Jobs at Blue J

Serve as the first point of contact for Blue J prospects by responding to inbound leads, conducting discovery, qualifying opportunities, booking meetings for Account Executives, nurturing prospects, and supporting outbound prospecting. Maintain accurate Salesforce records, share lead insights with Marketing, represent the company at events, build professional relationships, and meet targets for speed-to-lead, conversion, pipeline, meetings, and customer experience.

Manage a high-volume portfolio of SMB SaaS accounts, building customer relationships, driving retention and expansion, and achieving revenue targets. Establish customer goals, provide product training and support, identify churn risks, and execute scalable customer success programs such as email campaigns and usage nudges. Partner with expansion teams to identify qualified opportunities while maintaining strong customer outcomes.

Designs, maintains, and automates resilient cloud infrastructure supporting Blue J’s generative AI platform. Responsibilities include infrastructure as code, Kubernetes and CI/CD management, monitoring, alerting, logging, data pipeline support, security and reliability improvements, incident prevention, cross-functional collaboration, and on-call participation.

Drive new business and expansion across approximately 20 enterprise accounts in the accounting sector. Own complex, multi-threaded sales cycles from discovery through negotiation and signature, closing six-figure SaaS agreements. Maintain accurate forecasts and CRM data, develop account strategies, and collaborate with marketing, product, and customer success. Success is measured by quota attainment, expansion ARR, contract value growth, and pipeline quality.

Own Blue J’s demand-generation website, including architecture, navigation, money pages, Webflow page creation, CMS management, performance, and accessibility. Lead the CRO and A/B testing roadmap, analyze user behavior, manage GA4, Search Console, Tag Manager, and reporting dashboards, and translate data into conversion improvements. Manage agencies and vendors, collaborate with Brand and Product, support potential CMS migration, and contribute to SEO, AEO, and AI-enabled workflow improvements.

Lead product strategy and execution for a B2B SaaS generative AI tax product. Partner with engineering, design, marketing, and sales to define roadmap, research users, write specs and user stories, launch features, measure success metrics, and iterate using quantitative and qualitative feedback.

Lead product design efforts: research, wireframes, high-fidelity designs, prototypes, usability testing, and developer handoff. Build and maintain a scalable design system, collaborate with product and engineering, contribute front-end code (HTML/CSS/React), improve Figma workflows, and advocate for usability and accessibility across the organization.

Leads growth marketing strategy and execution across demand generation, events, partner marketing, product-led acquisition, and account-based marketing. Owns budget, pipeline, trial acquisition, experimentation, conversion optimization, and revenue impact across North America and the UK. Partners with Sales, Product-led Growth, Product Marketing, Brand, Revenue Operations, and Finance while building and coaching teams.

Leads the technical and organizational direction of multiple engineering teams building Blue J’s customer-facing SaaS platform. Owns platform architecture, scalability, reliability, developer experience, and technical strategy while partnering with Product, Design, and Research. Coaches engineers and managers, guides complex system design and modernization, improves delivery practices, and connects engineering priorities to customer and business outcomes. The role also contributes hands-on to architecture, designs, and complex technical problems when needed.

Leads Blue J’s pricing and monetization strategy for its B2B SaaS and AI products. Responsibilities include pricing and packaging analysis, financial modeling, customer segmentation, competitive research, experimentation, revenue forecasting, and implementation across CPQ, billing, and reporting systems. The role partners with Finance, Product, Sales, Marketing, Customer Success, and Revenue Operations, presenting recommendations to executive leadership and advising on deal structures, discounting, renewals, and price changes.

As a Software Developer II, you will design and implement software systems, collaborate with peers, and improve product capabilities using various technologies, particularly TypeScript and Python.

Own a large portfolio of SMB SaaS customers and drive seat-based expansion revenue. Identify opportunities using usage data and account signals, build and manage a high-volume pipeline, run efficient sales cycles, close upsell deals, maintain accurate forecasts and CRM records, and partner with Customer Success. The role requires disciplined pipeline management, strong conversion skills, customer engagement, data-informed prioritization, and comfort using AI tools to improve sales efficiency.

Manage existing mid-market SaaS accounts and drive expansion revenue through upselling, cross-selling, renewals, consultative selling, negotiations, and closing. Analyze account usage and customer outcomes to identify opportunities, build business cases, align stakeholders, and collaborate with Sales, Customer Success, Marketing, and Product. Contribute to expansion playbooks and best practices while helping customers realize product value.

The Senior Software Developer will lead design and implementation of backend systems, mentor peers, and enhance AI capabilities in tax research software, focusing on high-quality standards and rapid delivery.

As a Senior Machine Learning Engineer, you will design, develop, and deploy ML systems, mentor team members, and collaborate on advanced AI applications in tax research.