Jobs at NetBrain Technologies Inc.

Own complex customer issues through investigation, root cause analysis, and fix validation while developing scalable full-stack SaaS applications. Collaborate with customers, support, product, and engineering teams to improve product stability and roadmap priorities. Provide technical guidance, mentor others, troubleshoot production systems, optimize performance, research technologies, and participate in on-call support.

Own the end-to-end architecture of NetBrain’s AWS-based SaaS platform. Define multi-tenancy, infrastructure-as-code, Kubernetes, event-driven messaging, persistence, observability, security, and compliance strategies. Establish architecture standards, ADRs, and documentation while guiding multiple engineering teams, mentoring senior engineers, and communicating technical tradeoffs to product and executive stakeholders.

Develop and execute test plans and automated testing, mentor junior QA engineers, and ensure software meets quality standards and customer requirements.

The Strategic Account Executive will sell complex SaaS and network automation solutions to large enterprises, GSI/MSP organizations, and Fortune 500 companies in Ontario. Responsibilities include developing territory plans, building pipeline with BDRs, engaging senior IT stakeholders, managing long sales cycles, creating technical and commercial proposals, forecasting in Salesforce.com, leveraging partners and sales engineers, and exceeding quotas. The role requires enterprise technology sales experience and up to 50% travel.