Teams at John Brooks Company

Provide consultative field sales and technical support for spray, valve, and valve automation products across the GTA. Prospect and close sales opportunities, service existing accounts, recommend custom solutions, manage CRM, participate in joint calls with suppliers and management, and meet territory sales and profitability targets. Heavy day and occasional overnight travel required.

Provide technical and sales support by preparing quotations, processing orders, recommending products, troubleshooting issues, coordinating with suppliers, delivering after-sales support, maintaining records, and supporting collections to ensure customer satisfaction and drive sales growth.

Provide first- and second-tier technical support for hardware, software, and network issues (ERP, Windows 11, Office 365, Zoom). Configure and manage corporate devices, assist with onboarding/offboarding, maintain IT asset inventory, handle helpdesk tickets, document resolutions, escalate complex issues, and produce user FAQs and help sheets.