Jobs at The Salvation Army in Canada

Support and secure the organizations digital workplace by managing endpoint remediation, provisioning devices, deploying software and OS images, monitoring systems and SaaS, troubleshooting incidents, integrating with identity/security services, configuring collaboration tools, producing operational reports, and collaborating with stakeholders to implement and improve digital workplace technologies.

Supervise frontline hostel staff, manage scheduling and payroll submission, conduct performance reviews, support HR (orientation, training, recruitment), ensure resident customer service and compliance with Toronto Hostel Standards, maintain SAMIS/SMIS data and monthly reports, and oversee health & safety, incident investigations, and workplace inspections.

Provide assessment, counselling, and case management for up to 18 residents on conditional release from federal institutions. Develop individualized recovery and life-skills plans, prepare parole submissions, facilitate groups, participate in evaluations, maintain confidential records, respond to crises, support staff and students, and coordinate with Correctional Services Canada and community partners.

Design, develop, and deliver scalable full‑stack web solutions. Lead technical initiatives, enforce architecture and best practices, mentor developers, build integrations, drive CI/CD and containerization, provide production support, and collaborate with product and architecture teams to meet business goals.

Lead HR data analysis, integrity, migration, and reporting for Workday and related systems. Define requirements, build custom reports, establish reporting governance, execute testing and release management, and train team members. Collaborate cross-functionally on integrations, system enhancements, and data assurance to enable HR decision-making and workforce planning.

Lead end-to-end strategic procurement for indirect categories (IT, telecoms, fundraising, fleet, travel, food, publishing). Develop and implement category plans, run RFPs, negotiate contracts, manage suppliers, deliver cost savings, maintain contract databases and risk registers, and partner with stakeholders to ensure compliance, performance, and procurement best practices.

Designs, delivers, and evaluates enterprise-wide learning programs. Conducts needs analyses, builds curricula, manages LMS (Workday), facilitates blended sessions, and partners with HR and leaders to improve performance using digital tools and data-driven insights.

Provide expert consultative advice and case management on complex employee relations matters (performance, discipline, investigations, harassment/discrimination). Assess risk, ensure legal and policy compliance, coach leaders and HR partners, maintain documentation and reporting, identify trends, and collaborate with Legal and Centres of Excellence to ensure consistent, defensible outcomes.

Operate, maintain, and optimize on-prem and cloud network infrastructure. Manage firewalls, switches, and wireless systems; troubleshoot incidents; support upgrades and Azure hybrid networking; enforce network security and maintain documentation.

Lead enterprise IAM architecture and roadmap, design and deliver One Identity and Microsoft identity solutions across cloud/on‑prem/SaaS, enable SSO/MFA and privileged access, ensure access governance, risk and compliance alignment, provide architectural guidance and drive IAM adoption across IT and business stakeholders.

Lead requirements gathering and translate business needs into functional specifications for Salesforce, ServiceNow, and DXP/DAM. Facilitate stakeholder workshops, partner with architects and vendors, manage requirements and testing, support vendor selection and SaaS implementations, and recommend process and system improvements to drive digital transformation.

Lead large, complex IT projects end-to-end: develop plans, manage scope/schedule/budget/risks, negotiate vendor contracts, mentor junior PMs, engage stakeholders, report to leadership, and conduct project closure and lessons learned.