Jobs at STAN AI

Owns the technical health of enterprise AI deployments by troubleshooting conversational behavior, refining prompts, analyzing logs and outcomes, configuring automations, supporting APIs and integrations, and translating findings into product improvements. Serves as the primary technical customer contact, communicates root causes and tradeoffs to stakeholders, produces reporting, and partners with engineering to resolve recurring issues.

Serve as the technical voice of the sales team for an AI property-management platform. Partner with Account Executives to deliver tailored demos, create demo videos, maintain demo environments, answer technical and security questions, complete RFPs, scope proof-of-concepts, and develop sales enablement materials. The role also gathers customer feedback for Product and Engineering, trains sales staff, and supports handoffs to Customer Success.

Own the technical health of enterprise AI deployments, serving as the primary technical contact for customers. Troubleshoot conversational AI through prompt engineering, conversation-log analysis, workflow automation, APIs, integrations, and data analysis. Explain technical issues to stakeholders, coordinate fixes with engineering, report findings, and translate customer feedback into product improvements.

Own the post-sales journey for strategic enterprise accounts, building trusted relationships, driving adoption and expansion, managing churn, and resolving customer needs. Present product capabilities, track account targets, and act as the customer voice internally. Collaborate with Engineering, Sales, Marketing, and Operations while helping establish Customer Success processes, playbooks, metrics, and account growth strategies as the team scales.

Train B2B SaaS customers through onboarding, live sessions, office hours, webinars, and product updates. Create guides, videos, presentations, FAQs, and self-service learning content. Explain and troubleshoot technical integrations, configuration, data flows, and AI functionality for nontechnical users. Track training effectiveness, improve adoption, share recurring issues with Product and Support, assist customer accounts, and train internal teams on new features.

Own the full B2B SaaS sales cycle for STAN’s AI property management solutions, including prospecting, qualification, product demonstrations, negotiation, and closing. Build relationships with HOA and property management executives, generate pipeline through outbound activities, attend industry events, and coordinate client hand-offs with Customer Success. The role also provides market feedback to Product and collaborates with Marketing on lead generation.

Prospect into property management and HOA/condo accounts through cold calls, email, LinkedIn, and other channels. Qualify inbound leads, research prospects, personalize outreach, book qualified meetings, maintain CRM records, and collaborate with Sales and Marketing. The role requires meeting pipeline targets, learning PropTech trends, and communicating STAN AI’s product credibly to prospective customers.

Owns month-end close, financial reporting, technical accounting, billing, collections, compliance, budgeting, forecasting, and cash-flow visibility. The Finance Manager will improve finance systems and automation, build KPI and budget-versus-actual reporting, partner with department leaders, and support strategic investment and cost-saving decisions. This hands-on role requires CPA credentials and experience building finance processes in a fast-growing startup environment.

Manage relationships with a portfolio of property management companies, community managers, and HOA or condo boards. Serve as the primary contact, resolve issues, conduct account check-ins, provide product guidance, monitor account health, manage renewals, maintain CRM records, collect feedback, and coordinate with Support, Product, Engineering, Sales, and Customer Success. This is a retention-focused B2B SaaS role without an upsell quota.

Owns core finance operations including month-end close, reconciliations, technical accounting, billing, collections, compliance, budgeting, forecasting, cash-flow reporting, and strategic analysis. The role partners with department leaders on KPI reporting, evaluates cost-saving opportunities, supports investment decisions, and helps implement finance systems and automation. It requires 3–5 years of progressive finance experience and a CPA designation or active pursuit.