Teams at TELUS

Perform manual software quality assurance for health technology solutions in an Agile environment. Create and maintain positive, negative, regression, and detailed test cases; execute tests, log defects, verify fixes, and assess regression impact. Contribute to test strategies, plans, metrics, and release-readiness decisions. Collaborate with cross-functional teams, participate in Scrum ceremonies, mentor junior QA staff, support clients, and recommend process improvements and automation opportunities.

Analyze clients’ Defined Benefit pension calculation rules, translate requirements into technical specifications, configure pension administration software, and support integrations, testing, and quality assurance. Serve as the primary connection between clients and project teams, review test scenarios, recommend software improvements, and provide post-implementation customer support. The role requires strong analytical, organizational, problem-solving, and prioritization skills, along with occasional travel across Canada and the United States.

Lead end-to-end enterprise defined benefits implementations, coordinating teams of approximately 10 professionals through complex system transitions. Partner with clients on scope, timelines, governance, success criteria, risk mitigation, and solution delivery. Own and improve implementation methodology, manage stakeholder relationships, control contractual scope, support product enhancements, and guide implementation teams. The role requires strong project leadership, communication, technical translation, and experience in pension management or workflow system implementation.