Jobs at PointClickCare

The Principal AI Platform Engineer will design and maintain infrastructure for GenAI products, ensuring seamless integration and high performance. Responsibilities include implementing security controls, observability solutions, and optimizing scalability.

Lead and mentor multiple Agile software teams, own technical design and architecture, drive end-to-end delivery, champion AI-first innovation, ensure high-quality releases, partner with product, improve team performance and operational excellence, and communicate with customers and stakeholders.

The Principal Software Data Engineer will design, develop, and maintain data platforms and pipelines, mentor teams, and drive technical excellence in data solutions, focusing on microservices architecture and scalability.

Design, develop, test, and maintain scalable Java-based services using Spring Boot and relational databases. Collaborate with product and teams, write clean TDD-driven code, build RESTful APIs, automate tasks and testing, monitor performance, review code, and support production systems.

Senior finance leader responsible for Commercial FP&A pillars: Deal Operational Excellence and Contribution Margin Expansion. Partners with GTM, Revenue Operations, Pricing, Partnerships and Strategy to shape ARR growth, pricing, deal governance, and resource allocation. Leads FP&A team, drives AI-enabled process transformation, scenario planning, forecasting, and executive-level financial advice to improve margin and commercial outcomes.

Lead product strategy and execution for Senior Living solutions, owning roadmap, discovery, and delivery. Engage customers, prioritize backlog, write user stories, collaborate with engineering, UX, and cross-functional teams, use data to drive decisions, and manage product launches and lifecycle in an Agile SaaS environment.

As a Senior Software Engineer, you will develop and maintain software for healthcare applications, utilizing big data technologies and programming languages, ensuring high-quality code and system performance.

Provide first-line technical support for PointClickCare products: troubleshoot and resolve customer issues, use diagnostic tools, document solutions, collaborate on recurring issues, and participate in training to improve technical skills and support workflows.

Conduct user research and testing, create prototypes and mockups, refine personas and user journeys, champion UX best practices, collaborate with product and engineering, perform usability testing and analytics, and deliver high-quality visual design for a healthcare platform.

The Principal Software Engineer will design and implement features, write production-grade code, mentor team members, and ensure technical excellence within a Scrum team.

Lead and scale UX, content design, and research across a multi-product B2B healthcare platform. Define experience strategy, governance, design systems, and AI-enabled workflows; partner with Product and Engineering; build and coach design teams; drive measurable improvements in usability, adoption, accessibility, and customer satisfaction.

This role involves dynamic sales in healthcare technology, focusing on areas like channel sales and account management, with a mission to improve lives.

The Senior Software Engineer will develop software by writing clean, efficient code, automate tasks, and collaborate with teams to enhance products, emphasizing TDD and API development.

The Senior Software Engineer will develop and maintain software solutions, write efficient code, perform testing, and collaborate with teams to enhance product performance.

Support the Advanced Insights product by managing BI reporting features, backlogs, and roadmaps. Partner with Engineering, Data, UX, and AI teams to deliver data-driven reports, integrate new datasets and visualization tools, and validate product-market fit. Use JIRA and Aha! to write user stories and acceptance criteria, leverage AI tools for workflows, and collaborate with customers and stakeholders to improve reporting and outcomes for skilled nursing and senior care customers.

Design, build, and optimize AI-driven customer success automations using no-code/low-code tools and LLM APIs. Identify high-impact use cases across the customer lifecycle, integrate with enterprise platforms (Salesforce, Gainsight, Gong, Pendo), apply prompt engineering and RAG patterns, monitor performance, and partner cross-functionally to scale AI-enabled workflows while ensuring responsible deployment.

As a Software Engineering Manager, you will lead multiple Agile teams, oversee technical design, ensure quality software delivery, and mentor engineers while driving an AI-first culture in development practices.

The Product Manager will lead the development of senior living products, focusing on product strategy, execution, and collaboration with cross-functional teams to enhance care delivery and customer experience.

Own the data platform product portfolio, prioritize datasets and capabilities, define schemas and governance, partner with engineering and analytics, enable trusted consumable data, run discovery with domain experts, track data health and adoption, and drive cross-team alignment to support downstream products and analytics.

Review, validate, and enter contract data across the contract lifecycle; ensure accuracy, completeness, and compliance with Legal standards; maintain CLM/CRM records; generate reports and analyze contractual data; identify and escalate discrepancies; collaborate with Legal, Compliance, Sales, and Finance; use approved AI tools and spreadsheets to improve processes and reporting; support documentation and continuous improvement.