Jobs at The Salvation Army in Canada

Supports treasury leadership across cash management, banking operations, cash forecasting, corporate and purchase card programs, merchant services, reconciliations, foreign exchange, financing, reporting, audits, and process improvement. Manages banking and service-provider relationships, strengthens controls, resolves operational issues, coaches staff, and develops analyses and recommendations for senior leadership.

Lead requirements gathering and translate business needs into functional specifications for Salesforce, ServiceNow, and DXP/DAM. Facilitate stakeholder workshops, partner with architects and vendors, manage requirements and testing, support vendor selection and SaaS implementations, and recommend process and system improvements to drive digital transformation.

The Chief Technology and Information Officer leads enterprise technology strategy, cybersecurity, data, digital capabilities, infrastructure, applications, technology operations, resilience, vendor relationships, budgets, and investment governance. The role advises executive leadership, oversees modernization and organizational change, establishes data and responsible AI governance, and builds a high-performing technology organization across a geographically dispersed, decentralized nonprofit.

Leads territory-wide managed IT services for The Salvation Army Canada and Bermuda. The role develops technology strategies, standardizes procurement and asset management, oversees service delivery and digital transformation initiatives, establishes governance and operational frameworks, manages vendor and stakeholder relationships, and leads geographically dispersed technology teams. It also drives change management, innovation, service excellence, and alignment between enterprise technology priorities and local operational needs.

Coordinates Salvation Army Christmas Kettle Campaign operations across assigned locations. Supervises and schedules staff and volunteers, ensures adequate shift coverage, transports kettles and donations securely, supports site operations, manages supplies and records, responds to staffing issues, and communicates with donors and supervisors. The role requires local travel, extended standing, occasional cold-weather exposure, customer service, office administration, Microsoft Word and Excel skills, a valid Ontario Class G license, and access to a personal insured vehicle.

Supports digital transformation by optimizing HR processes, data, and Workday technology. Gathers requirements, analyzes and improves HR processes, develops reports and dashboards, manages data migration and validation, supports compliance, and provides functional expertise in Workday Compensation, Benefits, and Absence Management. The role also contributes to change management, stakeholder engagement, risk mitigation, and continuous improvement initiatives.

Assists with organizing and supervising Christmas Kettle Campaign staff and volunteers. Responsibilities include scheduling, orientation, performance support, site coordination, emergency coverage, kettle delivery and pickup, donation security, supply replenishment, volunteer reminders, and deposit preparation. The role requires flexible scheduling, local travel, lifting up to 20 pounds, office administration skills, Microsoft Word and Excel proficiency, a valid Ontario Class G license, and background screening.

Designs, implements, administers, and optimizes enterprise telecommunications, VoIP, internet, PBX, and communication systems. Leads upgrades, migrations, integrations, troubleshooting, security audits, backups, and disaster recovery planning. Manages vendors and service agreements, maintains technical documentation and asset inventories, provides user support and training, and mentors junior staff. Collaborates with business and IT stakeholders to ensure reliable, secure, scalable communication services.

Coordinates Salvation Army Christmas Kettle Campaign operations across multiple locations. Responsibilities include scheduling and supervising staff and volunteers, transporting and securing kettles and donations, maintaining supplies, handling staffing issues, supporting donors, submitting timesheets and mileage reports, and coordinating site relationships. The role requires local travel, extended standing, flexible shifts, customer service, money handling, office administration, Microsoft Word and Excel skills, a valid Ontario Class G license, personal vehicle, and background screening.

The IT Service Management Analyst coordinates incident, change, release, request, asset, and configuration management processes. The role monitors service performance and SLAs, supports governance and CAB activities, develops documentation and KPI reports, analyzes recurring issues, and drives continuous improvement. The analyst collaborates with technical teams, vendors, and stakeholders, supports ITIL maturity, coaches teams on process adherence, and helps deliver reliable, customer-focused technology services.