Jobs at Berkeley Payment Solutions Inc.

Design, build, and operate scalable AWS-based data infrastructure, pipelines, warehouses, and ETL processes. Maintain data quality, security, reliability, monitoring, and cost efficiency while supporting analytics, finance, dashboards, and reporting. Translate cross-functional requirements into durable data solutions, troubleshoot complex issues, manage Terraform infrastructure, and establish engineering standards. The role also mentors junior team members and improves data platform capabilities in a remote fintech environment.

Leads client and cardholder support operations for regulated fintech accounts, including AI automation, enterprise account partnership, technical incident response, RCA ownership, infrastructure migrations, vendor coordination, compliance support, and team development. Oversees high-stakes client communications, operational delivery, support technology modernization, and people management across internal and third-party teams.

Own the strategic partnership lifecycle, including acquiring Tier-1 consulting and service-provider partners, negotiating agreements, enabling partner sales teams, mapping joint accounts, activating dormant relationships, and generating partner-sourced pipeline. Analyze channel performance, forecast pipeline velocity, develop partnership strategies, and present joint go-to-market plans to senior stakeholders. Requires payments expertise and consultative B2B channel sales experience.

Leads B2B sales for an embedded payments platform, managing territory strategy, pipeline generation, opportunity qualification, consultative selling, executive relationships, forecasting, market analysis, and cross-functional client onboarding. The role targets fintech, banking, incentives, gig pay, earned wage access, and real-time payments verticals. It requires occasional travel and focuses on meeting revenue goals through prospecting, personalized presentations, and closing new business.

Own discovery, roadmap, prioritization, delivery, and outcomes for a defined payments platform area. Partner with engineering, design, clients, and leadership to define requirements, validate problems, measure product performance, manage risks, and ensure compliance with card network, PCI DSS, KYC/AML, and data residency requirements. Coordinate launches and operational readiness while improving product processes in a fast-moving fintech environment.

Own the design, development, and operation of scalable AWS data infrastructure, including pipelines, ETL processes, data warehouses, data marts, and data quality systems. Build infrastructure with Terraform, optimize reliability and cost, support analytics and financial reporting, ensure security and compliance, troubleshoot complex issues, and mentor junior engineers. Collaborate with finance, product, analytics, and engineering teams in a remote fintech environment.

Leads Berkeley’s client and cardholder support operations, owning service levels, incident response, root cause analysis, cost to serve, vendor performance, infrastructure modernization, AI automation, compliance, and team scaling. Serves as the senior operational contact for enterprise clients, coordinates technical incidents across engineering and external partners, and ensures support processes meet regulatory and network requirements.