Jobs at TELUS

Lead frontend architecture, design, build, test, and debug Angular web applications. Mentor junior developers, provide Tier III support, translate UI/UX into code, and champion new technologies while estimating and executing projects.

Investigate and resolve system issues, distinguish training questions from defects, and escalate confirmed problems. Perform UAT, regression testing, release sign-off, and post-deployment validation. Serve as a subject matter expert, document system processes, support projects, collaborate with Business Analysts and IT development, and manage assigned Zendesk tickets. Participate in evening production deployments every three to four weeks. No coding background is required, and training is provided on internal systems.

Supports healthcare system implementation, configuration, customization, testing, validation, and maintenance. Analyzes business and system requirements, creates specifications, troubleshoots client issues, and collaborates with project, infrastructure, technical, and development teams. The role also involves database querying, web development, accessibility compliance, quality assurance, process improvement, and ongoing learning in an entry-level environment.

Responsible for verifying defined benefit pension calculations using pension software, identifying and executing critical test scenarios, documenting anomalies, and following up on issue resolution. The role maintains test suites, reviews technical and configuration specifications, validates system accuracy with actuarial and development teams, and improves testing processes. It requires pension administration experience, advanced Excel skills, strong analytical ability, and attention to detail.

Senior QA Analyst responsible for developing test scenarios and cases, executing manual tests, reporting and tracking defects, maintaining regression suites, and contributing to test strategies and plans. The role assesses change impacts, prioritizes testing, communicates progress and risks, supports other QA professionals, provides client support and training, and recommends process improvements while ensuring quality and timely delivery.

Designs and configures benefits software solutions, translates client requirements into technical configurations, troubleshoots implementation and support issues, reviews logs, and delivers projects on schedule. The role requires SQL and MS SQL Server expertise, web technologies, systematic debugging, technical communication, and collaboration with implementation teams and clients.

Leads end-to-end software implementation projects for pension and benefits platforms, owning scope, schedule, budget, quality, risk, governance, and client relationships. Manages executive stakeholders, steering committees, resource allocation, change control, and multidisciplinary configuration, data, QA, development, and integration teams. Mentors project managers, improves PMO practices, and applies AI and automation to reporting, forecasting, dependency mapping, and delivery governance.

Own end-to-end payroll system implementations, including discovery, requirements analysis, solution design, configuration, testing, data validation, and cutover readiness. Analyze payroll data using advanced SQL, resolve complex process and system issues, recommend future-state improvements, and support compliance and operational controls. Facilitate client workshops, communicate with technical and business stakeholders, maintain client relationships, and mentor Business Analysts and implementation team members.

Lead end-to-end enterprise defined benefits implementations, coordinating teams of approximately 10 professionals through complex system transitions. Partner with clients on scope, timelines, governance, success criteria, risk mitigation, and solution delivery. Own and improve implementation methodology, manage stakeholder relationships, control contractual scope, support product enhancements, and guide implementation teams. The role requires strong project leadership, communication, technical translation, and experience in pension management or workflow system implementation.

Performs quality assurance for Canadian and American pension calculations by designing test scenarios, executing and verifying results, reporting anomalies, maintaining test suites, and supporting resolution. The role analyzes technical documents, collaborates with business analysts and multidisciplinary teams, participates in calculation reviews, and improves verification processes. Requires pension plan administration or implementation experience, strong attention to detail, problem-solving skills, Excel proficiency, and English and French fluency.

Leads defined benefit pension calculation implementation projects across Canadian and American markets. Manages team priorities, planning, deliverables, risks, and stakeholder communication. Analyzes pension plan rules, supervises benefit calculation engine configuration, supports data conversion and collection, partners with product development, and improves implementation processes. Coaches business analysts and calculation verifiers while serving as the calculation engine subject matter expert.

Lead requirements gathering, document business and operational needs, map processes across pension, payroll and finance systems, collaborate with architects and developers, define testing scope, support QA, redesign reports/communications, and follow up with stakeholders to ensure successful pension and benefits implementations.

Maintain and optimize on-premise and cloud server infrastructure, respond to alerts, perform patching and upgrades, support deployments and disaster recovery, manage tickets, provide technical guidance to stakeholders, and document infrastructure and CMDB entries.

As an Analyst in Pension Administration, you will calculate benefits, analyze pension rules, verify annual statements, and improve client satisfaction through effective communication and teamwork.

Lead multidisciplinary teams to deliver Ariel EAS pension administration implementations. Act as client-product development liaison, manage scope, risks, requirements traceability, knowledge transfer, and transition to support while coaching team members and driving process improvements.

Manage delivery of benefits and pension software implementations by coordinating cross-functional teams, tracking plans/risks/milestones, facilitating client communications, supporting configuration/data migration/testing, and applying PMO standards while exploring Agile/DevOps and AI tools to improve reporting and execution.

Manage client accounts for defined benefit pension plan administration: plan and supervise work, monitor projects, train and coach staff, prepare and track budgets, improve processes, support special projects, build client relationships and develop business.

Provide defined benefit pension plan administration including calculations, verification, annual statement production, plan rule interpretation, client/member support, and process improvement. Work on projects and special assignments while ensuring regulatory compliance and high customer service standards.

Lead client accounts for defined benefit pension administration, plan and supervise administration work, coach staff, monitor project progress and budgets, handle client/member/trustee requests, support special projects, improve processes, and help develop new business and client relationships.

Support pension plan administration and actuarial-related tasks including annual planning, production and verification of work, budget tracking, client and member communication, training team members, participating in special projects, and suggesting process improvements to enhance client satisfaction and operational efficiency.