Jobs at Kaseya

Generates qualified sales pipeline through high-volume inbound and outbound prospecting. SDRs contact prospects by phone, email, and social channels, qualify interest, schedule discovery calls, reactivate dormant leads, and maintain accurate Salesforce records. The role involves AI-assisted prospect research, personalized outreach, sales campaign execution, collaboration with Account Executives and Marketing, and participation in ongoing sales training and coaching.

Lead and grow a distributed engineering team responsible for KaseyaOne identity services. Modernize monolithic identity capabilities into scalable services, guide authentication and authorization architecture, and oversee cloud-based backend operations. Drive reliability, security, observability, incident response, migration, deployment, and engineering quality improvements across authentication, federated identity, token management, API access, and multi-tenant authorization.

Manage a portfolio of MSP accounts, driving customer engagement, product adoption, upsell and cross-sell opportunities, revenue growth, and retention. Develop account plans, conduct business reviews, monitor usage metrics, maintain Salesforce pipeline data, and collaborate with Customer Success and Sales teams. The role requires achieving revenue targets, building relationships with decision-makers, and forecasting account performance.

Leads architecture and technical direction for backend systems within a multi-tenant SaaS platform. Designs APIs and services, delivers end-to-end features, integrates data, machine learning, and AI capabilities, and improves performance, scalability, reliability, monitoring, and observability. Partners with Product, Design, and Data teams, leads design reviews, mentors engineers, and advances engineering standards.

Build and operate customer-facing SaaS applications using Java, Spring, React, and TypeScript. Own complex features from design through production support, develop APIs and distributed systems, improve frontend experiences, apply AI-assisted coding tools, modernize legacy software, strengthen CI/CD and observability, and mentor engineers through technical leadership and code reviews.

Build and maintain large-scale automated testing frameworks, libraries, infrastructure, and test suites for enterprise SaaS applications, APIs, services, and distributed systems. Integrate automation with CI/CD pipelines, leverage AI coding tools, troubleshoot application and production issues, analyze codebases, and expand test coverage. Collaborate with engineering, DevOps, product, and QA teams to improve reliability, observability, performance, and maintainability.

Owns product strategy, roadmap, prioritization, requirements, and delivery for Kaseya’s Professional Services Automation module serving MSPs. Partners with engineering, architecture, sales, marketing, customer success, executives, and customers to launch scalable SaaS products, drive adoption, analyze market opportunities, and improve product performance through KPIs and customer insights.

Build and operate secure, reliable backend platform services in Go or Rust. Responsibilities include event-driven workflows with Kafka and Temporal, identity and authorization, secrets and cloud KMS integrations, multi-tenant systems, GitOps deployments, secure third-party connectors, audit infrastructure, observability, performance improvements, failure recovery, and incident response.

Shape the architecture and evolution of Java-based SaaS platforms and shared backend services. Lead complex distributed-systems initiatives across multiple teams, remain hands-on with implementation and troubleshooting, and improve scalability, reliability, observability, security, and operational readiness. Establish engineering standards for Java development, APIs, testing, CI/CD, and production operations while mentoring senior and staff engineers and partnering with Product, Security, and Architecture leaders.

Lead architecture and hands-on implementation of a cloud-native, multi-tenant SASE control plane and orchestration for globally distributed gateways. Design scalable, resilient multi-region systems, define multi-tenancy models and APIs, partner with data-plane teams, establish CI/CD and IaC standards, mentor engineers, and optimize platform cost and operational efficiency.

Architect and develop scalable, multi-tenant cloud-native networking and security solutions across public, private, and hybrid clouds. Build high-performance traffic management, security policy orchestration, telemetry, threat detection, observability, and cost-optimization systems. Develop production software in Go and PHP, optimize data-plane performance, integrate NGFW and SASE technologies, and guide teams through architecture and delivery.

The Senior Staff Engineer at Kaseya is responsible for architecting scalable Java applications, optimizing AWS cloud solutions, and providing technical leadership and mentorship while solving complex problems in a collaborative team environment.

Provide technical leadership and architecture direction for enterprise SaaS platforms and distributed systems. Lead cross-team initiatives, drive scalability, reliability, security, observability, and platform modernization. Influence technical strategy, run architecture and design reviews, reduce technical debt, and mentor senior engineering staff.

Leads full-cycle executive searches for Director-level through C-suite roles across go-to-market, corporate, product, and technology functions. Responsibilities include intake, market mapping, passive sourcing, leadership assessment, interview coordination, compensation negotiation, offer closing, ATS management, retained search firm oversight, executive stakeholder advising, confidential candidate management, and building executive search processes.

Lead the design and delivery of SaaS products powered by data, ML, and AI, collaborating across backend, systems, and cloud infrastructure. Drive architecture evolution, ensure operability and performance, and mentor engineering teams.

Creates digital, print, event, social media, web, advertising, keynote, and branding assets that support Kaseya’s marketing and business goals. Collaborates with marketing, product, events, senior creatives, and stakeholders; maintains brand consistency; solves visual communication challenges; ensures quality and attention to detail; and applies current design trends and tools across multiple projects.