Jobs at H&M Group

Process and verify payroll data, maintain employee records, handle payroll changes and taxes, resolve pay issues and inquiries, support stores and area teams, and assist payroll manager with time-sensitive tasks and special projects.

Provide excellent in-store customer service, guide and sell products, promote loyalty and sustainability initiatives, maintain garment care, merchandising, stock replenishment, operate fitting rooms and checkouts, support store opening/closing, follow procedures and participate in training.

Lead commercial and merchandising activities for assigned customer groups across omni channels. Drive sales plans, in-season QCP and tactical activations, coordinate with e‑commerce and visual merchandising, manage assortment and inventory actions, analyze sales and demand forecasts, and perform store visits to monitor performance and coach teams.

Coordinate CRM content (Email, Push, SMS, WhatsApp) across channels, set up campaigns in marketing automation, write and validate copy and translations, review content adaptations, and ensure content quality for local markets.

Plan and optimize CRM communications (email, push, SMS, WhatsApp) using a Marketing Automation Platform to build data-driven, personalized journeys. Align owned media with paid/earned campaigns and membership activities, support SEO and campaign performance tracking, and coordinate local events and partnerships to drive conversion and membership growth.

Lead day-to-day e‑commerce merchandising: publish content, optimize product exposure and rankings (including deals/discounts), improve internal site search, and analyze performance while collaborating with Commercial and Experience Leads to align campaigns and site UX.

Translate and proofread internal English materials into Canadian French, ensuring tone, style, and legal/brand alignment. Support Corporate Communications and PR with agency reviews, maintain a digital translation copy bank, meet deadlines, improve workflows, and collaborate across teams while driving quality and continuous self-development.

Perform customer segmentation, cohort and product performance analyses; evaluate web and campaign effectiveness; extract data using SQL; build reports and dashboards; support A/B testing, tagging/tracking, and stakeholder insights for the commercial and marketing teams.

Plan and manage adaptation and delivery of global marketing and in‑store communication assets. Coordinate with media, agencies, production partners, and store visual teams to brief, track, approve, and produce assets while anticipating local digital and POS needs and collecting store feedback.

Provide excellent customer service and actively sell products by guiding customers through trends and collections. Maintain garment care, replenishment, visual merchandising, checkout and fitting room operations, support OMNI services, follow store procedures and health & safety, and work with the team to meet sales targets.

The Sales Advisor is responsible for excellent customer service, sales support, and maintaining store presentation, contributing to the overall customer experience in a dynamic retail environment.

Lead expansion strategy, portfolio and investment planning for the Sales Market. Manage teams, talent, and cross-functional collaboration; drive sales productivity, CAPEX allocation, leasing, construction, and store rollout. Ensure project management, implementation of operating models and technical capabilities, audit co-leadership, and contractual/legal compliance while partnering with market and global stakeholders to deliver profitable, customer-focused growth.

As a Sales Advisor, you will provide excellent customer service, guide customers, sell products, and assist with store operations and merchandise presentation.

Provide expert people relations support to ensure compliance with labor law and collective agreements, manage employee cases, grievances, investigations and arbitration, advise and train managers, partner with leaders on change initiatives, and collaborate cross-functionally to promote wellbeing, inclusion, and engagement.

As a Sales Advisor, you will provide excellent customer service, promote products, and maintain store presentation. You'll guide customers, manage stock, and ensure a tidy sales floor while collaborating with your team.

The Sales Advisor is responsible for delivering exceptional customer service, promoting fashion products, and maintaining store presentation and operations. This role involves engaging with customers, ensuring excellent experiences, and supporting team efforts to meet sales targets.

Provide excellent customer service by welcoming and guiding customers, promoting and selling products, supporting OMNI services, maintaining garment presentation and stock levels, operating checkout and fitting rooms, and collaborating with the store team to meet sales targets and ensure a tidy, compliant store environment.

The Sales Advisor is responsible for providing excellent customer service, guiding customers through the store, promoting products, maintaining sales floor presentation, and supporting retail operations.

The Sales Advisor is responsible for delivering excellent customer service, promoting products, maintaining store appearance, and supporting sales initiatives. They will engage with customers, use fashion knowledge to guide purchases, and cooperate with the team to enhance customer experience.

The Employee Relations Specialist in Logistics manages employee relations, supports engagement, ensures policy compliance, and promotes an inclusive workplace across Distribution Centres.