Jobs at Relay Financial

Lead delivery, technical strategy, engineering processes, cross-functional collaboration, and people management for the Accounts engineering team. Build and scale a high-performing team through hiring, coaching, and performance management while shipping high-quality fintech products. Partner with Product, Design, and leadership to align technical execution with customer and business needs, manage tradeoffs, and improve predictable delivery.

As a Risk Analyst, you will monitor transactions for fraud and compliance, document investigations, and ensure quick approvals for legitimate businesses while managing potential fraud threats.

Own and build Relay’s end-to-end compliance program covering AML, sanctions, KYB/CDD, regulatory change, monitoring, testing, investigations, and governance. Manage the sponsor-bank relationship, audit and exam readiness, product approvals, reporting, and remediation. Build and lead the compliance team, introduce AI and automation, embed compliance into product development, and provide board-level reporting on risk and program effectiveness.

Perform product-focused analyses and A/B tests to generate actionable insights; build dashboards and KPIs; ensure data quality; synthesize diverse data sources; present findings to stakeholders and senior leadership to guide product and business decisions.

Manage and optimize a $2–3M monthly paid media program across search, social, publisher, CTV, YouTube, and direct mail. Own budget allocation, testing, vendor relationships, and creative feedback loops. Use SQL and Metabase daily, work with data scientists on attribution and MMM, scale publisher and paid social channels, and protect LTV:CAC unit economics while driving approvals.

Own end-to-end risk strategy projects to detect and prevent fraud: analyze onboarding, account, and transaction data; design, test, and tune fraud rules; backtest impacts; implement tooling and vendor data; collaborate with Risk Ops, Product, Engineering, and Data; and communicate insights to stakeholders to balance fraud prevention with customer experience.

Build and own Relay's end-to-end compliance monitoring program: design testing methodologies, run data-driven monitoring and reporting, manage sponsor bank relationship, track remediation, embed compliance into product and operations, and iterate processes for scale. Collaborate with Risk, Product, Engineering, and Operations and translate findings into clear recommendations for technical and non-technical stakeholders.

Plan and execute multi-channel demand generation programs for accounting and bookkeeping partners. Run webinars, paid acquisition tests, nurture campaigns, and event programming. Collaborate with Marketing, Sales, and RevOps to scale programs, drive sales-assisted pipeline, and optimize performance through testing and iteration.

Design end-to-end product experiences for SMB banking: discovery, prototyping, and production-ready UI. Lead craft and mentorship, communicate design rationale, use research and AI tools to create intuitive, trustworthy interfaces for complex systems like permissions, fraud flows, and AI-driven cashflow insights.

The Senior Data Engineer will scale the data ecosystem, construct data models, build systems for KPI tracking, and ensure data safety.

The role focuses on automating and improving People processes, managing the People tech stack, integrating systems, utilizing AI tools, and ensuring accurate reporting and analysis of People data.

Own the self-serve acquisition lifecycle to convert leads to registered customers and support onboarding to first funding/action. Design multi-channel journeys (email, push, SMS, in-app), run A/B tests with clear attribution, partner cross-functionally, use AI to accelerate work, and document standards and experiments in Notion.

As a Senior Software Engineer, you will develop fintech products, manage system infrastructure, collaborate cross-functionally, and drive technical improvements.

Manage Relay's affiliate program and support end-to-end influencer campaigns: creator research, brief and outreach drafting, content review for compliance and brand fit, performance tracking, and post-campaign analysis. Use AI tools to accelerate drafts and reporting, onboard smaller creators with supervision, and share platform and FTC compliance updates with the team.

Support performance marketing by launching and optimizing paid social/search/CTV/direct mail campaigns, maintaining budget trackers, setting up tracking and landing pages, coordinating creative and agencies, and producing weekly performance reports and data-driven recommendations.

Lead Relays brand strategy and integrated marketing across social, influencer, content, events, and campaigns. Own strategy, creative briefs, brand research and measurement, and governance. Build systems and workflows to increase throughput and on-time delivery. Manage three managers (~7 people), align cross-functional stakeholders, and drive data-informed creative decisions while applying AI where valuable to improve performance.

Lead the Activation engineering team to plan and deliver customer onboarding and first-transaction experiences. Own delivery, team operations, technical strategy, cross-functional collaboration with Product and Design, hiring and people development, and foster a growth-oriented engineering culture focused on shipping high-quality, customer-centric solutions.

Provide day-to-day IT support for hardware, macOS, identity, access, networking, and meeting-room systems; manage onboarding/offboarding, procure and maintain devices, administer SaaS platforms, document processes, automate routine tasks, lead small projects, and support the Toronto office onsite at least three days weekly.

Drive product marketing strategy and go-to-market for fintech products: own positioning, launches, adoption and growth programs, conduct customer and competitive research, partner cross-functionally, run experiments and metrics-driven reporting to increase activation, retention, and business outcomes.

Lead Relay's paid media strategy and team across paid search, social, affiliate, CTV/TV, and direct mail. Own channel strategy, budget allocation, attribution, measurement infrastructure, experimentation, affiliate recruitment, and forecasting while partnering with Data and Finance to prove ROI and scale acquisition.