Jobs at People Corporation

Leads operational strategy and performance across benefits administration, claims administration, customer service, and related functions. Drives service excellence, process standardization, continuous improvement, KPI accountability, technology adoption, automation, and organizational effectiveness. Partners with Technology, Product, Client Success, and business leaders to improve efficiency, scalability, and client outcomes while building and developing high-performing, geographically dispersed teams.

Leads enterprise-wide client success across a benefits solutions portfolio, focusing on client satisfaction, retention, expansion, and service excellence. Builds executive relationships, oversees complex client escalations, improves client-facing tools and analytics, establishes service standards and KPIs, and develops a high-performing client success organization. Partners with Operations, Technology, Product, and Commercial leaders to advance strategic priorities and deliver measurable client and business outcomes.

Lead requirements elicitation and management for business and technical stakeholders in an Agile environment. Analyze processes, systems, and data; define APIs, integrations, and mapping; coordinate QA, vendors, and compliance (e.g., privacy frameworks) to drive solution design and implementation.

Supports Third Party Advisor benefits quoting by verifying quote requests, updating underwriting workflows, maintaining accurate client and sales data, processing sold quotes, coordinating implementation, generating reports, and supporting internal and external stakeholders. The role requires strong organization, communication, attention to detail, customer service, problem-solving, and Microsoft Office proficiency while meeting service-level deadlines and improving operational processes.

Supports new-business quoting and marketing for group benefits clients. Coordinates with Account Executives, brokers, and insurance carriers; gathers and organizes client information; prepares reports, proposals, plan alternatives, and sale documents; follows up on quotes; and maintains accurate databases. The role requires strong client service, communication, problem-solving, multitasking, and prioritization skills, along with at least two years of group benefits industry experience.

Provide benefits consulting and project management for medium and large clients. Design and analyze group benefit plans, assess risks and costs, negotiate renewals and carrier arrangements, support client transitions, prepare reports and presentations, manage deliverables, participate in client meetings, mentor team members, and support business development while maintaining strong client and supplier relationships.

Supports a Senior Vice President by managing calendars, meetings, agendas, presentations, expenses, travel, offsites, events, documents, invoices, and communications. The role requires discretion, strong organization, prioritization, communication, Microsoft Office proficiency, and attention to detail. The assistant will also identify opportunities to use AI, automation, and new tools to improve administrative efficiency and quality.

Prepare pension calculations, reconciliations, and regulatory filings for defined benefit and defined contribution plans. Perform complex actuarial calculations and assist with valuations, draft reports and correspondence, support year-end and day-to-day pension administration, and contribute to special projects while working with actuaries and pension consultants.

Drive new business and book qualified meetings through cold calling, lead generation, networking and referrals. Maintain relationships with prospects and decision makers, assess group insurance plans, meet call-volume and performance metrics, and represent People Corporation. Maintain product knowledge, pursue continuing education on benefits and legislation, collaborate across teams, and identify creative lead-generation opportunities to achieve sales targets.

Support underwriting by analyzing large datasets, developing and automating reporting, enhancing pricing and quoting tools, performing claims and pricing analysis, preparing renewal packages, and collaborating with carriers, brokers and internal teams to support underwriting decisions and sales initiatives.

Prepare, inventory, package, label, and document client files for secure off‑site storage with Iron Mountain. Maintain tracking logs, coordinate transfers, and handle confidential information with attention to detail and professionalism.

Support financial planning and reporting for Student Solutions by managing full-cycle accounting (AP/AR, payroll, EFTs), trust account reconciliations, invoicing and remittances, variance and KPI analysis, insurer data extraction, underwriting support, and partner with Operations, IT, and Client Services to improve reporting and controls.

Manage an assigned block of client benefits business, deliver ongoing service, ensure appropriate plan design and funding, coordinate renewals and carrier negotiations, lead implementations and communications, support internal teams and carriers, identify opportunities for strategic solutions, and maintain strong client and carrier relationships.

Design, build, and deploy AI and automation solutions (LLMs, Copilot, Power Platform) that integrate with enterprise systems. Rapidly develop MVPs, implement prompt engineering and RAG strategies, create APIs and workflows, perform testing and UAT, support deployments, and maintain architectural and security documentation while collaborating with stakeholders and security teams.

Drive new personal-lines insurance sales through prospecting, cold calling, door-knocking and networking. Qualify leads, prepare and present proposals, negotiate and close policies, and manage client relationships using CRM and sales automation tools. Work with internal account management for renewals and build a recurring book of business.

Lead design of secure, scalable enterprise infrastructure and integration solutions for financial services. Collaborate with French- and English-speaking stakeholders to translate requirements, define cloud/hybrid architectures, ensure compliance (PSD2, GDPR), optimize performance and costs, manage vendors, and maintain architecture documentation and roadmaps.

Lead and manage the group benefits underwriting team to evaluate risk, set competitive premiums, ensure compliance, and improve processes. Collaborate with carriers, sales, brokers, and internal teams, use data analytics to monitor performance, train staff, and support client presentations while driving client relationships and business opportunities.

Manage a commercial book of business: support producers and carriers, run renewals, prepare submissions, handle endorsements/certificates and client inquiries, mentor producers, and build carrier relationships to retain and grow accounts.

Drive new commercial insurance business by developing sales strategies, building relationships with unions, contractors and owners, designing tailored commercial insurance solutions, collaborating with service teams, maintaining pipeline, meeting sales targets, and representing the brokerage at industry and union events.

Drive new business and manage a portfolio of group benefits clients through strategic consulting, plan design, pricing, renewals, benchmarking, and client service. Develop new accounts via prospecting, negotiate renewals, mentor internal teams, and maintain supplier relations while ensuring revenue, client retention, and compliance with benefits legislation.