Teams at The Salvation Army in Canada

Supports treasury leadership across cash management, banking operations, cash forecasting, corporate and purchase card programs, merchant services, reconciliations, foreign exchange, financing, reporting, audits, and process improvement. Manages banking and service-provider relationships, strengthens controls, resolves operational issues, coaches staff, and develops analyses and recommendations for senior leadership.

Lead requirements gathering and translate business needs into functional specifications for Salesforce, ServiceNow, and DXP/DAM. Facilitate stakeholder workshops, partner with architects and vendors, manage requirements and testing, support vendor selection and SaaS implementations, and recommend process and system improvements to drive digital transformation.

The Chief Technology and Information Officer leads enterprise technology strategy, cybersecurity, data, digital capabilities, infrastructure, applications, technology operations, resilience, vendor relationships, budgets, and investment governance. The role advises executive leadership, oversees modernization and organizational change, establishes data and responsible AI governance, and builds a high-performing technology organization across a geographically dispersed, decentralized nonprofit.