Jobs at 1Password

Lead organization-level architecture and technical direction for product engineering. Design and operate scalable, secure distributed systems and platform patterns, integrate AI safely into customer-facing products, improve reliability/observability, and drive cross-team alignment and long-term engineering sustainability.

Lead marketing analytics and data strategy for B2B SaaS Marketing. Design measurement frameworks, own attribution, funnel and lifecycle analysis, forecasting, and marketing investment recommendations. Partner with senior marketing leaders and cross-functional teams to build data foundations, enable AI-assisted analytics, and mentor analysts to raise analytical standards.

Manage a high-volume portfolio of very small business customers and inbound prospects through the full sales cycle. Conduct discovery, demonstrations, proposals, negotiations, and closing while meeting revenue and activity targets. Identify expansion opportunities, maintain accurate Salesforce pipelines and forecasts, guide customers through adoption, and partner with Solutions Engineering, Customer Success, Legal, Onboarding, Product, Marketing, and Operations teams. Provide customer feedback and explain technical security concepts to nontechnical stakeholders.

Leads complex, cross-functional go-to-market programs spanning market expansion, new product introductions, acquisitions, and GTM transformation. The role translates ambiguous objectives into structured workstreams, milestones, ownership, risks, and success measures; coordinates Sales, Marketing, Product, Customer Experience, and operations teams; supports NPI launches; establishes operating rhythms and content governance; and prepares executive updates and recommendations.

Own global go-to-market communications strategy and channels, including all-hands meetings, newsletters, video updates, Sales Kickoff programming, and new-hire onboarding. Translate company, product, market, and GTM priorities into clear narratives for customer-facing teams. Partner with executives and cross-functional leaders on messaging, presentations, facilitation, presenter coaching, and communications programming.

Own and grow a territory of SMB accounts, build pipeline through outbound and inbound prospecting, close new business, and expand existing customer relationships. The role requires quota ownership, solution selling, negotiation, forecasting, presentations, and explaining cybersecurity and IAM concepts to customers. The Account Executive collaborates with BDRs, solution teams, channels, onboarding, and customer success while using structured qualification and sales processes to achieve growth targets.

Generate qualified enterprise sales pipeline through personalized email, cold calling, video, social outreach, and networking. Research prospects, understand business and security priorities, identify decision-makers, and create meaningful conversations. Partner with Account Executives, manage outreach across multiple accounts, use Salesforce, Outreach, 6sense, ZoomInfo, and LinkedIn Sales Navigator, and apply AI tools to improve prospecting and messaging.

Lead design, deployment, and ongoing engineering for Toronto workplace technology: enterprise networking, AV, physical security, and endpoint/MDM services. Establish standards, mentor regional specialists, run office builds, own vendor relationships, automation, monitoring, and serve as senior escalation for complex workplace infrastructure issues.

Lead complex enterprise customer implementations from discovery through launch and transition to ongoing success. Own scope, timelines, risks, dependencies, governance, stakeholder alignment, and executive communications across multiple workstreams. Coordinate internal specialists and customer teams, manage at-risk engagements, create recovery plans, lead launch readiness, and mentor project management colleagues. Improve delivery consistency through reusable playbooks, documentation, and responsible use of AI.

Develop and optimize customer-facing content for 1Password across lifecycle programs, enablement, multimedia, and other channels. Translate complex SaaS products and technical workflows into clear, actionable materials for diverse audiences. Manage content from research and drafting through review, publishing, maintenance, and retirement. Collaborate cross-functionally, use customer feedback and performance data to improve content, create scalable workflows and templates, and apply AI responsibly.

Designs and scales AI-powered workflows across sales, marketing, and Customer Success. The role connects business strategy, analytics, and engineering to build data enrichment, lead scoring, routing, summarization, sales intelligence, and revenue automation solutions. Responsibilities include developing Python scripts, APIs, SaaS integrations, internal tools, and governed AI infrastructure while partnering with RevOps and GTM leaders to prioritize high-impact use cases.

Lead the technical direction and continued migration of 1Password’s authentication platform from a monolith to independently scalable services. Design distributed systems, asynchronous workflows, data cutovers, event publishing, and safe production rollouts. Own major technical decisions, reliability standards, testing, observability, and incident response while mentoring engineers and collaborating across authorization, identity, security, and product teams. Participate in a tier-one 24/7 on-call rotation.

Leads 1Password’s implementation and professional services function across SMB, Commercial, and Enterprise customers. Sets strategic direction, scales onboarding programs, builds delivery frameworks, manages capacity and utilization, and oversees implementation quality and outcomes. Leads cross-functional teams, partners with Sales, Customer Success, Product, Marketing, and Operations, handles complex escalations, and drives customer adoption and time to value.

Lead B2B performance marketing and demand generation for a sales-led growth strategy. Manage paid channels, optimize budgets and ROI, run experiments, analyze funnel and revenue metrics, and partner with campaign, analytics, marketing operations, and external vendor teams. The role focuses on generating qualified pipeline and revenue among enterprise and mid-market technical audiences.

Design, build, test, debug, deploy, and operate reliable backend billing and payment services. Own complex engineering initiatives end to end, collaborate with cross-functional stakeholders, plan and estimate work, mentor teammates, review code, document processes, and participate in on-call support. The role focuses on subscription lifecycle management, payment integrations, distributed systems, data integrity, and scalable production software.

Lead the App Excellence engineering domain across desktop, mobile, and browser platforms. Set strategy, manage through engineering managers and senior technical leaders, and establish practices for reliability, observability, quality, incident response, release readiness, and compatibility. Use customer and operational signals to guide priorities, coordinate cross-team dependencies, partner with Product, Design, Security, and Release Operations, and hire and develop leaders while improving delivery predictability and customer outcomes.

Lead technical implementations and customer enablement for 1Password’s enterprise product suite. Configure, integrate, validate, and launch solutions while managing timelines, stakeholders, risks, and customer engagements. Deliver technical consultations and training for administrators, executives, and end users; translate security concepts into business value; and improve implementation playbooks, workflows, and training materials. Collaborate with project managers, technical account managers, solutions architects, and customer success teams. Occasional customer and team travel is required.

Support the design, maintenance, testing, and troubleshooting of financial system integrations and automations. Build Workato workflows, API integrations, JSON data flows, webhooks, and NetSuite SuiteScript utilities. Create test cases, validate data accuracy, investigate failures, document workflows, and collaborate with finance, accounting, procurement, data, and legal teams. This remote role is available in the United States and Canada.

Lead identity and access management initiatives across 1Password, administering Okta, improving lifecycle workflows, and designing secure application integrations using SAML, OIDC, SCIM, APIs, and automation. Build infrastructure-as-code safeguards, access reviews, RBAC, onboarding and offboarding processes, and AI-enabled IT workflows. Partner with IT, Security, and Device Infrastructure teams on rollouts, risk management, audits, and compliance while participating in on-call support.

Build and lead the architecture of 1Password’s demo platform, including scalable environments, automated provisioning, sample applications, integrations, observability, and AI-assisted tooling. Support high-visibility customer and event demonstrations, partner with Security, conduct architecture and code reviews, establish technical direction, and mentor Demo Engineers. The role is remote within the US or Canada and requires quarterly cross-border travel.