Third Party Program Governance - Joint Objectives (Associate)

Job Description
As a Third Party Program Governance - Joint Objectives Associate, you play a vital role in advancing third-party governance initiatives that strengthen supplier risk management within Consumer & Community Banking. By collaborating across teams and aligning CCB and CTPO frameworks, you help deliver process improvements and effective oversight for third-party relationships.
As an Associate in Third Party Program Governance - Joint Objectives within Consumer & Community Banking, you help promote the execution and continuous improvement of third-party governance initiatives. By collaborating with cross-functional teams and senior stakeholders, you advance supplier risk management and process enhancements that align Consumer & Community Banking and Chief Third Party Officer frameworks for effective third-party oversight. The Associate, Program Governance - Third Party Joint Objectives, will play a pivotal role in supporting the execution and enhancement of third-party governance initiatives within the Consumer & Community Banking organization. This position is designed to promote alignment between Consumer & Community Banking and Chief Third Party Officer frameworks, focusing on supplier risk management, control assessments, feedback mechanisms, and process improvements. The Associate will collaborate with cross-functional teams and senior stakeholders to ensure effective management of third-party supplier risk and the successful implementation of framework enhancement opportunities.
Job responsibilities:

• Support planning, tracking, and execution of joint third-party governance projects and initiatives.
• Assist in scheduling meetings, preparing agendas, documenting action items, and maintaining project plans and status reports.
• Contribute to the design and execution of supplier lifecycle activities in alignment with Third-Party Oversight Standards and enhanced framework requirements.
• Assist in mapping governance structures, documenting roles and responsibilities, and supporting incident management and escalation procedures.
• Help monitor compliance with third-party risk management standards, control requirements, and audit readiness.
• Support the enhancement of supplier control assessments, including data collection, validation, and reporting on supplier risk indicators and remediation progress.
• Collaborate with internal stakeholders, including Delivery Managers, business leaders, and executive sponsors, to facilitate project activities and ensure alignment with joint objectives.
• Draft communications, presentations, and updates tailored for executive and cross-functional audiences.
• Gather data, identify gaps, and support the implementation of new procedures, tools, and workflow solutions, including AI/ML-enabled risk management for lower-risk supplier engagements.
• Contribute to the development and tracking of quality improvement actions and feedback loops and assess training needs, assist in developing and updating training materials and job aids, and support delivery of training sessions.
• Collect feedback to refine training content and support ongoing advisory activities and help organize and facilitate workshops, working groups, and feedback sessions to drive consensus and action on joint objectives and deliverables.

Required qualifications, capabilities, and skills:

• Bachelor's degree or equivalent work experience
• Minimum of 2 years of experience in risk management, compliance, or related field.
• Strong proficiency in Microsoft Office, especially Excel and PowerPoint.
• Excellent organizational and problem-solving skills, with attention to detail.
• Ability to structure and prioritize multiple tasks in a dynamic environment.
• Effective communicator, able to tailor messaging for executive and cross-functional audiences.
• Proactive team player with a growth mindset and intellectual curiosity.
• Demonstrated ability to work collaboratively across functions and with senior stakeholders.

Preferred qualifications, capabilities, and skills:

• Experience in outsourcing, regulatory, or operational risk management.
• Familiarity with third-party risk management frameworks and reporting.
• Experience supporting governance, policy, or training initiatives.
• Advanced degree preferred.

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.