Jobs at The Salvation Army in Canada

Lead end-to-end strategic procurement for indirect categories (IT, telecoms, fundraising, fleet, travel, food, publishing). Develop and implement category plans, run RFPs, negotiate contracts, manage suppliers, deliver cost savings, maintain contract databases and risk registers, and partner with stakeholders to ensure compliance, performance, and procurement best practices.

Develop and execute creative communications and marketing campaigns, produce written and multimedia content, manage social channels, monitor performance metrics, coordinate interviews and assets, protect brand standards, and collaborate on projects and events to engage communities.

Support RECE and staff in daily care and development of children: implement age-appropriate programs, observe and document learning, ensure health and safety, supervise activities, maintain facilities, engage families, complete records, and follow regulatory and agency policies.

Plan and deliver strategic events (galas, tournaments, concerts, breakfasts) to increase brand awareness, engagement, sponsorships and fundraising; manage logistics, budgets, vendors, volunteers, marketing/promotions, and evaluate event performance to inform future strategies.

Provide assessment, counselling, and case management for up to 18 residents on conditional release from federal institutions. Develop individualized recovery and life-skills plans, prepare parole submissions, facilitate groups, participate in evaluations, maintain confidential records, respond to crises, support staff and students, and coordinate with Correctional Services Canada and community partners.

Support, configure and maintain the Salesforce CRM platform. Manage user access, system settings, data quality, releases, performance monitoring, and technical support. Liaise with stakeholders, ServiceDesk and development teams, prepare documentation, implement updates/patches, and promote process improvements through KPIs and SLAs.

Provide individual and group counselling, case management, crisis intervention, referrals, documentation, and discharge planning. Facilitate groups, supervise students/new staff, liaise with community agencies, enforce centre policies, cover intake/front desk duties, and represent the centre at community events. Participate in meetings, professional development, and uphold the organization’s values.

Provide technical leadership for designing, developing, and implementing scalable, secure Salesforce solutions. Guide architecture, integrations, security, customizations, and agile delivery; support development teams to resolve complex technical challenges and align solutions with organizational goals.

Designs, delivers, and evaluates enterprise-wide learning programs. Conducts needs analyses, builds curricula, manages LMS (Workday), facilitates blended sessions, and partners with HR and leaders to improve performance using digital tools and data-driven insights.

Lead requirements gathering and translate business needs into functional specifications for Salesforce, ServiceNow, and DXP/DAM. Facilitate stakeholder workshops, partner with architects and vendors, manage requirements and testing, support vendor selection and SaaS implementations, and recommend process and system improvements to drive digital transformation.

Provide customer service, process and sort donated goods, handle transactions, price and display merchandise, assist donors, maintain store cleanliness and safety, and follow OH&S and store procedures to support daily thrift store operations.

Support and secure the organizations digital workplace by managing endpoint remediation, provisioning devices, deploying software and OS images, monitoring systems and SaaS, troubleshooting incidents, integrating with identity/security services, configuring collaboration tools, producing operational reports, and collaborating with stakeholders to implement and improve digital workplace technologies.

Manage a portfolio of major gift and planned giving donors: research, cultivate, solicit, and steward prospects. Develop strategic engagement plans, prepare proposals and stewardship materials, collaborate across teams, maintain records in Raiser's Edge NXT, and stay current on planned giving trends and legislation to maximize philanthropic revenue.

Provide person-centered supports and goal-focused programming for adults with developmental disabilities, including planning, documentation in AIMS, medication administration, staff training, transportation coordination, accompanying appointments, and emergency response. Work includes evenings and weekends and requires relevant certifications and experience.

Design and deliver user-centered mobile and web experiences by conducting research, creating personas, wireframes, prototypes, and collaborating with stakeholders, developers, and product teams to improve usability and align digital solutions with organizational goals.

Design, develop, and deliver scalable full‑stack web solutions. Lead technical initiatives, enforce architecture and best practices, mentor developers, build integrations, drive CI/CD and containerization, provide production support, and collaborate with product and architecture teams to meet business goals.

Provide expert consultative advice and case management on complex employee relations matters (performance, discipline, investigations, harassment/discrimination). Assess risk, ensure legal and policy compliance, coach leaders and HR partners, maintain documentation and reporting, identify trends, and collaborate with Legal and Centres of Excellence to ensure consistent, defensible outcomes.

Operate, maintain, and optimize on-prem and cloud network infrastructure. Manage firewalls, switches, and wireless systems; troubleshoot incidents; support upgrades and Azure hybrid networking; enforce network security and maintain documentation.

Lead enterprise IAM architecture and roadmap, design and deliver One Identity and Microsoft identity solutions across cloud/on‑prem/SaaS, enable SSO/MFA and privileged access, ensure access governance, risk and compliance alignment, provide architectural guidance and drive IAM adoption across IT and business stakeholders.

Lead the design and implementation of territorial leave programs, ensuring legislative compliance and consistent processes. Provide subject-matter expertise, training, change management, and stakeholder coaching. Analyze leave data, establish metrics, drive continuous improvements, and support HRIS optimization to enhance service delivery and employee experience.