Jobs at NetBrain Technologies Inc.

Senior QA Engineer responsible for designing and executing manual and automated testing across functional, regression, performance, usability, and security areas. The role develops test plans and automation scripts, integrates tests into CI/CD pipelines, manages defects and quality metrics, evaluates release risks, and collaborates with developers, product managers, customers, and stakeholders. It also provides guidance to junior QA engineers and supports quality standards for a high-scale network automation SaaS platform.

Owns the design and development of validation frameworks, automation infrastructure, conformance checks, and simulated network environments for NetBrain platform resources. Builds tooling to verify drivers, parsers, runbooks, intents, and integrations across vendors and platform versions. Analyzes coverage, resolves complex customer issues, tracks quality metrics, and improves resource reliability, scalability, and release readiness. Requires strong Python framework engineering, networking knowledge, API and data parsing experience, CI/CD expertise, and end-to-end project ownership.

Design and build production-grade AI agent and RAG systems for enterprise network automation. Responsibilities include agent architecture, LLM fine-tuning, retrieval optimization, evaluation, observability, reliability, security guardrails, backend services, and production operations. The role also prototypes emerging technologies, improves model and agent performance, diagnoses failures, and guides technical strategy across engineering and product teams.

Own the roadmap and backlog for a product area, conduct customer and market research, write requirements, and collaborate with Engineering, Design, QA, Sales, Marketing, and Support. Lead feature delivery, launches, stakeholder communication, quality validation, and performance analysis. The role focuses on translating product strategy into positioning and successful customer outcomes for a no-code network automation platform.

Own complex customer issues through investigation, root cause analysis, and fix validation while developing scalable full-stack SaaS applications. Collaborate with customers, support, product, and engineering teams to improve product stability and roadmap priorities. Provide technical guidance, mentor others, troubleshoot production systems, optimize performance, research technologies, and participate in on-call support.

Own the end-to-end architecture of NetBrain’s AWS-based SaaS platform. Define multi-tenancy, infrastructure-as-code, Kubernetes, event-driven messaging, persistence, observability, security, and compliance strategies. Establish architecture standards, ADRs, and documentation while guiding multiple engineering teams, mentoring senior engineers, and communicating technical tradeoffs to product and executive stakeholders.

The Strategic Account Executive will sell complex SaaS and network automation solutions to large enterprises, GSI/MSP organizations, and Fortune 500 companies in Ontario. Responsibilities include developing territory plans, building pipeline with BDRs, engaging senior IT stakeholders, managing long sales cycles, creating technical and commercial proposals, forecasting in Salesforce.com, leveraging partners and sales engineers, and exceeding quotas. The role requires enterprise technology sales experience and up to 50% travel.