Teams at Riverside.fm

Outbound-focused Business Development Representative responsible for researching, prospecting, and qualifying leads in Toronto/GTA. Conduct cold calls, emails, and social outreach, craft personalized messaging, maintain CRM records, set meetings for sales, and collaborate on outbound strategies. Occasional travel for conferences; role supports a fast-paced, goal-oriented sales environment.

Manage and optimize revenue operations across Marketing, Sales, and Customer Success. Maintain HubSpot CRM, improve workflows and data hygiene, analyze business trends, manage system integrations, and implement scalable process improvements. Partner with leadership and cross-functional teams to enhance lead generation, customer retention, sales performance, and operational efficiency while coordinating multiple projects and change-management initiatives.

Drive enterprise revenue by managing the full SaaS sales cycle from prospecting through close. Identify high-potential leads, navigate complex multithreaded deals, engage senior stakeholders, deliver consultative proposals, track performance metrics, and collaborate with Business Development, Customer Success, Product, and Marketing to improve sales processes and build lasting customer relationships.