Jobs at People Corporation

Nationally leads Client Operations across regions, developing scalable operating models, governance, service standards, performance frameworks, retention strategies, workforce planning, and continuous improvement initiatives. Oversees client growth, risk management, operational efficiency, talent development, executive reporting, and cross-functional collaboration to improve client experience, advisor productivity, profitability, and business performance.

Provides group benefits consulting and new-business sales support by marketing opportunities to insurance carriers, analyzing proposals and pricing, coordinating underwriting, negotiating rates, preparing client-ready presentations, modeling costs, and supporting producers. The role requires group benefits industry knowledge, strong Excel skills, analytical accuracy, organization, communication, and the ability to manage competing deadlines and confidential information.

Generate new commercial insurance business through cold calling, networking, referrals, and lead generation across the GTA. Build prospect relationships, qualify insurance needs, book appointments for producers, maintain CRM pipeline data, meet call and appointment targets, and pursue continuing education toward a RIBO licence. The role offers hybrid work, sales training, and a path to becoming a licensed insurance producer.

Provide group benefits consulting support including plan design, renewals, underwriting coordination, marketing/quoting, financial analysis, carrier negotiation, proposal development, and producer support. Prepare client presentations, manage new business submissions and implementation, investigate claims issues, and maintain carrier relationships while ensuring accuracy and quality standards.

Processes employer contribution reports, reconciles payments, maintains enrollment and member status data, audits account details, identifies payment discrepancies, and manages delinquency follow-up. The role determines benefit eligibility, initiates payments, communicates with employers, union representatives, members, providers, and internal teams, and protects confidential information while meeting accuracy and deadline requirements.

Manages and retains an assigned group benefits client portfolio, providing relationship management, service support, renewals, upselling, implementation coordination, client meetings, plan education, reporting, and benefits issue resolution. The role collaborates with consultants, brokers, carriers, underwriters, and internal service teams to meet service commitments, support client transitions, and deliver compliant plan documentation and communications.

Manage the onboarding and financial integration of acquired companies. Responsibilities include developing transition plans, converting forecasts into budgets, integrating payroll, benefits, banking, accounts payable, and revenue tracking, preparing financial reports and variance analyses, calculating post-close payments, coordinating cross-functional integration workstreams, communicating project progress, maintaining project systems, resolving challenges, and identifying process improvements. The role requires accounting and finance expertise, project management, stakeholder communication, and CPA completion or near completion.

Greets clients, answers and triages calls, manages voicemails and inboxes, sets up prospects in the broker management system, distributes requests to brokers, processes payments, issues receipts, and maintains office supply inventory.

Leads operational strategy and performance across benefits administration, claims administration, customer service, and related functions. Drives service excellence, process standardization, continuous improvement, KPI accountability, technology adoption, automation, and organizational effectiveness. Partners with Technology, Product, Client Success, and business leaders to improve efficiency, scalability, and client outcomes while building and developing high-performing, geographically dispersed teams.

Leads enterprise-wide client success across a benefits solutions portfolio, focusing on client satisfaction, retention, expansion, and service excellence. Builds executive relationships, oversees complex client escalations, improves client-facing tools and analytics, establishes service standards and KPIs, and develops a high-performing client success organization. Partners with Operations, Technology, Product, and Commercial leaders to advance strategic priorities and deliver measurable client and business outcomes.

Lead requirements elicitation and management for business and technical stakeholders in an Agile environment. Analyze processes, systems, and data; define APIs, integrations, and mapping; coordinate QA, vendors, and compliance (e.g., privacy frameworks) to drive solution design and implementation.

Supports Third Party Advisor benefits quoting by verifying quote requests, updating underwriting workflows, maintaining accurate client and sales data, processing sold quotes, coordinating implementation, generating reports, and supporting internal and external stakeholders. The role requires strong organization, communication, attention to detail, customer service, problem-solving, and Microsoft Office proficiency while meeting service-level deadlines and improving operational processes.

Supports new-business quoting and marketing for group benefits clients. Coordinates with Account Executives, brokers, and insurance carriers; gathers and organizes client information; prepares reports, proposals, plan alternatives, and sale documents; follows up on quotes; and maintains accurate databases. The role requires strong client service, communication, problem-solving, multitasking, and prioritization skills, along with at least two years of group benefits industry experience.

Provide benefits consulting and project management for medium and large clients. Design and analyze group benefit plans, assess risks and costs, negotiate renewals and carrier arrangements, support client transitions, prepare reports and presentations, manage deliverables, participate in client meetings, mentor team members, and support business development while maintaining strong client and supplier relationships.

Support underwriting by analyzing large datasets, developing and automating reporting, enhancing pricing and quoting tools, performing claims and pricing analysis, preparing renewal packages, and collaborating with carriers, brokers and internal teams to support underwriting decisions and sales initiatives.

Drive new business and book qualified meetings through cold calling, lead generation, networking and referrals. Maintain relationships with prospects and decision makers, assess group insurance plans, meet call-volume and performance metrics, and represent People Corporation. Maintain product knowledge, pursue continuing education on benefits and legislation, collaborate across teams, and identify creative lead-generation opportunities to achieve sales targets.

Prepare, inventory, package, label, and document client files for secure off‑site storage with Iron Mountain. Maintain tracking logs, coordinate transfers, and handle confidential information with attention to detail and professionalism.

Support financial planning and reporting for Student Solutions by managing full-cycle accounting (AP/AR, payroll, EFTs), trust account reconciliations, invoicing and remittances, variance and KPI analysis, insurer data extraction, underwriting support, and partner with Operations, IT, and Client Services to improve reporting and controls.

Manage an assigned block of client benefits business, deliver ongoing service, ensure appropriate plan design and funding, coordinate renewals and carrier negotiations, lead implementations and communications, support internal teams and carriers, identify opportunities for strategic solutions, and maintain strong client and carrier relationships.

Drive new personal-lines insurance sales through prospecting, cold calling, door-knocking and networking. Qualify leads, prepare and present proposals, negotiate and close policies, and manage client relationships using CRM and sales automation tools. Work with internal account management for renewals and build a recurring book of business.