Teams at Woodbine Entertainment Group

Monitors surveillance cameras, alarms, and access controls in a 24/7 security operations center. Investigates criminal activity, racing integrity issues, employee security breaches, and incidents; prepares defensible reports and video evidence; coordinates responses with security staff, management, regulators, police, and emergency personnel; supports special events and risk assessments; and provides court testimony when required.

Supports product roadmaps, requirements gathering, prioritization, stakeholder engagement, technology-enabled solution delivery, vendor coordination, and continuous product improvement. Coordinates small to medium-sized initiatives, monitors product adoption and business outcomes, and contributes to project budgets, CapEx tracking, invoice validation, and funding forecasts. Serves as a bridge between business teams, technology teams, and external partners to deliver measurable business value.

Provides friendly, professional customer service to Woodbine Entertainment guests, addresses product and service needs, and accurately processes transactions using OLG lottery terminals and point-of-sale systems. The role requires effective communication, basic math skills, cash-handling knowledge, adherence to appearance standards, and availability for afternoon, evening, and weekend shifts in a fast-paced entertainment environment.