Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
When you join us at Thermo Fisher Scientific, you’ll be part of an inquisitive team that shares your passion for exploration and discovery. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.
Location/Division Specific Information
The Technical Writer position is located in Burlington, Ontario, Canada within our Chromatography and Mass Spectrometry Division.
Discover Impactful Work
As a Technical Writer at Thermo Fisher Scientific, you will have the opportunity to make a significant impact on the development and maintenance of end-user product information for our Lab Automation group's hardware and software products. You will be a crucial resource, working on HTML5 help resources, online training videos, e-learning modules, and other educational resources aimed at our product end-users.
A day in the Life
- Collaborate with diverse teams to develop digital media materials, including video and e-learning modules.
- Perform regular copyedits and substantive reviews to ensure the accuracy and clarity of product information.
- Create and maintain product information for the Lab Automation group's library of software drivers.
- Facilitate the transition from a PDF/print documentation library to an HTML5-based help system.
- Develop customized, client-specific HTML5 system guides.
- Assist with updates to the product information for various robotics and automation software products.
- Participate in regular R&D team meetings, trainer and service technician debriefings, and SME interviews.
- Proactively identify new product developments that require documentation.
Keys to Success
Education
- A college or university degree in Technical Communications or a related communications field.
Experience
- Previous work experience in a pharmaceutical, software, engineering, or other science-related field strongly preferred; with 4+ years experience in technical writing.
- Superb written and oral communication skills.
- Familiarity with MadCap Flare and the MadPak suite of applications.
- An understanding of HTML5, CSS, and XML, and their use in an authoring environment.
- Strong interpersonal, planning, and time-management skills.
- Familiarity with TechSmith Camtasia or equivalent video-editing software would be an asset.
Knowledge, Skills, Abilities
- A mastery of the English language.
- The ability to quickly absorb and understand information about a wide range of subjects related to science, software development, engineering, and other technical fields.
- Strong organizational, planning, and time-management skills.
- Proven ability to learn on the job and efficiently apply acquired knowledge and skills.
Physical Requirements / Work Environment
The Technical Writer role may require sitting or standing for extended periods and working in a typical office environment. Some travel may be necessary, but it is not expected to be frequent or extensive.
Benefits
At Thermo Fisher Scientific, we value our employees and offer a comprehensive benefits package that includes driven remuneration, an annual incentive plan bonus, healthcare coverage, and a range of other employee benefits. Join us our ambitious team in a world-class organization that champions integrity, intensity, involvement, and innovation!
Top Skills
What We Do
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.
Why Work With Us
You will join a company which every colleague has the opportunity to create possibilities, for oneself, for our customers and patients. There is no more exciting place to be than at the forefront of solving problems which help improve lives around the world. As a company, we are committed to supporting your career aspirations and your journey.
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