Jobs at Miele & Cie. KG

Coordinate inbound, outbound and return freight; liaise with carriers and internal stakeholders for D2C/B2B shipments; manage customs clearance, regulatory compliance, freight claims, KPIs, and related supply chain tasks.

Deliver premium in-store customer service to meet sales targets using expert product knowledge; prepare quotes and orders; sell cash-and-carry items, cross-sell and upsell; support and coordinate events; generate leads and maintain a pristine Miele Experience Centre. Must work evenings and weekends as needed.

Deliver premium in-store sales and customer service for Miele, meeting store targets through expert product knowledge, preparing quotes/orders, cash-and-carry and upsell transactions, supporting events, generating leads, and maintaining a pristine showroom. Must work evenings/weekends and collaborate with the team to ensure a hassle-free customer experience.

Lead regional sales strategy and execution to meet revenue and market-share targets. Manage relationships with agents, retailers, and partners; coach 2-3 Territory Managers; collaborate with marketing; oversee MCA compliance and regional budgets; drive process improvements; represent the company at trade shows and travel internationally as required.

Create and analyze demand forecasts, manage inventory to avoid stockouts/overstock, support product launches, collaborate with Sales/Marketing/Operations, monitor forecast vs actual performance, drive forecast accuracy improvements using large datasets and present insights to North America business leaders.

Provide premium in-store customer service to meet sales targets, demonstrate expert product knowledge, prepare quotes and orders, sell and upsell products, generate leads from events, assist with event coordination, and maintain a pristine experience centre.

Provide administrative and coordination support for third-party warehouse, delivery, and installation partners. Audit invoices, track partner compliance, manage claims and corrective actions, support delivery/install planning, maintain trackers, and monitor customer satisfaction and performance scorecards.

Deliver premium in-store customer experiences to meet sales targets using expert product knowledge. Maintain a pristine showroom, prepare quotes and orders, sell cash-and-carry items, cross-sell and upsell, coordinate and generate leads from events, and support store operations including evenings and weekends.

Develop and analyze demand forecasts, manage inventory plans, collaborate with Sales/Marketing/Operations, support new product launches, track forecast vs. actuals, improve forecast accuracy, and present insights to North America business leaders.

Sell premium Miele products, deliver a high-end customer experience, prepare quotes and orders, cross-sell and cash-and-carry items, support events, generate leads, and maintain the Experience Centre’s presentation. Work evenings and weekends as required.