Jobs at Docebo

Design and run onboarding and continuous enablement for global BDR/SDR teams: build 30/60/90 programs, deliver training and coaching, maintain sales playbooks, translate product/competitive updates into sales content, measure enablement KPIs, and manage certification and ramp-to-productivity.

Lead end-to-end design of AI-assisted workflows and generated-output experiences for administrators, creators, and learners. Build reusable AI design patterns (review states, approvals, data visibility, recovery, privacy). Rapidly prototype high-fidelity or coded AI behaviors, craft microcopy for AI moments, collaborate closely with Product, Engineering, and AI teams, and perform implementation reviews to ensure polished production experiences.

Lead and grow an SRE team to ensure platform reliability and scalability. Own incident response, on-call execution, post-mortems, and SRE processes (incident, change, capacity, problem management). Partner with Product and Engineering to embed reliability, track operational KPIs, and optimize workflows to reduce risk.

Support Docebo's security and compliance program by maintaining policies and control frameworks, assisting with risk assessments and audit support (ISO 27001, SOC 2, PCI DSS), evaluating vendor risks, maintaining compliance documentation and reports, and responding to customer security/privacy inquiries to support sales and internal stakeholders.

Serve as trusted advisor for an enterprise Docebo LMS portfolio: drive adoption, translate strategy into platform configurations, manage renewals, mitigate churn, identify upsell opportunities, and coordinate cross-functional resources to deliver measurable learning outcomes.

As a Staff Product Engineer, you will lead high-impact initiatives, shape architecture and product strategy, and mentor engineers while solving complex, ambiguous problems in product development.

As a Senior Customer Success Manager, you will manage customer journeys, promote product adoption, act as a trusted advisor, and drive innovation to enhance user experience with the AI-powered learning platform.

Manage, expand, and renew a portfolio of enterprise accounts by building executive relationships, developing growth plans, identifying new use cases, and collaborating with CSMs. Use data and AI-driven insights to drive strategic conversations, meet sales and retention targets, and ensure high customer satisfaction and loyalty.

The Technical Account Manager will enhance customer relationships, strategize technical solutions, oversee account health, and lead AI initiatives for enterprise partners.

As a Customer Success Manager, you will advocate for customers, drive strategic adoption of the Docebo LMS, and identify upsell opportunities, ensuring successful integration and maximizing ROI.

Lead and mentor a team of data analysts to build dashboards, reports, and advanced analytics. Partner with Core Data and cross-functional leaders (Finance, RevOps, CS, GTM) across NA and EMEA to define KPIs, execute an analytics roadmap, ensure data governance and quality, and apply predictive modeling to drive business decisions. Serve as the Director of Data's North America presence and champion scalable BI and data modeling best practices.

Lead and develop a Customer Success team to maximize retention, satisfaction, and account growth. Execute and evolve CS strategy, manage KPIs and processes, collaborate with Sales/Marketing/Product, act as strategic advisor to enterprise accounts, scale operational tools and automation, and drive upsell/cross-sell through proactive account health management.

The Global Events Manager will strategically lead and execute Docebo-hosted events, ensuring exceptional attendee experiences while aligning with business goals.

As a Business Development Representative, you'll help drive new enterprise customer growth by strategizing outreach and qualifying prospects while promoting Docebo's AI-driven learning solutions.

As a Product Engineer, you'll design and deploy scalable software solutions for a global SaaS platform, collaborating with teams, ensuring code quality, and resolving technical issues in an Agile environment.

The Technical Product Manager will manage the integration ecosystem, prioritize integration projects, oversee implementation lifecycles, and ensure reliability metrics align with business objectives.

Lead and improve global People Operations by simplifying workflows, implementing automation and AI, designing scalable HR systems, defining operational metrics, ensuring compliance, and driving change management to enhance employee and manager experiences across the employee lifecycle.

Lead demand generation strategy and execution for a B2B SaaS marketing organization. Own attribution, lead scoring, funnel diagnostics, multi-channel paid media, budget management, forecasting, and cross-functional alignment to drive pipeline, sales velocity, and revenue impact while hiring and coaching a high-performing team.

As an AI Operations Developer, you will manage AI-driven projects, develop workflows, and support marketing automation to enhance team efficiency and effectiveness.

Lead and execute complex hire-to-retire People Operations processes, maintain HRIS data integrity (Dayforce), support employees and stakeholders, drive process improvements, enable HR automation/AI adoption, administer programs (benefits, leaves, payroll interfaces), perform audits, and produce clear documentation to scale global HR operations.