Jobs at GEOTAB

Generates new business opportunities through outbound calls, email campaigns, live chat, networking, and trade shows. Qualifies prospects using BANT criteria, communicates technical solutions, conducts demonstrations, schedules appointments for business development managers, and supports pipeline and revenue goals. The role requires collaboration with sales teams and partners, strong CRM and sales engagement tool proficiency, and knowledge of fleet management, telematics, and related technology platforms.

Provide bilingual English-Spanish technical support to customers, partners, sales representatives, and internal teams. Troubleshoot Geotab hardware, software, connectivity, database, portal, reporting, and integrated technology issues. Manage cases through resolution, document solutions, coordinate device returns, escalate critical concerns, and support 24/7 operations through phone, chat, and email. Use Excel, programming, and data warehouse knowledge to diagnose issues and deliver effective customer-focused solutions.

Provides bilingual English and Portuguese technical support for Geotab products and integrated partner technologies. Troubleshoots hardware, software, connectivity, database, platform, and configuration issues through phone, chat, and email. Manages support cases through resolution, documents solutions, coordinates device returns, escalates critical issues, and protects customer data. Requires rotating shifts in a 24/7 operation, strong customer communication, Excel expertise, and knowledge of programming languages and data warehouses.

Manage global telecommunications carrier and connectivity-platform partnerships, lead procurement and RFPs, negotiate contracts and SLAs, and drive connectivity cost optimization. Oversee freight forwarder, courier, and 3PL relationships, support fleet mobility programs, manage budgets and savings pipelines, conduct cost analyses, and ensure carrier agreement compliance. Collaborate cross-functionally with Engineering, Product, Legal, Finance, and Supply Chain teams while monitoring IoT connectivity trends and carrier performance.

Own product development from discovery through launch. Conduct customer and partner research, identify product opportunities, define roadmaps, align stakeholders, prioritize features, and support go-to-market execution. Use customer insights, engagement metrics, KPIs, and feedback loops to guide decisions. Collaborate with design, engineering, marketing, support, data science, sales, and product leadership to validate solutions and deliver product outcomes.

Build and maintain a high-performance, scalable telematics platform processing real-time data from millions of vehicles and devices. Responsibilities include writing C# and other software, contributing to architecture and design, performing code reviews and troubleshooting, developing prototypes, documenting requirements, mentoring junior developers, researching technologies, supporting technical users, and participating in a rotating 24/7 on-call schedule.

Lead end-to-end production of Geotab Connect and oversee the global event portfolio. Responsibilities include venue and vendor management, budget planning, invoicing, speaker preparation, agenda and content development, technical rehearsals, Cvent event configuration, attendee experience, performance analysis, stakeholder alignment, and event strategy. The role also maintains event databases and calendars, coordinates cross-functional teams, and drives high-quality execution of large-scale corporate events.

Design and deliver production-ready visual assets across digital, print, motion, environmental and experiential channels while maintaining brand guidelines. Collaborate with creative leadership and stakeholders, translate concepts into polished designs, prepare presentations and mockups, manage revisions, and support asset organization and project workflows.

Develop and maintain high-performance telematics software using C#, .NET, SQL, JavaScript, and TypeScript. Design applications, translate use cases into functionality, perform test-driven and security-driven development, conduct code reviews, troubleshoot performance and software defects, and build prototypes and proofs of concept. Collaborate with technical teams on scalable, reliable system architecture while documenting solutions and managing multiple priorities.

Frontend-focused full-stack developer responsible for implementing React components and state, integrating with Go services and Python data pipelines, participating in design and code reviews, leveraging AI tools to accelerate development and tests, following TDD and security-driven practices, and contributing to system architecture and maintenance.

The Senior Software Developer will design and implement complex features, ensure code quality, mentor engineers, and improve development processes and systems performance.

Execute communications strategies across media relations, content creation, and measurement to build Geotab's reputation and thought leadership. Manage media reporting programs, coordinate campaigns and briefings, create content, build journalist relationships, analyze media trends and competitive benchmarking, and collaborate with marketing and senior leaders to drive consistent storytelling and reporting.

Administer and validate sales incentive program (SIP) calculations, reconcile compensation and CRM data, resolve commission inquiries, support payout cycles, maintain data integrity, and analyze commission trends while recommending process improvements.

Lead design and architecture of complex embedded firmware from requirements to production. Own technical initiatives, mentor developers, define test frameworks, perform peer reviews, and deliver high-quality, secure firmware for RTOS, Embedded Linux, and baremetal IoT devices.

Lead design, build, and integration of production-grade AI systems into the marketing stack to drive personalization, automation, and measurable pipeline growth. Own martech strategy, governance, integrations (Marketo, Salesforce, GA4, CMS, DAM), LLM-enabled agents and vector retrieval, ML forecasting, performance monitoring, and cross-functional alignment with IT, Legal, Security, and Analytics.

Lead the design and architecture of a Golang-based Software-in-the-Loop simulation platform validating GO device firmware at scale. Own technical initiatives, CI/CD pipeline management, test frameworks, hardware-in-the-loop integration, and virtual-twin tooling. Mentor developers, perform code reviews, define roadmap items, and collaborate cross-functionally to ensure robust, scalable embedded testing infrastructure.

Lead translation of global partner program strategy into scalable operational programs. Build operational frameworks, manage day-to-day program operations, track partner KPIs, create AI-driven reporting, coordinate cross-functional workstreams, and deliver executive-ready program performance updates to drive partner and commercial outcomes.

Lead the Drive App product vision, roadmap, and driver experience. Drive cross-functional execution with engineering, design, and marketing, define metrics and experiments, improve driver satisfaction and retention, and lead platform evolution while communicating strategy to senior leadership.

Support sales and business development by drafting, negotiating, and executing revenue-impacting contracts. Identify and mitigate contract risks, collaborate with legal and internal stakeholders, manage contract-related projects and documentation, leverage AI tools to increase efficiency, and provide status reports while meeting deadlines and supporting continuous improvement.

Build and maintain Geotab's internal ML and generative AI platform, including model management, logging/monitoring, and alerting. Enrich large-scale telematics data, integrate data pipelines with data scientists, and support internal teams with infrastructure, documentation, and production GenAI applications and agents.