Business Analyst

The Ontario Securities Commission (OSC) is the statutory body responsible for regulating Ontario’s capital markets in accordance with the mandate established in the provincial Securities Act and the Commodity Futures Act. The mandate of the OSC is to provide protection to investors from unfair, improper or fraudulent practices, to foster fair, efficient and competitive capital markets and confidence in the capital markets, to foster capital formation, and to contribute to the stability of the financial system and the reduction of systemic risk. This mandate is performed through policy, operational, and enforcement activities. The OSC also contributes to national and global securities regulation development.

We offer a diverse, fair, and flexible work environment and take pride in our challenging and rewarding work.

2 permanent full-time positions

At the OSC, we're leveraging technology, data, and modern product practices to transform how regulation is delivered and experienced. Our mission is to protect investors, foster fair and efficient capital markets, and support confidence in Ontario's financial system. We are building modern digital products and platforms that support regulatory operations, streamline business processes, and enable data-driven decision-making. Our teams work on meaningful challenges with real-world impact while embracing innovation, continuous improvement, Agile delivery, and emerging technologies, including AI-enabled capabilities.

The Product Office – Regulatory Platforms is responsible for shaping, delivering, and evolving the core technology products that enable the OSC's regulatory functions. We take a product-centric approach, bringing together business expertise, technology, user experience, and data to deliver solutions that create measurable value.

Our team partners closely with regulatory business units, product managers, architects, developers, and operational teams to modernize critical platforms, improve user experiences, and enable organizational transformation. We are focused not only on delivering solutions but on continuously improving the products and services that support our business.

As part of this team, you'll have the opportunity to work on complex and high-profile initiatives, influence product direction, and help drive the future of regulatory technology. You'll join a collaborative, forward-thinking environment where curiosity, innovation, and continuous learning are highly valued.

• Help shape products that support the OSC's regulatory mandate and mission.
• Work on strategic modernization initiatives with enterprise-wide impact.
• Collaborate with talented product, business, data, and technology professionals.
• Influence product roadmaps, business processes, and technology decisions.
• Gain exposure to digital transformation, Agile product delivery, data-driven solutions, and emerging technologies.
• Be empowered to challenge the status quo, bring forward new ideas, and make a measurable impact.
  

As a Business Analyst, you will be a key member of the Product Office – Regulatory Platforms team, helping bridge business needs and technology solutions. You will work closely with stakeholders to understand challenges, define opportunities, and translate business requirements into products and capabilities that deliver value.

This is more than a traditional requirements-gathering role. We are looking for a strategic thinker, trusted advisor, and collaborative problem solver who can help shape the future of our platforms while driving business outcomes.

If you are energized by solving complex problems, influencing change, and delivering products that make a meaningful difference, we encourage you to apply.

Key Duties and Responsibilities

Reporting to the Manager, Regulatory Platforms or Head of Digital Platforms, the Business Analyst will be responsible for defining and documenting business needs and processes, as they relate to the implementation and support of new and existing applications and processes. This involves working with assigned client groups, providing subject matter expertise in requirements management, application features, enhancements, as well as identifying opportunities for increased effectiveness and efficiency.

Requirements management:

• perform business analysis for projects that involve a higher degree of complexity
• Identify, define and document business needs and objectives, current operational procedures, pain points, access rules, after consulting with business subject matter experts
• Gather information from multiple sources, reconcile conflicts, disseminating high-level information into details and distinguishing user requests from their true needs
• Leverage Agile methodology for documenting user personas, epics, features and user stories, based on the requirements workshops.
• Collaborate with ISDS colleagues and vendors during the configuration, testing and deployment of new applications.

Change Management

• Participate in user acceptance testing and document user feedback, while supporting prioritization and sizing.
• Help develop a training curriculum and conduct formal training sessions covering assigned systems modules

Stakeholder Management

• Challenge the presumptions of business units by refocusing their preconceived views on what the solution should look like.
• Communicate the technical vision and analyzing trade-offs between usability and operational needs as a liaison with developers and subject matter experts
• Communicate and collaborate to analyze information needs and functional requirements to deliver wireframes and visual designs as and when required
• Deliver work product throughout the Agile lifecycle

• University education in Information Sciences, Business Administration or equivalent combination of education and experience and experience working with or knowledge of Business Analysis methodology (IIBA or PMI) and application of tools and techniques.
• 3 to 5 years of professional experience as a Business Analyst within financial services industry
• Ability to evaluate business environment(s), interpret requirements, conceptualize and develop recommendations to enable stakeholder-acceptable business processes.
• Well-developed problem-solving and analytical skills to research and identify issues, challenges, root causes and opportunities, and to propose effective solutions for improvement.
• Excellent oral and written communication skills to provide advice and guidance and present information clearly and concisely to all levels within the organization, including executives.
• Strong client focus including excellent interpersonal and client relationship management skills to build strong relationships with client groups to facilitate, consult and negotiate with internal stakeholders and peers.
• Ability to work effectively in ambiguous and changing environments and desire to work in a collaborative team environment.

Grow your career and make a difference working at the OSC.

* OSC Employees: please apply in Workday using the Browse Jobs feature within your Jobs Hub *

We thank all applicants for their interest in the Ontario Securities Commission. We will contact those selected for an interview.

The OSC is committed to diversity and providing an inclusive workplace and providing accommodation in accordance with the Accessibility for Ontarians with Disabilities Act and the Human Rights Code. It is our priority to ensure employment opportunities are visible and barrier-free to all under-represented groups including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the 2SLGBTQI+ community, to achieve an employee demographic profile reflective of the demographic profile of Ontarians.

The OSC is a proud partner with the following organizations: Ascend Canada, BlackNorth Initiative, Canadian Centre for Diversity and Inclusion, and Pride at Work Canada

If you require an accommodation during the recruitment process, please let us know by contacting our confidential inbox [email protected].  
 

Visit Accessibility at the OSC to review the OSC’s policies on accessibility and accommodation in the workplace.