Jobs at 1Password

The Senior Manager, Implementation and Onboarding at 1Password leads customer onboarding, technical implementation, and team strategy, focusing on enhancing customer success and securing relationships post-sale.

The Senior Developer will enhance self-service experiences, drive product growth through experimentation, and collaborate with cross-functional teams for measurable outcomes.

Lead organization-level architecture and technical direction for product engineering. Design and operate scalable, secure distributed systems and platform patterns, integrate AI safely into customer-facing products, improve reliability/observability, and drive cross-team alignment and long-term engineering sustainability.

Lead marketing analytics and data strategy for B2B SaaS Marketing. Design measurement frameworks, own attribution, funnel and lifecycle analysis, forecasting, and marketing investment recommendations. Partner with senior marketing leaders and cross-functional teams to build data foundations, enable AI-assisted analytics, and mentor analysts to raise analytical standards.

Lead product marketing for Enterprise Password Manager: own messaging, positioning, competitive strategy, launches, and field enablement. Translate technical concepts (passkeys, machine credentials, zero-knowledge) into narratives for IT, security engineers, and CISOs. Build competitive intelligence, inform product strategy, and produce sales tools that drive displacement of incumbents.

Own global go-to-market communications strategy and channels, including all-hands meetings, newsletters, video updates, Sales Kickoff programming, and new-hire onboarding. Translate company, product, market, and GTM priorities into clear narratives for customer-facing teams. Partner with executives and cross-functional leaders on messaging, presentations, facilitation, presenter coaching, and communications programming.

Manage a high-volume portfolio of very small business customers and inbound prospects through the full sales cycle. Conduct discovery, demonstrations, proposals, negotiations, and closing while meeting revenue and activity targets. Identify expansion opportunities, maintain accurate Salesforce pipelines and forecasts, guide customers through adoption, and partner with Solutions Engineering, Customer Success, Legal, Onboarding, Product, Marketing, and Operations teams. Provide customer feedback and explain technical security concepts to nontechnical stakeholders.

Own and grow a territory of SMB accounts, build pipeline through outbound and inbound prospecting, close new business, and expand existing customer relationships. The role requires quota ownership, solution selling, negotiation, forecasting, presentations, and explaining cybersecurity and IAM concepts to customers. The Account Executive collaborates with BDRs, solution teams, channels, onboarding, and customer success while using structured qualification and sales processes to achieve growth targets.

Generate qualified enterprise sales pipeline through personalized email, cold calling, video, social outreach, and networking. Research prospects, understand business and security priorities, identify decision-makers, and create meaningful conversations. Partner with Account Executives, manage outreach across multiple accounts, use Salesforce, Outreach, 6sense, ZoomInfo, and LinkedIn Sales Navigator, and apply AI tools to improve prospecting and messaging.

Lead design, deployment, and ongoing engineering for Toronto workplace technology: enterprise networking, AV, physical security, and endpoint/MDM services. Establish standards, mentor regional specialists, run office builds, own vendor relationships, automation, monitoring, and serve as senior escalation for complex workplace infrastructure issues.

Analyze the customer lifecycle across activation, engagement, retention, expansion, and renewal for a product-led SaaS business. Partner with Customer Success, Product, Growth, RevOps, and Data Engineering to develop analytical frameworks, identify growth opportunities, evaluate experiments, and provide actionable recommendations to senior leaders. Build data foundations and standards supporting digital success, AI, automation, forecasting, anomaly detection, and generative BI.

Supports the End User Experience product team through customer interviews, research, data analysis, competitive analysis, and evidence gathering. Collaborates with development and design teams to scope and deliver features, represents Product Management in agile ceremonies, refines requirements, and helps improve product processes and tooling, including AI-enabled workflows. This is a four-month remote internship running from January through April 2027.

Develop features and fixes for the 1Password CLI and SDKs using Go and Rust. The intern will benchmark performance, write design documents, participate in code reviews, test and release software, and learn secure authentication and secrets handling. The role also involves responsibly using AI coding tools and collaborating with senior engineers in a remote, security-focused environment.

Supports IT service operations by reviewing, categorizing, prioritizing, and routing Freshservice tickets. Maintains queues, identifies aging or stalled requests, prepares reports on ticket volume and SLA performance, communicates with users, gathers missing information, provides status updates, and follows up on resolutions. The intern collaborates with IT Engineering, Enterprise Systems, IT Operations, and Workplace Technology teams while learning troubleshooting procedures, AI-enabled workflows, and support operations.

Develop efficient, scalable customer-facing features for 1Password’s browser extension using web or Rust technologies. Work with browser-specific APIs across Chrome, Safari, Firefox, and Edge while improving extension performance, stability, compatibility, and correctness. Collaborate with Product, Design, Customer Support, Release Operations, and software development teams in a remote environment.

Build and improve 1Password’s SaaS Manager platform for discovering, governing, and optimizing enterprise SaaS and AI ecosystems. Own well-defined features end to end, write tested and documented code, participate in code reviews, collaborate with product and design, and proactively resolve blockers and improve engineering processes. The role involves .NET/C# development, document databases, AI-assisted development, and learning across multiple technical stacks.

Frontend engineering intern developing 1Password Admin Console features with React and TypeScript. Responsibilities include building accessible web experiences, writing maintainable code, tests, and documentation, participating in code reviews and debugging, investigating provisioning issues, and improving onboarding, invitations, user visibility, and error-handling workflows. The role collaborates with engineers, product managers, and designers in a remote Canada/US environment.

Join the Front End Platform team for a four-month internship building React components from Figma specifications, implementing reusable components in customer-facing applications, and helping establish frontend standards, tooling, and best practices. The role involves cross-functional collaboration, design and development process improvements, and contributing to scalable, accessible frontend experiences in a remote-first environment.

Develop and maintain production software for machine identity and access features. The intern will code, test, debug, document, estimate tasks, participate in planning, review code, and contribute to software quality. Familiarity with backend languages, authentication and authorization concepts, and distributed systems is beneficial.

Own product-to-field marketing and enablement for Unified Access, SaaS Manager, and multi-product expansion. Develop cross-product narratives, sales materials, training, discovery guidance, and cross-sell strategies for enterprise buyers. Partner with Product, Engineering, Sales, Customer Success, Technical Marketing, and Demo Engineering; support strategic customer opportunities; coach sellers; and use field feedback, win-loss analysis, and customer insights to improve messaging, launches, and product decisions.