Teams at Riverside.fm

Manage a portfolio of enterprise SaaS customers as a strategic advisor, driving onboarding, product adoption, retention, renewals, and expansion. Lead business reviews, identify customer growth opportunities, resolve challenges, and collaborate with Product and Marketing to influence roadmap priorities. The role requires strong relationship management, analytical skills, KPI ownership, and occasional client visits. Candidates must be based in Toronto or the GTA and attend the downtown Toronto office once monthly.

Outbound-focused Business Development Representative responsible for researching, prospecting, and qualifying leads in Toronto/GTA. Conduct cold calls, emails, and social outreach, craft personalized messaging, maintain CRM records, set meetings for sales, and collaborate on outbound strategies. Occasional travel for conferences; role supports a fast-paced, goal-oriented sales environment.

As an Agency Account Executive, manage the sales cycle from initial meetings to closing, driving revenue and building partnerships with clients. Work collaboratively across teams to track performance and enhance sales processes while engaging potential users effectively.