Jobs at SWTCH

Own the EV charging product lifecycle from ideation through launch and iteration. Develop detailed product requirements, manage and prioritize the backlog, lead testing and quality delivery, monitor post-launch performance, and translate technical concepts into clear internal and external communications. The role requires strong product management experience, AI fluency, attention to detail, emotional intelligence, continuous learning, and the ability to collaborate closely with engineering and stakeholders.

Serve as the technical partner to sales by leading pre-sales discovery, EV charging solution design, RFP responses, pricing inputs, and post-award site configuration. Collaborate with Product, Engineering, and hardware vendors on testing, troubleshooting, requirements, and product development. Create implementation and training materials, enable partners and customers, monitor competitors, and represent the company at occasional industry events and customer site visits.

Designs and maintains DevOps infrastructure, including Kubernetes and Docker Swarm platforms, CI/CD pipelines, cloud environments, infrastructure-as-code, deployment automation, monitoring, alerting, and reliability improvements. The role requires extensive AWS experience and collaboration with development and architecture teams to support scalable, secure, highly available software delivery.

Design and build SWTCH’s automated end-to-end testing practice from the ground up. Develop functional, regression, integration, and E2E test suites for web, mobile, API, and backend products; integrate testing into CI/CD; investigate failures; track defects; and improve coverage. Partner with Product and Engineering to define testable requirements and edge cases, perform exploratory testing, and mentor engineers in automation practices.

Manage named and pooled customer accounts across real estate, multifamily, commercial, utility, municipal, and enterprise segments. Lead onboarding, adoption, value realization, renewals, expansion, customer health monitoring, escalations, and advocacy. Deliver high-touch and scaled engagement through business reviews, webinars, email campaigns, office hours, and self-service resources. Collaborate with Product, Operations, Support, and technical teams while maintaining CRM documentation and improving customer success processes.

Executive technology leader responsible for unifying Product, Software Engineering, and Hardware organizations. Owns technology strategy, product roadmap, architecture, scalability, reliability, security, and full hardware-to-cloud product integration. Builds high-performing leadership teams, improves execution discipline, and partners with executive, commercial, and customer-facing teams to translate growth priorities into scalable solutions. Requires extensive senior leadership experience in complex hardware/software, IoT, distributed systems, or related environments.

Develops sales opportunities for EV charging solutions across Western Canada. Responsibilities include responding to inbound leads, researching prospects, managing client relationships, pursuing agreements, supporting channel partnerships, monitoring market and competitive trends, collaborating with marketing and sales, maintaining CRM records, and exceeding performance metrics. The role requires Pacific or Mountain time-zone hours and 15–20% travel.