Teams at Relay Financial

Own product-led growth and monetization marketing across paywalls, upgrade prompts, pricing, trials, and lifecycle experiences. Partner with Product, Design, Data, Brand, Demand Gen, Legal, and Compliance to shape product decisions, maintain consistent messaging, understand customers and competitors, and run experiments that improve revenue. The role requires strong writing, customer insight, experimentation, and familiarity with fintech, startups, SMBs, and usage-based pricing.

Own initial sales conversations with prospective small-business customers through inbound and outbound outreach. Conduct discovery, understand business and financial needs, explain Relay’s value, handle objections, qualify prospects, and provide context for Account Executives. Meet activity and conversion targets, apply coaching, identify lead-quality and process issues, and help improve sales resources and workflows in an evolving environment.

Own the full sales cycle for Relay’s digital banking platform, from prospecting through close and post-close activation. Advise small-business owners, accountants, and bookkeepers using a consultative sales approach; translate product capabilities into business value; generate inbound and outbound pipeline; meet sales goals; and collaborate cross-functionally with marketing, risk, customer experience, revenue operations, and enablement teams.