Teams at Blue J

Lead and develop an engineering team building AI content-platform systems, including ingestion, data processing, indexing, retrieval, and rendering. Set technical direction, collaborate with Product and Engineering leaders, guide architecture and design, ensure reliable delivery, improve engineering practices, hire engineers, and clarify system ownership. The role remains technically engaged through architecture discussions, code reviews, and distributed-systems problem solving.

Own Blue J’s integration product strategy, including API, MCP, and partner integration roadmaps. Define, prioritize, and launch integrations; collaborate with engineering on secure, scalable architecture; support enterprise security reviews; write product specifications; and partner with sales, marketing, and customers. Track adoption metrics, communicate roadmap decisions, and translate technical architecture and trade-offs for technical and executive stakeholders.

Manage a high-volume portfolio of SMB SaaS accounts, building customer relationships, driving retention and expansion, and achieving revenue targets. Establish customer goals, provide product training and support, identify churn risks, and execute scalable customer success programs such as email campaigns and usage nudges. Partner with expansion teams to identify qualified opportunities while maintaining strong customer outcomes.