Jobs at Docebo

Safeguard Docebo’s SaaS security posture by responding to customer security requests, managing questionnaires and corrective action plans, supporting audits and compliance assessments, partnering with legal on agreements and data processing addendums, automating compliance workflows, maintaining trust-page documentation, and evaluating third-party vendor risk. The role requires expertise in cloud security, privacy regulations, security frameworks, governance platforms, and customer-facing communication.

Manage enterprise SaaS customer relationships as a trusted advisor, drive adoption of the Docebo LMS, translate business goals into platform strategies, and support renewals, retention, upsell, and cross-sell opportunities. Partner with internal teams, manage stakeholder relationships, provide configuration and product guidance, and develop customer advocacy through case studies and referrals.

Own product features end to end, from discovery and technical design through deployment and iteration. Build across frontend applications, APIs, backend services, and integrations while contributing expertise in either frontend or backend engineering. Partner with Product, Design, QA, and Engineering to make scalable technical decisions, improve testing and delivery practices, and support production software. Mentor engineers through reviews, pairing, technical discussions, and knowledge sharing.

Build and maintain cloud-based ELT/ETL pipelines using dbt, Airflow, and Cloud Composer. Implement data transformations, ingestion workflows, quality tests, monitoring, and troubleshooting. Maintain schemas and lakehouse structures across Snowflake, BigQuery, and Databricks. Document pipelines and collaborate with analytics and data science teams to deliver optimized, reliable data structures.

The Senior Financial Analyst will interpret complex accounting matters, ensure IFRS compliance, and provide technical expertise on revenue recognition. Responsibilities include evaluating customer agreements under IFRS 15, managing revenue accounting software, preparing accounting policies and position papers, analyzing revenue trends, advising Legal and Sales teams, supporting internal controls, and serving as the primary external audit contact. The role requires a CPA, strong revenue recognition expertise, advanced Excel and financial modeling skills, and 3–4 years of relevant experience.

Lead complex enterprise software implementations from discovery through delivery, managing client relationships, project scope, schedules, resources, risks, KPIs, executive communication, and cross-functional coordination. Partner with Product, Development, and external teams to resolve blockers, oversee technical progress, and support customer enablement. The role also contributes to PMO process improvements, mentors junior project managers, and requires up to 15% client travel.

Lead end-to-end product design for complex enterprise training workflows spanning scheduling, approvals, resource tracking, conflict resolution, and AI assistance. Translate ambiguous operational challenges into clear problem statements, workflow maps, prototypes, and polished interaction designs. Partner with Product, Engineering, and Design Systems teams to ensure accessibility, reusable patterns, and technical feasibility. Use research, analytics, AI tools, and iterative testing to create effective B2B SaaS experiences.

Supports US, Canadian, and global benefits administration, including enrollment, onboarding, leave tracking, accommodations, employee inquiries, carrier billing reconciliation, and payroll deduction accuracy. Assists with international benefits data projects and company-wide wellbeing communications. Uses Excel, Google Sheets, Dayforce, and AI tools to maintain accurate records, streamline processes, and support employees. This entry-level contract role offers mentorship and potential extension or permanent placement.

Design, build, and operate scalable backend automation systems using Go and PHP. Lead multi-sprint technical initiatives, architect resilient services, conduct code reviews, define SLOs, troubleshoot critical issues, mentor engineers, and collaborate with Product and Design. The role requires expertise in AWS, Kubernetes, distributed systems, databases, observability, and enterprise-scale software delivery.

Own the external API roadmap and integration ecosystem, including REST APIs, webhooks, Connect tooling, and developer experience. Lead platform strategy, integration standards, documentation, partner governance, adoption metrics, and executive dashboards. Collaborate with Engineering, Marketing, and Sales on build-buy-partner decisions, go-to-market enablement, and enterprise deals. The role requires strong API design, technical research, developer empathy, and expertise in OAuth 2.0, SAML, SCIM, and middleware.

Senior Legal Counsel will advise leadership and cross-functional teams on global commercial legal matters. Responsibilities include negotiating SaaS agreements, vendor contracts, NDAs, partnerships, and privacy terms; improving legal workflows; assessing contractual and regulatory risks; supporting RFPs, tenders, and M&A due diligence; and delivering compliance training. The role requires substantial SaaS, technology, data privacy, negotiation, and stakeholder-management experience.

Own technical relationships with enterprise EMEA customers, translating business and e-learning goals into long-term platform strategies. Advise executives on platform performance, SLAs, AI and automation features, release readiness, API workflows, and technical risks. Monitor platform health, lead proof-of-concept pilots, troubleshoot critical events, analyze support trends, and collaborate with account, product, and advisory teams to drive customer growth and success.

Leads solution design and technical customer engagement for complex mid-market and enterprise SaaS opportunities. Conducts multi-threaded discovery, engages executive stakeholders, translates requirements into learning technology solutions, and advises Account Executives on competitive deal strategy. Partners with Product, Marketing, and Customer Success teams, mentors junior Solutions Consultants, and develops reusable playbooks. Requires expertise in SaaS presales, architecture, APIs, SSO, HRIS integrations, executive storytelling, and complex stakeholder management.

Own complex, end-to-end full-stack features across Angular/TypeScript frontends, backend services, APIs, databases, and platform integrations. Lead architectural decisions, manage technical risks and dependencies, mentor engineers, coordinate delivery across teams, and improve testing, CI/CD, observability, and technical debt management. Serve as the squad’s technical anchor while partnering with Product, Design, QA, SRE, and platform engineering to deliver scalable customer-focused solutions.

Build and architect complex customer-facing frontend experiences using Angular and TypeScript. Own features from requirements through architecture, API integration, testing, observability, performance, accessibility, and deployment. Collaborate across backend, product, design, QA, SRE, and platform teams, including troubleshooting PHP and Node.js services. Serve as a technical anchor by setting frontend direction, coordinating delivery, mentoring engineers, and improving engineering standards and system scalability.

Partner with strategic customers to design, build, and deploy agentic AI solutions. Translate customer workflows into reusable platform capabilities, own architecture and production lifecycle, and help found the Forward Deployed Engineering team while driving platform evolution and scalable features.

As a Staff Product Engineer, you will lead high-impact initiatives, shape architecture and product strategy, and mentor engineers while solving complex, ambiguous problems in product development.

Own the Salesforce product backlog, priorities, intake, and delivery processes. Translate business needs into user stories and acceptance criteria, align Revenue Operations, Marketing, and Finance stakeholders, negotiate trade-offs, and partner with architects and administrators on solution planning. Champion AI-enabled CRM improvements, represent Salesforce in tool evaluations, and support governance through SOX controls, deployment schedules, and UAT standards.

Generate qualified pipeline for Docebo’s North American mid-market team by identifying target stakeholders, crafting messaging, conducting outbound calls, qualifying prospects, handling inbound inquiries, and scheduling opportunities. The role requires strong communication, active listening, organization, self-motivation, creativity, and a results-oriented approach to sales development within a hybrid work environment.

Manage end-to-end Deal Desk operations for North America, reviewing complex pricing and contract terms, enabling Sales with commercial guidance, coordinating Legal/Finance/Operations, maintaining playbooks and templates, and improving processes to accelerate deal velocity in a fast-paced SaaS environment.