Jobs at Caseware

Develop new features and fix bugs using JavaScript, Angular, HTML, and CSS. Own features from design through deployment, participate in code reviews, maintain build and CI/CD systems, support on-call operations, troubleshoot root causes, and collaborate with Agile teams across CloudOps, DevOps, Product, and Design.

Lead prospective and existing customers through Caseware software evaluations, demonstrations, trials, pilots, migrations, and implementations. Partner with Account Management, Professional Services, Product, and technical teams to understand customer needs, translate feedback into product insights, and support adoption. Develop value-based demonstration assets, guide accounting technology modernization, maintain customer relationships, participate in events and thought leadership, and help create scalable internal processes.

Build and own AI solutions for live audit workflows by identifying practitioner pain points, defining quality standards, and collaborating with engineering and applied science teams. The role requires hands-on development using AI or software, strong audit judgment, technical fluency, and the ability to assess whether outputs are suitable for professional sign-off. The position is hybrid in Toronto and includes travel to client or partner firms as needed.

Leads product managers responsible for Caseware’s AI platform, coordinating agent, agent builder, and evaluation workstreams into a coherent delivery plan. Partners with engineering, applied science, audit practitioners, customers, and partners to define AI features, prioritize roadmaps, resolve dependencies, and improve adoption, accuracy, and trust. Coaches product leaders, drives data-informed decisions, and ensures AI outputs meet qualified auditor credibility standards.

Own the roadmap, quality bar, evaluation frameworks, and product outcomes for Caseware’s AI agents, agent builder, eval builder, and agentic memory. Partner with applied scientists, engineers, auditors, and accounting firms to validate outputs, define acceptance criteria, measure product health, and determine what ships. Translate practitioner workflows and failure modes into actionable requirements while monitoring AI advancements and coordinating delivery across technical teams.

Own and build Caseware’s global procurement function, including strategic sourcing, technology and SaaS negotiations, vendor management, contract and renewal processes, procurement analytics, governance, and automation. The role establishes scalable operating models, policies, controls, dashboards, and supplier management practices while partnering with Legal, Finance, IT, Information Security, and senior leadership to improve commercial outcomes, compliance, visibility, and third-party spend management.

Administer, configure, customize, and extend NetSuite to support finance and commercial processes. Design and maintain integrations (SuiteScript, SuiteTalk, iPaaS), resolve system and data issues, support upgrades and release management, lead data migrations for acquisitions, ensure SOX/compliance and data governance, produce technical documentation, and collaborate with Finance, RevOps, and IT to automate quote-to-cash and revenue workflows.

Leads strategy, roadmap, execution, and continuous improvement for Caseware’s cloud-based audit workflow platform. Translates audit methodology and customer insights into platform and AI capabilities, manages product initiatives and KPIs, collaborates with global product and engineering teams, engages strategic accounts, and mentors cross-functional stakeholders. The role requires deep external audit expertise, strong product leadership, people management, data-driven decision-making, and CPA or equivalent certification.

Design user experiences for cloud-based audit, financial reporting, and data analytics products. Use Figma, Replit, Claude Code, and AI-assisted workflows for ideation and prototyping while maintaining accessibility, usability, and design-system standards. Conduct user research and usability testing, collaborate with product and engineering teams, contribute to design practices, and help shape cohesive auditor journeys involving AI and agentic capabilities.

Own complex UX problems across audit, financial reporting, and analytics products from framing through implementation. Design AI-native and agentic experiences with appropriate transparency, oversight, and user trust. Lead research, prototypes, design-system contributions, accessibility quality, roadmap discussions, cross-team initiatives, critiques, and mentorship. Collaborate with Product, Engineering, and Design leadership to establish standards and shape end-to-end auditor journeys.

Own the end-to-end growth and go-to-market arc for new product capabilities, including user research, positioning, pricing, beta programs, launches, and post-launch analysis. Translate usage data, customer feedback, and market signals into decisions, reporting, and prioritized product improvements. Partner with sales, support, leadership, and product teams to validate demand, measure adoption and revenue impact, and continuously improve future launches.

Supports the Chief of Staff and Executive Leadership Team on strategic initiatives, leading data-driven analyses, financial models, market research, executive materials, KPI dashboards, and cross-functional program execution. Establishes governance, milestones, metrics, and accountability while monitoring risks, interdependencies, and progress. Helps advance AI transformation and translates enterprise priorities into measurable initiatives across Product, R&D, go-to-market, and corporate functions.

Lead the vision, strategy, roadmap, prioritization, quality, compliance, and go-to-market planning for Caseware’s Canadian audit, assurance, and financial reporting products. Serve as the expert on Canadian accounting standards and customer needs, represent Caseware to the profession, and lead the hiring, development, and growth of the Canadian product management team. Partner with senior leadership and commercial teams to manage portfolio performance, pricing, packaging, and delivery risks.

Leads Caseware’s third-party ecosystem strategy and product roadmap spanning integrations, connectors, marketplace capabilities, interoperability, and developer tooling. Defines build-buy-partner decisions, integration standards, partner certification, onboarding, monetization, and ecosystem performance measures. Partners with engineering, legal, finance, sales, support, and marketing while building and leading the ecosystem product team. Requires strong platform product management, commercial judgment, technical fluency, and executive-level strategy communication.

Own the roadmap for Caseware’s cloud-based assurance platform, translating financial audit methodology, customer feedback, and market trends into prioritized product requirements. Serve as an assurance subject matter expert, guide AI-driven audit capabilities, coordinate cross-functional release readiness, and collaborate with global engineering, product, sales, support, consulting, partners, and customers.

Own and execute the core platform roadmap for APIs, data, identity, and integrations. Define technical requirements, partner with engineering and product teams, monitor platform metrics, manage risks and dependencies, and produce documentation and enablement to drive adoption, scalability, security, and reliability across the Caseware Cloud ecosystem.

Own global paid media strategy and optimization across search, social, display, and programmatic. Lead North America execution, apply AI-driven solutions, manage six-figure budgets, run A/B tests, oversee audience segmentation and tracking, collaborate with content, product, and sales, deliver performance reporting, and optimize ABM campaigns to drive leads, pipeline, and ROI.

Design, develop, and maintain audit engagement content, methodologies, and automated workflows for Caseware's cloud audit products. Translate U.S. auditing standards into scalable software solutions, create templates and workpapers, support testing and UAT, collaborate with product, engineering, and QA, and research standards and automation opportunities to improve audit quality and efficiency.

Manage end-to-end technical recruiting for Engineering, Product, Data, and AI teams: build pipelines, source and screen candidates, coordinate interviews and offers, leverage ATS and AI recruiting tools to improve hiring velocity and candidate experience, and partner with hiring managers and People Operations for onboarding.

Leads a global instructional design team responsible for scalable product education content supporting software adoption and customer success. Establishes learning standards, templates, taxonomies, workflows, governance, and quality processes across self-paced courses, VILTs, webinars, and knowledge content. Partners with Product, Professional Services, trainers, and subject matter experts to translate technical information into learner-focused education. Oversees priorities, capacity planning, content effectiveness, innovation, accessibility, certification alignment, and regional collaboration.