Jobs at Caseware

Manage global marketing automation, Salesforce Marketing Cloud workflows, database health, lead processing, email nurture programs, campaign calendars, reporting, dashboards, and KPI tracking. Coordinate cross-functional stakeholders, optimize campaign processes, document best practices, and use AI and automation tools to improve efficiency and performance. The role requires managing integrated campaigns, workflows, dependencies, and marketing technology adoption across global teams.

Owns assurance and financial reporting methodology and content for North American solutions. The role develops or sources methodology, maintains regulatory alignment, oversees software implementation, manages content licensing and intellectual property, advises product and engineering teams, supports customers, applies AI-assisted workflows, and represents the company with professional and standard-setting bodies.

Supports the Chief of Staff and executive team on enterprise strategy, AI transformation, investment decisions, and cross-functional initiatives. Leads analytical modeling, market and competitive research, executive reporting, KPI dashboards, and business cases. Establishes governance, milestones, metrics, and accountability while monitoring risks and execution. Partners with leaders across finance, product, R&D, sales, marketing, operations, customer success, and people teams to translate strategic priorities into measurable outcomes.

Own the strategy, roadmap, requirements, compliance, and commercial success of Caseware’s North American financial reporting solutions. Serve as the internal expert on US GAAP, Canadian reporting frameworks, and disclosure standards; translate changes into product priorities; work cross-functionally with engineering, content, sales, marketing, and customer success; engage accounting firms and industry bodies; and guide AI-enabled product innovation.

Manage and scale the in-house legal department’s operations, including CLM and e-signature systems, workflow design, outside counsel and vendor relationships, budgets, reporting, corporate records, compliance filings, knowledge management, and AI-enabled process improvements. The role supports contract processes, legal technology implementations, stakeholder training, and efficient delivery across a global SaaS company.

Leads North American growth marketing strategy focused on new customer acquisition, demand generation, omnichannel campaigns, funnel optimization, regional localization, budget allocation, and pipeline growth. Manages performance reporting, attribution, and marketing technology while collaborating with sales, product marketing, and regional leadership. Drives adoption of AI-powered tools to improve targeting, campaign execution, and conversion performance.

Own Caseware’s AI roadmap and serve as the single source of truth for priorities, milestones, dependencies, risks, and program health. Lead cross-functional AI launches from strategy through delivery, coordinating product, engineering, design, marketing, enablement, and support. Establish operating cadences, launch readiness processes, dashboards, metrics, and reporting. Proactively resolve blockers, clarify trade-offs, and improve program management tools and operating models across AI initiatives.

Analyze product and customer data to define metrics, build dashboards, measure feature performance, connect usage to revenue, and guide product, commercial, and go-to-market decisions. The role partners with Product, Engineering, Finance, Design, and Commercial teams, improves data quality, works with fragmented data, and promotes data-driven decision-making across the organization.

Own and support the platform product roadmap for APIs, data infrastructure, identity, and integrations. Translate technical strategy into requirements, user stories, and measurable outcomes; partner with engineering and product teams on prioritization, delivery, and technical design. Monitor platform performance, reliability, and adoption, manage dependencies, maintain documentation, and improve product management practices across shared platform capabilities.

Administer, configure, customize, and extend NetSuite to support finance and commercial processes. Design and maintain integrations (SuiteScript, SuiteTalk, iPaaS), resolve system and data issues, support upgrades and release management, lead data migrations for acquisitions, ensure SOX/compliance and data governance, produce technical documentation, and collaborate with Finance, RevOps, and IT to automate quote-to-cash and revenue workflows.

Leads strategy, roadmap, execution, and continuous improvement for Caseware’s cloud-based audit workflow platform. Translates audit methodology and customer insights into platform and AI capabilities, manages product initiatives and KPIs, collaborates with global product and engineering teams, engages strategic accounts, and mentors cross-functional stakeholders. The role requires deep external audit expertise, strong product leadership, people management, data-driven decision-making, and CPA or equivalent certification.

Design user experiences for cloud-based audit, financial reporting, and data analytics products. Use Figma, Replit, Claude Code, and AI-assisted workflows for ideation and prototyping while maintaining accessibility, usability, and design-system standards. Conduct user research and usability testing, collaborate with product and engineering teams, contribute to design practices, and help shape cohesive auditor journeys involving AI and agentic capabilities.

Own the end-to-end growth and go-to-market arc for new product capabilities, including user research, positioning, pricing, beta programs, launches, and post-launch analysis. Translate usage data, customer feedback, and market signals into decisions, reporting, and prioritized product improvements. Partner with sales, support, leadership, and product teams to validate demand, measure adoption and revenue impact, and continuously improve future launches.

Lead the vision, strategy, roadmap, prioritization, quality, compliance, and go-to-market planning for Caseware’s Canadian audit, assurance, and financial reporting products. Serve as the expert on Canadian accounting standards and customer needs, represent Caseware to the profession, and lead the hiring, development, and growth of the Canadian product management team. Partner with senior leadership and commercial teams to manage portfolio performance, pricing, packaging, and delivery risks.

Leads Caseware’s third-party ecosystem strategy and product roadmap spanning integrations, connectors, marketplace capabilities, interoperability, and developer tooling. Defines build-buy-partner decisions, integration standards, partner certification, onboarding, monetization, and ecosystem performance measures. Partners with engineering, legal, finance, sales, support, and marketing while building and leading the ecosystem product team. Requires strong platform product management, commercial judgment, technical fluency, and executive-level strategy communication.

Own the roadmap for Caseware’s cloud-based assurance platform, translating financial audit methodology, customer feedback, and market trends into prioritized product requirements. Serve as an assurance subject matter expert, guide AI-driven audit capabilities, coordinate cross-functional release readiness, and collaborate with global engineering, product, sales, support, consulting, partners, and customers.

Manage end-to-end technical recruiting for Engineering, Product, Data, and AI teams: build pipelines, source and screen candidates, coordinate interviews and offers, leverage ATS and AI recruiting tools to improve hiring velocity and candidate experience, and partner with hiring managers and People Operations for onboarding.

Lead reliability engineering for AWS and Kubernetes-based systems. Build secure CI/CD pipelines, improve observability, define SLOs, optimize distributed systems, manage incidents, and strengthen platform resilience. Partner with engineering, security, platform, and product teams while mentoring engineers and reducing operational toil through automation and developer tooling.

Design, build, and maintain CI/CD pipelines, developer platform tooling, and IaC for a large Nx monorepo. Improve release safety, observability, and reliability; support Kubernetes deployments, GitOps flows, and platform security; coach teams on DevOps best practices and developer experience.

Lead product strategy and operations: own board-level narrative, drive high-stakes strategy initiatives end-to-end, design annual planning frameworks, synthesize global inputs into concise decision documents, and act as a trusted thought partner to the CPO and product leadership to convert ambiguity into executive decisions.