Pilot and/or SharePoint experience would be an asset
- Strong problem-solving skills with a proactive approach to identifying needs and offering support, coupled with the ability to work independently and as part of a team to ensure smooth operations
- Resourceful, adaptable, and flexible in handling shifting priorities, with the ability to manage multiple tasks and responsibilities while being highly organized and detail-oriented
- Excellent verbal and written communication skills, with the ability to interact professionally with executives and stakeholders
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.
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PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
What We Do
PointClickCare is the market leader driving the transformation of healthcare vulnerable and complex populations through a broad, connected care network powered by deep insights with a commitment to value, outcomes and innovation. We connect post-acute and acute care settings, people and systems like no other company. Our steadfast commitment to our culture and to providing growth opportunities to our employees is evidenced by recent recognition of PointClickCare as one of Canada’s best-managed companies and most admired corporate cultures.
