Jobs at PureFacts Financial Solutions

The AR & Billings Specialist manages billing accuracy, revenue processes, and accounts receivable operations, ensuring compliance and supporting financial reporting.

Lead and develop a Customer Support team for PureFacts Compensation Applications, manage daily support operations and escalations, monitor SLAs and metrics, coordinate operational readiness and onboarding, drive process improvements, and partner with Product, Engineering, DevOps, and Customer Success to ensure timely, high-quality customer support.

Manage a portfolio of strategic fintech customers to drive onboarding, adoption, and long-term value. Act as trusted advisor, coordinate cross-functional support, identify upsell opportunities, leverage AI tools for proactive engagement, and translate customer feedback into product improvements to improve retention and operational efficiency.

Lead and operate the CI/CD platform and developer "paved road," delivering self-service IaC, automated pipelines with embedded SAST/DAST, observability/AIOps, and cloud modernization across Azure and AWS. Build and mentor a team, reduce operational toil through automation, enable secure, zero-downtime deployments, and partner with SRE, product engineering, and InfoSec to govern environment provisioning, change management, and migrations.

Own SaaS and professional services billing: translate contracts into accurate invoices, maintain billing models, support revenue recognition and reporting, manage collections and AR reconciliations, and drive ERP/billing system and process automation improvements while partnering cross-functionally.

Own billing models, translate SaaS and services contracts into accurate invoices, manage AR operations and collections, support revenue reporting and controls, and improve billing systems/ERP for scalability and audit readiness.