Jobs at SOTI

Provides confidential executive administrative support, including calendar and inbox management, travel arrangements, expense processing, meeting logistics, correspondence, prioritization, and relationship management. The role proactively supports senior executives, prepares documents and information, handles urgent issues, coordinates facilities and technology for meetings, and completes ad hoc projects. Strong organization, communication, multitasking, problem-solving, reporting, and Microsoft Excel and PowerPoint skills are required.

Manage customer relationships and renewals across an assigned account base. Responsibilities include meeting renewal targets, preparing quotes, upselling products and services, resolving customer needs, managing sales pipelines and forecasts, conducting inbound and outbound communications, planning sales campaigns, and strengthening relationships with customers, prospects, partners, and internal teams.

Manage and grow mid-market partner and customer accounts through channel sales, strategic mutual plans, prospecting, retention, and relationship development. Train partners on the SOTI ONE Platform, identify new OEM and resale opportunities, conduct executive presentations and business reviews, coordinate internal support resources, resolve escalated issues, and achieve assigned sales and strategic objectives. The role also requires maintaining industry knowledge and improving sales tools and processes.

Lead regional sales performance by exceeding revenue and growth targets, managing forecasts and pipelines, developing territory strategy, identifying new business, and improving customer retention and technology adoption. Coach, recruit, and motivate a high-performing sales team while coordinating with marketing, partnerships, renewals, Sales Operations, Customer Success, Product, and other teams. Travel throughout the assigned sales territories.

Configure, support, and enhance Workday across HCM, compensation, recruiting, onboarding, payroll, finance, absence, and performance. Lead upgrades, strategic projects, integrations, data updates, reporting dashboards, testing, change management, and Level 3 support. Consult with HR and business stakeholders, improve workflows, protect sensitive data, coordinate cross-functional delivery, and mentor team members.

Develop and improve the global privacy program, conduct product privacy reviews and impact assessments, support AI governance, contract reviews, audits, data subject requests, incident response, and privacy notices. Translate global privacy, AI, and security regulations into practical guidance, coordinate customer questionnaires, and evaluate privacy tooling. The role partners closely with Product, Development, Security, Sales, Legal, and other stakeholders in a global SaaS environment.

The Senior Product Manager will oversee the product line life cycle from planning to execution, advocating for customers, and engaging in market research, development, and product presentations.

Build and scale SOTI’s outbound sales development engine across North America. Recruit, onboard, coach, and manage SDRs; establish prospecting playbooks, ICP segmentation, multichannel engagement, and qualification standards. Partner with Sales, Marketing, ABM, partners, and enablement teams to generate pipeline. Optimize CRM, sales technology, reporting, dashboards, data quality, and conversion performance while targeting enterprise IT and mission-critical industries.

The Senior Software Developer will develop innovative software solutions, mentor a team, optimize code, and ensure high-quality deliverables within a collaborative environment.

Design, develop, and maintain scalable full-stack features for SOTI XSight using C#, .NET, TypeScript, and Angular. Drive architecture, integrate analytics/AI, mentor developers, troubleshoot complex issues, and collaborate with stakeholders to deliver high-quality, cloud-ready solutions.

The Associate Director of Data Sciences drives SOTI's AI and data strategy, develops AI capabilities, and mentors teams to enhance product efficiencies.

The Sales Solutions Specialist will design and execute impactful product demos, develop demo infrastructure, conduct training, and analyze demo performance to enhance buyer engagement and drive revenue.

Lead a team of six sales professionals, manage pipeline and revenue targets, oversee sales cycles, and build relationships with partners.

Lead and mentor a team of Partner Success Managers, drive sales through resellers, oversee strategic partnerships, ensure customer satisfaction, and analyze performance metrics.

Lead and grow software development teams, coach Scrum teams, remove impediments, promote modern SDLC and agile practices, support product execution, and develop team technical capabilities and best-practices across the organization.

Leads SOTI’s content and social media team, developing strategy across video, blogs, web, email, YouTube, and social channels. Creates and oversees content, optimizes SEO and performance, manages content calendars, and uses analytics to improve engagement, traffic, subscribers, and lead generation. Coaches content creators, establishes workflows and quality standards, and collaborates with product marketing, demand generation, creative production, and People & Culture teams to deliver measurable, on-brand campaigns.

Build, test, launch, and optimize marketing automation workflows, email campaigns, nurture programs, webinars, and A/B tests using Pardot, Salesforce, and related reporting tools. Manage segmentation, lead routing, campaign tracking, QA, compliance, and performance reporting. Analyze campaign and webinar data, maintain data hygiene and documentation, and recommend improvements while collaborating with demand generation, content, design, web, product marketing, and regional teams.

Designs and evolves scalable, highly available, resilient, and cost-effective AWS and Azure architectures. Builds cloud automation, Infrastructure as Code, CI/CD workflows, networking, serverless and containerized solutions, disaster recovery, and cross-cloud connectivity. Improves cloud environments through modernization, performance and cost optimization, and operational automation. Partners with engineering and operations teams on migrations, troubleshooting, architecture reviews, and proofs of concept while defining standards and mentoring engineers.

Design, develop, test, and productionize scalable AI features for mobile and IoT device management products. Integrate advanced models, optimize performance and reliability, investigate defects, write automated tests, and contribute across the software development lifecycle. Provide technical guidance, architecture expertise, code reviews, and leadership in C# and .NET while collaborating with multidisciplinary product teams.

Partner with account managers to drive revenue through consultative pre-sales activities: demo SOTI products, map technical challenges to business outcomes, provide pre- and post-sales technical support, troubleshoot customer issues, and support local and international tradeshows.