Teams at H&M Group

Owns financial controlling for market expansion, including budgets, forecasts, CapEx and OpEx reporting, invoice routines, market data accuracy, KPI analysis, audit preparation, and business-case support. The role monitors rents, investments, sales, and operating costs; identifies budget deviations; supports leasing, facilities, and construction teams; and drives financial transparency, process improvements, and risk reduction across expansion projects.

Plans and optimizes CRM communications across email, push, SMS, and WhatsApp. Uses customer data, segmentation, and marketing automation to create personalized journeys and improve conversion and membership growth. Coordinates owned media with paid and earned campaigns, supports SEO, tracks campaign performance, and collaborates with commercial, production, and marketing teams on campaign planning, events, partnerships, and membership activations.

Drive employee relations across distribution centres: manage lifecycle processes, resolve conflicts and grievances, support union negotiations, ensure compliance with labour laws and GDPR, report HR metrics, partner with managers to foster inclusive, safe, and engaging DC work environments.