Jobs at MaintainX

Build and maintain React Native foundations and tooling for an internal mobile developer platform. Integrate AI-native workflows, consolidate SDKs, CI pipelines, build tools, and reusable components, raise engineering standards, and collaborate with platform and product teams to accelerate mobile feature delivery.

Own a large book of emerging-business customers after post-sale handoff, driving retention, product adoption, and expansion revenue. Identify opportunities, prospect within existing accounts, conduct product demonstrations, present value and ROI, manage proposals and follow-ups, maintain accurate CRM documentation, and forecast monthly and quarterly pipeline. The role requires strong organization, analytical and presentation skills, relationship management, adaptability, and comfort managing high-volume SaaS sales in a fast-paced startup environment.

Own a mid-market customer portfolio from post-sale handoff through renewal and expansion. Build client relationships, identify growth opportunities, conduct quarterly business reviews and product demonstrations, manage proposals and follow-ups, and forecast expansion revenue accurately. Maintain organized customer and deal documentation while navigating complex sales cycles and multiple stakeholders. The role requires strong B2B account management, presentation, analytical, and communication skills, plus adaptability in a fast-paced environment.

Leads an Emerging Market Account Management team by coaching, mentoring, and developing account managers. Manages hiring, onboarding, performance, forecasting, pipeline reporting, outbound sales processes, and operational efficiency. Sets performance expectations, removes obstacles, supports customer calls, and uses team metrics to improve revenue performance. The role manages customer portfolios in primarily English-speaking markets and requires daily written and verbal English communication.

Lead the architecture and technical direction of a cloud data platform spanning infrastructure, Databricks, CDC streaming, pipelines, data products, developer experience, and governance. Resolve cross-team technical challenges, establish platform standards, influence roadmaps, drive adoption, mentor senior engineers, and lead complex multi-squad initiatives with minimal direction.

Build and manage MaintainX’s localization infrastructure, including translation pipelines, tooling, terminology assets, quality standards, machine translation evaluation, human review, and language service provider relationships. Coordinate localization operations across Product, Documentation, Customer Education, and Marketing; resolve workflow and quality issues; and communicate progress to stakeholders. The role begins hands-on and evolves into governance and strategic leadership as the function grows.

Lead end-to-end product design for AI-powered experiences across web and mobile. Simplify complex workflows for frontline users, translate ambiguous AI concepts into testable solutions, contribute to scalable design systems, present design rationale, incorporate feedback, and partner closely with product and engineering teams. The role requires strong visual and interaction design, systems thinking, storytelling, and experience designing AI features such as natural language interfaces, agents, and predictive insights for B2B SaaS or enterprise products.

Lead the strategy and execution of MaintainX reporting, analytics, and ROI products. Expand capabilities from frontline managers to enterprise stakeholders, including operations, finance, and EHS leaders. Partner with data, infrastructure, design, engineering, sales, and post-sales teams to define requirements, support enterprise deals, prioritize roadmap investments, and measure customer and business outcomes through KPIs.

Build and maintain full-stack web or mobile products across product and platform teams. Ship features end to end, collaborate with product managers and designers, own system reliability and performance, review code, mentor developers, and improve tooling, testing, and delivery practices. The role requires on-call participation and ownership of a feature area within six months.

Lead and manage a team of Mid-Market Account Executives by coaching, hiring, onboarding, and performance-managing reps. Improve processes, forecasting, and outbound programs, remove obstacles, review pipelines, and report weekly on team performance to help achieve revenue targets.

Design, build, and maintain backend foundations and internal developer platform tooling. Integrate AI-native workflows, consolidate platform primitives (developer portal, local dev, service templates, GraphQL, event-driven patterns, OpenAPI), and improve CI/CD pipelines. Collaborate with platform and product teams and raise engineering standards to accelerate developer productivity.

Design, build and maintain React Native foundations and developer-platform tools. Integrate AI workflows, improve engineering standards, consolidate platform components (developer portal, local workflows, generators, CI/CD), and drive internal adoption via documentation, demos, and developer support.

Build and maintain scalable analytics data models and transformation pipelines using dbt and data lakehouse technologies. Implement data quality, validation, and governance; optimize performance and cost; create documentation and tooling to enable self-serve analytics across product, ops, and AI teams. Mentor peers and collaborate with engineering and business stakeholders.

Design, build, and maintain backend foundations and tooling for an internal developer platform. Lead consolidation of platform primitives (developer portal, templates, GraphQL, event-driven patterns, OpenAPI, CI/CD). Collaborate with product teams, raise engineering standards, and integrate AI-native workflows to accelerate developer productivity.

Build and maintain AWS infrastructure using Terraform, CI/CD pipelines with GitHub Actions, and multi-region Kubernetes clusters. Improve Helm charts, observability, security, and developer experience while collaborating with product teams and participating in business-hours on-call rotation.

Conduct end-to-end UX research for an AI-first B2B SaaS product: plan and run qualitative and quantitative studies, recruit and observe field technicians, synthesize insights, present recommendations, and establish research practices and tooling across product teams.

Lead post-sales integration projects, design and implement integration solutions using REST APIs and integrations platforms, manage timelines and client relationships, troubleshoot technical issues, train client personnel, and collaborate with internal engineering, product, and third-party integrators to deliver successful implementations.

Lead post-sales integration projects: define scope, design integration solutions, troubleshoot, implement via REST APIs, train client staff, and coordinate across internal teams and third-party integrators to ensure successful delivery.

Lead a team of 4–6 product designers to deliver high-quality web and mobile B2B SaaS experiences. Set design direction, align with Product and Engineering, raise craft standards, hire and develop designers, and adopt AI tools to accelerate design work.

Lead the presales-to-implementation transition for enterprise SaaS clients, align expectations, create implementation plans, monitor delivery progress, facilitate communication, mitigate risks, and ensure smooth onboarding to drive adoption and long-term partnership.