Jobs at OpenTable

Leads the Enterprise Systems engineering team, overseeing business-facing product development, integrations, architecture decisions, reporting, operational support, stakeholder alignment, and delivery for finance and business teams. Writes and reviews code, maintains reliable and observable platforms, manages priorities and deadlines, and mentors engineering staff. The role requires extensive enterprise software development experience, financial systems integration expertise, JavaScript/TypeScript, PHP, and SQL proficiency.

Build and improve modern React-based web applications for restaurant customers. Develop data-rich guest relationship tools, collaborate with product, design, backend engineering, and delivery teams, and drive projects from technical planning through release. Apply testing, accessibility, scalability, observability, and AI-assisted development practices to deliver high-quality user experiences.

Build and operate an agentic engineering platform that connects AI models with company knowledge, codebases, APIs, and engineering systems. Improve software delivery workflows through automation, testing, review, rollout controls, observability, permissions, and failure recovery. Partner with engineering teams to pilot and scale tools, evaluate AI capabilities, and measure improvements in delivery speed, quality, reliability, and cost.

Build and operate an agentic engineering platform that connects AI models with company knowledge, codebases, APIs, and engineering systems. Improve software delivery workflows through automation, testing, review, rollout controls, observability, permissions, and isolated execution. Partner with engineering teams to pilot and scale tools, measure delivery quality and cost, and ensure dependable human-agent collaboration.

Design, implement, test, deploy, monitor, and support mission-critical backend services powering inventory, availability, and reservation flows. Debug production issues using logs, metrics, traces, and dashboards; improve reliability and correctness; collaborate with Product, Design, and engineering teams; participate in code reviews and technical design documentation; and operate complex distributed systems in production.

Owns and modernizes marketing and go-to-market operations across the lead-to-revenue lifecycle. Responsibilities include re-engineering processes, implementing automation and AI workflows, managing CRM and marketing technology ecosystems, maintaining data governance and attribution, building performance dashboards, and delivering strategic recommendations. The role partners with Sales, Marketing, Customer Success, and Finance to improve pipeline velocity, conversion, efficiency, and operational handoffs.

Develop and lead partner marketing strategy, joint business plans, and integrated multi-channel programs that drive restaurant acquisition, adoption, pipeline, and revenue. Measure partner-sourced and partner-influenced performance, coordinate cross-functional execution, align with sales, and advise internal and external stakeholders. Scale successful programs across global markets while managing strategy, planning, activation, attribution, forecasting, and return on investment.

Leads a full-stack engineering team responsible for scalable guest-centric CRM systems and product platforms. Owns technical vision, strategy, execution, system architecture, engineering quality, and process improvement. Partners with Product, Design, Data Engineering, and Data Science to shape roadmaps and deliver production systems. Develops engineers through mentoring, coaching, and feedback while managing technical projects and cross-functional stakeholder communication.

Own and evolve OpenTable’s CMS and web platform across the full stack. Build scalable frontend components, backend integrations, reusable content and landing-page capabilities, and reliable production systems. Improve performance, maintainability, caching, CDN delivery, and developer and content-authoring experiences. Partner with design, product, content, marketing, and B2B stakeholders, while evaluating CMS modernization, headless architectures, no-code solutions, AI-assisted workflows, SEO, accessibility, and web performance.

Leads OpenTable’s B2B growth marketing strategy for independent and enterprise restaurants. Owns full-funnel performance across self-serve and sales-assisted motions, including acquisition, activation, conversion, retention, expansion, pipeline, and revenue. Manages and develops a team of eight, coordinates SEO, lifecycle, paid marketing, web, and marketing operations, and partners cross-functionally on measurement and growth efficiency. Allocates budget, prioritizes experimentation, and applies data, automation, and AI to improve marketing outcomes.

Manage a portfolio of restaurant partners to improve platform engagement, reservation availability, product adoption, and retention. Resolve partner issues, use customer data to recommend actions, deliver remote consultations and training, and build trusted relationships. Collaborate with support and field teams, maintain documentation, meet performance goals, and contribute insights that improve customer health and reduce churn.

Manage product and partner marketing initiatives to drive platform adoption and revenue. Deliver data-driven insights, sales enablement, executive presentations, and high-touch support on complex deals while collaborating across global teams.

Lead and contribute to the development of scalable web applications and localization infrastructure using Node.js, React, TypeScript, GraphQL, and related technologies. Mentor engineers, guide architecture, improve developer tooling and workflows, maintain infrastructure components, participate in code reviews, troubleshoot issues, and promote engineering best practices across teams.

Leads product design vision and strategy for OpenTable’s Hospitality portfolio, focusing on restaurant guest communication, personalization, and AI-enabled experiences. Partners with product, engineering, data, and research leaders to shape product direction, transform complex guest data into trusted interfaces, deliver polished accessible designs, align senior stakeholders, and mentor designers. Requires a strong portfolio, Figma expertise, strategic leadership, communication skills, and experience designing complex products.

The Senior Business Systems Analyst manages financial applications, configures system enhancements, troubleshoots incidents, supports monthly financial close, and provides operational support to finance teams. The role gathers requirements, coordinates integrations and testing, oversees user acceptance testing, maintains documentation, ensures compliance and data accuracy, and identifies process improvements. It requires collaboration with finance, engineering, analytics, product, and global business teams, along with expertise in financial processes and systems such as NetSuite.

Designs, automates, and operates self-hosted Linux and Kubernetes infrastructure across global bare-metal environments. Responsibilities include maintaining high availability, managing control planes and container platforms, troubleshooting system-level incidents, conducting root-cause analysis, building automation and self-service tools, improving observability, and supporting production systems through on-call rotation. The role also collaborates with distributed engineering teams on infrastructure standardization and may support AI/ML workloads.

Leads marketing analytics strategy across North America by building data flows, ETL processes, reporting pipelines, dashboards, and standardized metrics. Evaluates campaigns through advanced analytics and A/B testing, translates business requirements into technical specifications, and delivers strategic insights to executive, marketing, engineering, and finance leaders. The role also manages analytics requests and drives operational efficiency through cross-functional collaboration.

Leads analytics and revenue strategy for global restaurant sales, services, and marketing teams. Builds dashboards, financial models, forecasts, and reporting tools; ensures data quality and metric alignment; identifies trends and opportunities; presents insights to executives; and improves Salesforce, workflows, revenue operations, sales processes, and business performance.

Staff Machine Learning Engineer sets technical direction for production ML architecture, deployment, serving, monitoring, testing, CI/CD, observability, and incident response. The role builds high-throughput, low-latency ML services; leads MLOps practices; supports recommendations, ranking, multimodal systems, LLMs, and AI agents; and drives cross-team technical decisions and multi-quarter initiatives.

Leads budgeting, forecasting, long-term planning, and consolidated P&L oversight. Analyzes performance metrics, builds executive reports and dashboards, develops financial models for investments and growth initiatives, and partners with Marketing, Product, and Accounting. Drives cross-functional strategic workstreams and improves financial systems, reporting, and analysis through automation and scalable process enhancements.