Teams at Berkeley Payment Solutions Inc.

Design, build, and operate scalable AWS-based data infrastructure, pipelines, warehouses, and ETL processes. Maintain data quality, security, reliability, monitoring, and cost efficiency while supporting analytics, finance, dashboards, and reporting. Translate cross-functional requirements into durable data solutions, troubleshoot complex issues, manage Terraform infrastructure, and establish engineering standards. The role also mentors junior team members and improves data platform capabilities in a remote fintech environment.

Leads client and cardholder support operations for regulated fintech accounts, including AI automation, enterprise account partnership, technical incident response, RCA ownership, infrastructure migrations, vendor coordination, compliance support, and team development. Oversees high-stakes client communications, operational delivery, support technology modernization, and people management across internal and third-party teams.

Own the strategic partnership lifecycle, including acquiring Tier-1 consulting and service-provider partners, negotiating agreements, enabling partner sales teams, mapping joint accounts, activating dormant relationships, and generating partner-sourced pipeline. Analyze channel performance, forecast pipeline velocity, develop partnership strategies, and present joint go-to-market plans to senior stakeholders. Requires payments expertise and consultative B2B channel sales experience.