Workplace Coordinator

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory and technology for our clients. We are committed to hiring the best, most talented people in our industry and support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

The Workplace Coordinator will be responsible for supporting workplace operations and coordinating various services at a client site. This individual will work closely with property management, onsite vendors, and various internal teams to ensure a seamless and efficient workplace environment. The ideal candidate should possess excellent organizational and communication skills, as well as the ability to work well in a fast-paced, dynamic setting.

Workplace Operations Support Support daily workplace operations including reception, mailroom, facilities, and janitorial duties while maintaining high service standards and ensuring smooth functionality across all areas.

Client Service Delivery Implement workplace programming and services locally, aligning with client needs and expectations. Serve as an extension of multiple client teams for special projects as needed.

Stakeholder Coordination Liaise with property management, local client employees, and onsite vendors to ensure smooth operations. Collaborate with physical security, health and safety, events, food, and IT teams to support onsite operations.

Quality Management Take ownership of workplace quality, ensuring tidiness and cleanliness throughout the office space. Oversee and manage the workplace work order management system and internal customer support.

Event and Meeting Logistics Coordinate logistics for events and meetings, ensuring everything runs smoothly. Assist with procurement and organization of supplies, including office supplies and promotional materials.

Documentation and Process Management Manage documentation and processes related to workplace coordination, maintaining accurate records and supporting continuous improvement initiatives.

Required Qualifications:

• Experience in reception, mailroom, facilities, janitorial, or related roles
• Knowledge of workplace work order management systems and internal customer support
• Familiarity with procurement and organization of office supplies
• Willingness to collaborate with cross-functional teams and various stakeholders
• Ability to adapt quickly to changing priorities and handle multiple projects simultaneously
• Strong problem-solving skills and ability to proactively address issues as they arise
• Excellent time management skills and the ability to work independently and proactively

Preferred Qualifications:

• Previous experience in facilities management or workplace coordination
• Familiarity with workplace programming and services implementation
• Strong interpersonal skills and the ability to effectively communicate with stakeholders at all levels
• Proven ability to oversee the quality and cleanliness of a large office space
• Experience coordinating events and meetings
• Proficiency in common business software programs such as Mac, Google Suite, and Slack
• Strong attention to detail and ability to multitask effectively

JLL is committed to developing and retaining the best people by providing a best-in-class experience, from onboarding through your career at JLL. We continue to work on creating a culture of belonging and equitable experiences where our people feel valued and empowered to thrive. Learn more about our benefits and well-being initiatives at our [Benefits page].

If this job description resonates with you, we encourage you to apply even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

JLL is an equal opportunity employer committed to building an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.